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Article > Standalone:
Yes
& Product:
Voice Microservices
& Application :
Agent Desktop, Agent Setup, Designer or
Agent Workspace, Agent Setup, Digital Channels or
Cloud Data Download Service or
None
Use the filters below to narrow your results.
Agent state and DN events (2) ·
Basic call models (1) ·
Call handling and transfer/conference events (2) ·
Call routing events (2) ·
Call treatment events (2) ·
Event attributes (3) ·
Handling user data (1) ·
Holding, transferring, and conferencing (1) ·
Monitoring calls (1) ·
Predictive dialing (1) ·
Releasing calls (1) ·
Special cases (1) ·
Working with queues (1)
Showing below up to 19 results in range #1 to #19.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Draft:VM/Current/VMEventsandModels/AgentStateandDNEvents
- Draft:VM/Current/VMEventsandModels/Attributes
- Draft:VM/Current/VMEventsandModels/BasicCallModels
- Draft:VM/Current/VMEventsandModels/CallHandlingTransferConferenceEvents
- Draft:VM/Current/VMEventsandModels/CallRoutingEvents
- Draft:VM/Current/VMEventsandModels/CallTreatmentEvents
- Draft:VM/Current/VMEventsandModels/Event attribute descriptions
D cont.
- Draft:VM/Current/VMEventsandModels/HandlingUserData
- Draft:VM/Current/VMEventsandModels/HoldTransferConference
- Draft:VM/Current/VMEventsandModels/MonitorCalls
- Draft:VM/Current/VMEventsandModels/PredictiveDialing
- Draft:VM/Current/VMEventsandModels/ReleaseCalls
- Draft:VM/Current/VMEventsandModels/SpecialCases
- Draft:VM/Current/VMEventsandModels/WorkWithQueues