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Outbound (CX Contact) CX Contact Help
About
- Campaigns
- View Campaign Statistics
- Create a Dialing Profile
- Create a Campaign Template
- Create a Campaign Group
- Create an SMS Template
- Create an Email Template
- Create and Manage Caller ID Sets
- Define the Calling Window (Time Constraints)
- Apply Treatments
- Delivery and Retry Options
- Device Escalation
- SCXML-based Treatments
- Lists
- Contact List Formats, Fields, and Tables
- Import, Export, and Manage Contact Lists
- Create and Manage User-defined Field Labels
- Create and Manage List Rules
- Apply Phone Number Filters
- Assign Weights to Contact Lists
- Create and Manage List Automation Tasks
- Create a Data Mapping Schema
- Advanced Input - Preprocessing
- Import Specification Files
- Search for and Manage Contacts
- CX Contact Analytics
- Configure a Dashboard
- Import / Export a Dashboard and Panels
- Configure a Dashboard Row
- Create an Analytics Dashboard Panel
- Job Record Dashboard
- Device Import Detail Report Dashboard
- Preloading Record Dashboard
- Campaign Group Event Record Dashboard
- Call Result Record Dashboard
- Contact History Record Dashboard
- SMS/EMAIL Record Dashboard
- SMS/Email Conversations Dashboard
- User Actions Dashboard
- Outbound Schedules Dashboard
- Filters