Drilldown: Test Capabilities

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Test Capabilities > NOTES : New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers

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CATEGORY:
FEATURE LEVEL GEC AZURE:
STATUS GEC AZURE:
TIME EAP GEC AZURE:
TIME PA GEC AZURE:
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
CAPABILITY AWS:

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