User contributions
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- 16:58, April 4, 2024 (diff | hist) . . (+48) . . UseCases/Current/GenesysCloud/BO01 (current)
- 16:15, April 4, 2024 (diff | hist) . . (-54) . . UseCases/Current/GenesysCloud/BO01
- 14:27, July 20, 2023 (diff | hist) . . (-2) . . UseCases/Current/GenesysCloud/CE16 (current)
- 10:07, May 26, 2023 (diff | hist) . . (+779) . . UseCases/Current/GenesysCloud/WE01 (current)
- 09:48, May 9, 2023 (diff | hist) . . (-44) . . UseCases/Current/GenesysCloud/WE01
- 12:00, April 4, 2023 (diff | hist) . . (+511) . . UseCases/Current/GenesysCloud/CE11 (UCC: Updated Business Logic based on PM Review) (current)
- 09:55, March 14, 2023 (diff | hist) . . (+1,121) . . UseCases/Current/GenesysCloud/EE31 (UCC: Use Case will now cover native Genesys Agent Assist product) (current)
- 11:06, December 9, 2022 (diff | hist) . . (-868) . . UseCases (Published) (current)
- 11:06, December 9, 2022 (diff | hist) . . (-796) . . Draft:UseCases (current)
- 12:35, November 22, 2022 (diff | hist) . . (+2,471) . . UseCases/Current/GenesysCloud/CE12 (UCC: Republished use case to include email capabilities) (current)
- 12:57, November 21, 2022 (diff | hist) . . (+31) . . CE12/Canonical (current)
- 09:35, November 18, 2022 (diff | hist) . . (+951) . . UseCases/Current/GenesysCloud/WE03 (current)
- 17:47, November 9, 2022 (diff | hist) . . (-292) . . UseCases/Current/PureConnect/CE16 (UCC: Removed references to Multicloud CX) (current)
- 16:28, November 8, 2022 (diff | hist) . . (-31) . . UseCases/Current/GenesysEngage-onpremises/SL06 (UCC: Removed references to Multicloud CX) (current)
- 16:19, November 8, 2022 (diff | hist) . . (-394) . . UseCases/Current/GenesysEngage-onpremises/EE25 (UCC: Removed references to Multicloud CX) (current)
- 16:16, November 8, 2022 (diff | hist) . . (-411) . . UseCases/Current/GenesysEngage-onpremises/EE24 (UCC: Removed references to Multicloud CX) (current)
- 16:08, November 8, 2022 (diff | hist) . . (-402) . . UseCases/Current/GenesysEngage-onpremises/EE23 (UCC: Removed references to Multicloud CX) (current)
- 16:05, November 8, 2022 (diff | hist) . . (-336) . . UseCases/Current/GenesysEngage-onpremises/EE22 (UCC: Removed references to Multicloud CX) (current)
- 15:21, November 8, 2022 (diff | hist) . . (-412) . . UseCases/Current/GenesysEngage-onpremises/EE11 (UCC: Removed references to Multicloud CX) (current)
- 15:19, November 8, 2022 (diff | hist) . . (-408) . . UseCases/Current/GenesysEngage-onpremises/EE10-D (UCC: Removed references to Multicloud CX) (current)
- 15:17, November 8, 2022 (diff | hist) . . (-408) . . UseCases/Current/GenesysEngage-onpremises/EE10-C (UCC: Removed references to Multicloud CX) (current)
- 15:15, November 8, 2022 (diff | hist) . . (-408) . . UseCases/Current/GenesysEngage-onpremises/EE10-B (UCC: Removed references to Multicloud CX) (current)
- 15:13, November 8, 2022 (diff | hist) . . (-408) . . UseCases/Current/GenesysEngage-onpremises/EE10-A (UCC: Removed references to Multicloud CX) (current)
- 15:10, November 8, 2022 (diff | hist) . . (-460) . . UseCases/Current/GenesysEngage-onpremises/EE03 (UCC: Removed references to Multicloud CX) (current)
- 15:07, November 8, 2022 (diff | hist) . . (-460) . . UseCases/Current/GenesysEngage-onpremises/EE02 (UCC: Removed references to Multicloud CX) (current)
- 15:04, November 8, 2022 (diff | hist) . . (-464) . . UseCases/Current/GenesysEngage-onpremises/EE01 (UCC: Removed references to Multicloud CX) (current)
- 13:31, November 8, 2022 (diff | hist) . . (-93) . . UseCases/Current/GenesysEngage-onpremises/CE41 (UCC: Removed references to Multicloud CX) (current)
- 13:27, November 8, 2022 (diff | hist) . . (-46) . . UseCases/Current/GenesysEngage-onpremises/CE31 (current)
- 13:17, November 8, 2022 (diff | hist) . . (+87) . . CE31/Canonical (current)
- 12:53, November 8, 2022 (diff | hist) . . (-206) . . UseCases/Current/GenesysEngage-onpremises/CE16 (UCC: Removed references to Multicloud CX) (current)
- 12:49, November 8, 2022 (diff | hist) . . (-26) . . UseCases/Current/GenesysEngage-onpremises/CE11 (UCC: Removed references to Multicloud CX) (current)
- 12:38, November 8, 2022 (diff | hist) . . (-126) . . UseCases/Current/GenesysEngage-onpremises/CE09 (UCC: Removed references to Multicloud CX) (current)
- 12:08, November 8, 2022 (diff | hist) . . (-198) . . UseCases/Current/GenesysEngage-onpremises/CE07 (UCC: Removed references to Multicloud CX) (current)
- 11:56, November 8, 2022 (diff | hist) . . (-42) . . UseCases/Current/GenesysEngage-onpremises/CE01 (UCC: Removed references to Multicloud CX) (current)
- 11:52, November 8, 2022 (diff | hist) . . (-26) . . UseCases/Current/GenesysEngage-onpremises/BO06 (UCC: Removed references to Multicloud CX) (current)
- 11:43, November 8, 2022 (diff | hist) . . (-6) . . UseCases/Current/GenesysEngage-onpremises/BO04 (UCC: Removed references to Multicloud CX) (current)
- 11:23, November 8, 2022 (diff | hist) . . (-76) . . UseCases/Current/GenesysEngage-onpremises/BO03 (UCC: Removed references to Multicloud CX) (current)
- 10:40, November 8, 2022 (diff | hist) . . (-119) . . UseCases/Current/GenesysEngage-onpremises/BO02 (UCC: Removed references to Multicloud CX) (current)
- 16:01, October 4, 2022 (diff | hist) . . (+780) . . N UseCases/Current/PureConnect/Interdependencies (Created page with "{{Article |Standalone=No |DisplayName=Interdependencies |Context=This page lists all PureConnect use cases and their mandatory / Optional interdependencies as well as any exce...")
- 15:52, October 4, 2022 (diff | hist) . . (+72) . . UseCases
- 12:02, September 23, 2022 (diff | hist) . . (+44) . . EE31/Canonical (current)
- 10:51, September 23, 2022 (diff | hist) . . (+69) . . EE31/Canonical
- 14:45, September 15, 2022 (diff | hist) . . (+540) . . UseCases/Current/GenesysCloud/WE02 (UCC: Updated Story & Business Context) (current)
- 15:55, August 22, 2022 (diff | hist) . . (-17) . . UseCases/Current/GenesysEngage-onpremises/EE30 (UCC: Updated Agent Desktop to Agent Workspace) (current)
- 15:51, August 22, 2022 (diff | hist) . . (-618) . . UseCases/Current/GenesysEngage-onpremises/CE34 (UCC: Updated Agent Desktop to Agent Workspace) (current)
- 15:40, August 22, 2022 (diff | hist) . . (+5) . . UseCases/Current/GenesysEngage-onpremises/CE22 (UCC: Updated Agent Desktop to Agent Workspace) (current)
- 15:33, August 22, 2022 (diff | hist) . . (+4) . . UseCases/Current/GenesysEngage-onpremises/CE20 (UCC: Updated Agent Desktop to Agent Workspace) (current)
- 15:29, August 22, 2022 (diff | hist) . . (+3) . . UseCases/Current/GenesysEngage-onpremises/CE19 (UCC: Updated Agent Desktop to Agent Workspace) (current)
- 13:37, August 22, 2022 (diff | hist) . . (-6) . . UseCases/Current/GenesysEngage-onpremises/CE18 (UCC: Updated Agent Desktop to Agent Workspace) (current)
- 13:29, August 22, 2022 (diff | hist) . . (-13) . . UseCases/Current/GenesysEngage-onpremises/CE16 (UCC: Updated Agent Desktop to Agent Workspace)
- 12:54, August 22, 2022 (diff | hist) . . (+6) . . UseCases/Current/GenesysEngage-onpremises/CE07 (UCC: Updated Agent Desktop to Agent Workspace)
- 12:43, August 22, 2022 (diff | hist) . . (+13) . . UseCases/Current/GenesysEngage-onpremises/CE02 (UCC: Updated Agent Desktop to Agent Workspace) (current)
- 12:31, August 22, 2022 (diff | hist) . . (+4) . . UseCases/Current/GenesysEngage-onpremises/CE01 (UCC: Updated Agent Desktop to Agent Workspace)
- 12:15, August 22, 2022 (diff | hist) . . (-138) . . UseCases/Current/GenesysEngage-onpremises/BO11 (UCC: Updated Agent Desktop to Agent Workspace) (current)
- 11:36, August 22, 2022 (diff | hist) . . (+4) . . UseCases/Current/GenesysEngage-onpremises/BO06
- 11:19, August 22, 2022 (diff | hist) . . (+4) . . UseCases/Current/GenesysEngage-onpremises/BO04
- 14:35, August 18, 2022 (diff | hist) . . (-1) . . UseCases/Current/GenesysCloud/CE37 (current)
- 15:04, July 22, 2022 (diff | hist) . . (+165) . . UseCases/Current/GenesysCloud/WE01
- 14:57, July 15, 2022 (diff | hist) . . (-68) . . UseCases/Current/GenesysCloud/WE01
- 14:53, July 12, 2022 (diff | hist) . . (+557) . . UseCases/Current/GenesysCloud/WE01 (UCC: Updated with Dilips edits)
- 13:50, July 12, 2022 (diff | hist) . . (-5) . . UseCases/Current/GenesysCloud/CE34 (current)
- 15:28, July 11, 2022 (diff | hist) . . (-24) . . UseCases/Current/GenesysCloud/CE37
- 11:33, July 11, 2022 (diff | hist) . . (-30) . . UseCases/Current/PureConnect/CE22 (current)
- 11:04, July 8, 2022 (diff | hist) . . (-21) . . UseCases/Current/GenesysEngage-onpremises/EE09 (current)
- 17:08, July 7, 2022 (diff | hist) . . (-44) . . UseCases/Current/GenesysEngage-onpremises/CE34
- 17:02, July 7, 2022 (diff | hist) . . (-10) . . UseCases/Current/GenesysEngage-onpremises/CE31
- 15:33, June 23, 2022 (diff | hist) . . (+5) . . UseCases/Current/PureConnect/Augment (current)
- 15:33, June 23, 2022 (diff | hist) . . (+5) . . UseCases/Current/GenesysEngage-onpremises/Augment (current)
- 15:32, June 23, 2022 (diff | hist) . . (+5) . . UseCases/Current/GenesysEngage-cloud/Augment (current)
- 15:29, June 23, 2022 (diff | hist) . . (+7) . . Template:UseCaseBenefitsArticle (current)
- 15:28, June 23, 2022 (diff | hist) . . (-5) . . Template:UseCaseBenefitsArticle
- 15:13, June 23, 2022 (diff | hist) . . (+4) . . UseCases/Current/GenesysCloud/Augment (current)
- 13:37, June 1, 2022 (diff | hist) . . (+100) . . UseCases/Current/GenesysCloud/EE31
- 13:35, June 1, 2022 (diff | hist) . . (+6,831) . . N UseCases/Current/GenesysCloud/EE31 (UCC: Published Use Case)
- 13:21, June 1, 2022 (diff | hist) . . (-46) . . UseCases/Current/GenesysCloud/CE34
- 14:53, May 17, 2022 (diff | hist) . . (+24) . . CE12/Canonical
- 13:40, April 27, 2022 (diff | hist) . . (+4) . . EE31/Canonical
- 13:39, April 27, 2022 (diff | hist) . . (-43) . . CE12/Canonical
- 15:14, March 22, 2022 (diff | hist) . . (+1,259) . . Draft:UseCases
- 15:12, March 22, 2022 (diff | hist) . . (-1,265) . . Draft:UseCases
- 11:27, March 4, 2022 (diff | hist) . . (-103) . . WE03/Canonical (USC: Updated Challenge and Solution) (current)
- 12:00, January 5, 2022 (diff | hist) . . (+269) . . UseCases/Current/GenesysCloud/WE02
- 16:09, October 19, 2020 (diff | hist) . . (-56) . . UseCases/Current/GenesysCloud/CE07
- 13:10, October 15, 2020 (diff | hist) . . (+46) . . UseCases/Current/GenesysCloud/CE43
- 10:12, October 15, 2020 (diff | hist) . . (0) . . UseCases/Current/GenesysCloud/WE02
- 10:10, October 15, 2020 (diff | hist) . . (0) . . UseCases/Current/GenesysCloud/WE01
- 10:09, October 15, 2020 (diff | hist) . . (-7) . . UseCases/Current/GenesysCloud/CE41 (UCC: Updated interdependencies)
- 10:07, October 15, 2020 (diff | hist) . . (-503) . . UseCases/Current/GenesysCloud/CE27 (UCC: Updated interdependencies)
- 10:02, October 15, 2020 (diff | hist) . . (0) . . UseCases/Current/GenesysCloud/CE11 (UCC: Updated interdependencies)
- 10:00, October 15, 2020 (diff | hist) . . (-309) . . UseCases/Current/GenesysCloud/CE09 (UCC: Updated interdependencies)
- 09:57, October 15, 2020 (diff | hist) . . (-11) . . UseCases/Current/GenesysCloud/CE08
- 09:55, October 15, 2020 (diff | hist) . . (-376) . . UseCases/Current/GenesysCloud/CE07 (UCC: Updated interdependencies)
- 15:21, October 14, 2020 (diff | hist) . . (+30) . . UseCases/Public/GenesysCloud/CE03 (Published) (Tag: New redirect)
- 15:21, October 14, 2020 (diff | hist) . . (+30) . . Draft:UseCases/Public/GenesysCloud/CE03 (Redirected page to UseCases/Public/GenesysCloud/CE43) (Tag: New redirect)
- 15:21, October 14, 2020 (diff | hist) . . (-9,469) . . UseCases/Current/GenesysCloud/CE03 (Redirected page to UseCases/Current/GenesysCloud/CE43) (current) (Tag: New redirect)
- 14:49, October 14, 2020 (diff | hist) . . (+30) . . UseCases/Public/GenesysCloud/CE01 (Published) (Tag: New redirect)
- 14:49, October 14, 2020 (diff | hist) . . (+30) . . Draft:UseCases/Public/GenesysCloud/CE01 (Redirected page to UseCases/Public/GenesysCloud/CE43) (Tag: New redirect)
- 14:43, October 14, 2020 (diff | hist) . . (-14,304) . . UseCases/Current/GenesysCloud/CE01 (Redirected page to UseCases/Current/GenesysCloud/CE43) (current) (Tag: New redirect)
- 17:09, October 12, 2020 (diff | hist) . . (+56) . . UseCases/Current/GenesysCloud/OP04
- 17:08, October 12, 2020 (diff | hist) . . (+37) . . UseCases/Current/GenesysCloud/OP02
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