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Article > DisplayName:
Generate historical reports 
& Manual :
CXContact or
RPRT
& Application :
Agent Desktop, Agent Setup, Designer or
Agent Workspace, Agent Setup or
CX Contact or
Cloud Data Download Service or
Platform Administration or
Reporting GCXI
& Manual :
CXContact or
RPRT
& Application :
Agent Desktop, Agent Setup, Designer or
Agent Workspace, Agent Setup or
CX Contact or
Cloud Data Download Service or
Platform Administration or
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