User contributions
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- 14:43, December 20, 2018 (diff | hist) . . (+16,373) . . N UseCases/Current/PureConnect/BO07 (Created page with "{{SMART UseCase |ID=BO07 |Title=Genesys KPI Insights |Offering=PureConnect |SMART_Benefits={{SMART Benefits |UCBenefitID=Reduced Handle Time |UCBenefit=Improve efficiency in h...")
- 14:10, December 20, 2018 (diff | hist) . . (+10,553) . . N UseCases/Current/PureConnect/CE03 (Created page with "{{SMART UseCase |ID=CE03 |Title=Genesys Callback |Offering=PureConnect |SMART_Benefits={{SMART Benefits |UCBenefitID=Improved Customer Experience |UCBenefit=Offering callback...")
- 20:27, November 16, 2018 (diff | hist) . . (-12) . . UseCases/Current/GenesysEngage-onpremises/SL06 (Published)
- 20:24, November 16, 2018 (diff | hist) . . (-74) . . UseCases/Current/GenesysEngage-onpremises/CE31 (Published)
- 20:22, November 16, 2018 (diff | hist) . . (-2) . . UseCases/Current/GenesysEngage-onpremises/CE27 (Published)
- 20:19, November 16, 2018 (diff | hist) . . (+4) . . UseCases/Current/GenesysEngage-onpremises/BO06 (Published)
- 18:56, November 13, 2018 (diff | hist) . . (0) . . UseCases/Current/GenesysEngage-onpremises/BO06 (UCC: Updated links to CE38)
- 15:45, November 5, 2018 (diff | hist) . . (+2) . . UseCases/Current/GenesysEngage-onpremises/EE09 (UCC: Updated flow diagram numbering)
- 14:48, November 2, 2018 (diff | hist) . . (-73) . . UseCases/Current/GenesysEngage-onpremises/EE23 (UCC: Updated benefits)
- 14:38, November 2, 2018 (diff | hist) . . (+254) . . UseCases/Current/GenesysEngage-onpremises/CE31 (UCC: Fixed links)
- 14:24, November 2, 2018 (diff | hist) . . (-10) . . UseCases/Current/GenesysEngage-onpremises/BO04 (UCC: Fixed links)
- 14:22, November 2, 2018 (diff | hist) . . (-5) . . UseCases/Current/GenesysEngage-onpremises/BO04
- 18:23, November 1, 2018 (diff | hist) . . (+21) . . UseCases/Current/GenesysCloud/OP01
- 18:22, November 1, 2018 (diff | hist) . . (-1) . . UseCases/Current/GenesysCloud/OP01
- 18:21, November 1, 2018 (diff | hist) . . (-29) . . UseCases/Current/GenesysCloud/OP01
- 17:58, November 1, 2018 (diff | hist) . . (-17) . . UseCases/Current/GenesysCloud/OP01 (UCC: Fixed link to OP04)
- 16:37, November 1, 2018 (diff | hist) . . (-78) . . UseCases/Current/PureConnect/CE08
- 16:36, November 1, 2018 (diff | hist) . . (-2) . . UseCases/Current/PureConnect/CE08
- 16:35, November 1, 2018 (diff | hist) . . (-35) . . UseCases/Current/PureConnect/CE08
- 16:34, November 1, 2018 (diff | hist) . . (+48) . . UseCases/Current/PureConnect/CE08
- 16:32, November 1, 2018 (diff | hist) . . (-72) . . UseCases/Current/PureConnect/CE08
- 19:26, October 31, 2018 (diff | hist) . . (0) . . UseCases/Current/GenesysEngage-onpremises/EE30
- 19:25, October 31, 2018 (diff | hist) . . (0) . . UseCases/Current/GenesysEngage-onpremises/EE29
- 18:11, October 31, 2018 (diff | hist) . . (0) . . UseCases/Current/GenesysEngage-onpremises/EE03
- 18:09, October 31, 2018 (diff | hist) . . (0) . . UseCases/Current/GenesysEngage-onpremises/EE02
- 18:09, October 31, 2018 (diff | hist) . . (0) . . UseCases/Current/GenesysEngage-onpremises/EE02
- 15:49, October 19, 2018 (diff | hist) . . (-1) . . UseCases/Current/GenesysEngage-onpremises/BO03
- 15:49, October 19, 2018 (diff | hist) . . (-5) . . UseCases/Current/GenesysEngage-onpremises/BO03
- 15:46, October 19, 2018 (diff | hist) . . (-29) . . UseCases/Current/GenesysEngage-onpremises/BO03
- 15:38, October 19, 2018 (diff | hist) . . (-63) . . UseCases/Current/GenesysCloud/CE16
- 15:21, October 19, 2018 (diff | hist) . . (+12,079) . . UseCases/Current/PureConnect/CE02
- 13:15, October 19, 2018 (diff | hist) . . (0) . . UseCases/Current/GenesysEngage-onpremises/CE20
- 13:14, October 19, 2018 (diff | hist) . . (-1) . . UseCases/Current/GenesysEngage-onpremises/CE20
- 19:25, October 18, 2018 (diff | hist) . . (-10) . . UseCases/Current/GenesysEngage-onpremises/SL09
- 19:16, October 18, 2018 (diff | hist) . . (-67) . . UseCases/Current/GenesysEngage-onpremises/EE26
- 19:14, October 18, 2018 (diff | hist) . . (+191) . . UseCases/Current/GenesysEngage-onpremises/EE24
- 19:02, October 18, 2018 (diff | hist) . . (+85) . . UseCases/Current/GenesysEngage-onpremises/EE23
- 18:56, October 18, 2018 (diff | hist) . . (+46) . . UseCases/Current/GenesysEngage-onpremises/EE22
- 18:55, October 18, 2018 (diff | hist) . . (-70) . . UseCases/Current/GenesysEngage-onpremises/EE17
- 18:53, October 18, 2018 (diff | hist) . . (-141) . . UseCases/Current/GenesysEngage-onpremises/EE16
- 18:50, October 18, 2018 (diff | hist) . . (+2) . . UseCases/Current/GenesysEngage-onpremises/CE34
- 18:46, October 18, 2018 (diff | hist) . . (-29) . . UseCases/Current/GenesysEngage-onpremises/CE31
- 16:49, October 18, 2018 (diff | hist) . . (-67) . . UseCases/Current/GenesysEngage-onpremises/CE11
- 16:17, October 18, 2018 (diff | hist) . . (-60) . . UseCases/Current/GenesysEngage-onpremises/BO04
- 16:13, October 18, 2018 (diff | hist) . . (-869) . . UseCases/Current/GenesysEngage-onpremises/BO04
- 20:28, October 17, 2018 (diff | hist) . . (0) . . UseCases/Current/GenesysEngage-onpremises/EE27
- 15:31, September 5, 2018 (diff | hist) . . (0) . . UseCases/Current/GenesysEngage-onpremises/SL09
- 13:57, August 29, 2018 (diff | hist) . . (-516) . . UseCases/Current/GenesysEngage-onpremises/CE29
- 20:41, August 27, 2018 (diff | hist) . . (-1) . . UseCases/Current/GenesysEngage-onpremises/CE11
- 15:07, July 20, 2018 (diff | hist) . . (+20,174) . . N UseCases/Current/PureConnect/CE16
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