Drilldown: BDSMetric

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BDSMetric > UseCase: None & DeploymentModel: TBD

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productshort:
Draft:BDS (11) · Draft:System (1)
Role:
None (12)
DisplayName:
ASR/TTS (1) · Digital 1 bundle (1) · Digital 2 bundle (1) · Intelligent Workload Distribution (IWD) (1) · IVR (1) · Outbound Campaign Transactions (1) · Task routing (1) · Voice 2 bundle (1) · Voicemail (1) · WFO (2) · Workforce Optimization (1)
TocName:
ASR/TTS (1) · Digital 1 (1) · Digital 2 (1) · Intelligent Workload Distribution (1) · IVR (1) · Outbound campaign transactions (1) · Task routing (1) · Voice 2 (1) · Voicemail (1) · WFO (3)
Dimension:
None (12)
Product:
None (7) · Billing Data Service (5)
Manual:
GenesysChoice (1) · User (11)
UseCase: (Click arrow to add another value)
UnitOfMeasure:
Agent Count (1) · Minutes (1) · Objects Count (4) · TBD (1) · User (5)
MetricName:
bundle_digital_one (1) · bundle_digital_two (1) · bundle_voice_two (1) · TBD (9)
MetricScope:
Daily (1) · Global (2) · Region (9)
DataSource:
Configuration Server DB (1) · Genesys Info Mart (2) · Genesys Info Mart database (7) · GVP Reporting Server database, Genesys Info Mart database (1) · GVP Reporting Server DB, Genesys Info Mart database (1)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (12)
ChoiceMetrics:
None (9) · seats_callback (1) · seats_chat (1) · seats_email (1) · seats_facebook (seats_facebook_public (1) · seats_outbound (1) · seats_sms (1) · seats_twitter (seats_twitter_public (1) · seats_voice (1) · seats_whatsapp (1)

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