Drilldown: BDSMetric

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BDSMetric > UseCase: None & DeploymentModel : Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. or One global instance of Genesys Info Mart database, per tenant.
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.

Use the filters below to narrow your results.

productshort:
Draft:BDS (2)
Role:
None (2)
DisplayName:
Cloud Contact Center Supervisor Seat (1) · GVP ASR minutes / GVP TTS minutes (1)
TocName:
Cloud Contact Center Supervisor Seat (1) · GVP ASR minutes / GVP TTS minutes (1)
Dimension:
None (2)
Product:
Billing Data Service (2)
Manual:
User (2)
UseCase: (Click arrow to add another value)
UnitOfMeasure:
minutes (1) · objects count (1)
MetricName:
gvp_asr_minutes, gvp_tts_minutes (1) · seats_supervisor (1)
MetricScope:
Region (2)
DataSource:
Genesys Info Mart database (1) · GVP Reporting Server (RS) database; Genesys Info Mart database (1)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (2)
ChoiceMetrics:
None (2)

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