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Article > productshort :
PE-GPR or
PEC-OU
& Platform:
GenesysEngage-cloud
& ComingSoon:
No
& Role :
Administrator, Agent or
Administrator, Developer, Supervisor or
Administrator, Reviewer or
Agent, Supervisor or
Other or
None
& DisplayName :
API Events or
Overview or
Prerequisites or
Upload Customer Profile data
& Dimension :
WebActions or
None
& Manual :
Help or
User
& Application :
Agent Desktop or
Agent Workspace, Agent Setup or
IVR Administration or
Pulse Reporting, Reporting GCXI or
Reporting GCXI or
None
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