User contributions

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• 21:01, August 1, 2018 (diff | hist) . . (+2,407)‎ . . N CE01/Canonical ‎ (Created page with "{{SMART Meta |SolutionCategory=CE |Solution=Inbound |Title=Genesys Call Routing |Subtitle=Route voice interactions to the best skilled resource }} {{SMART Canonical |PlatformC...")
• 21:00, August 1, 2018 (diff | hist) . . (+12)‎ . . Template:SMART Canonical ‎
• 18:19, August 1, 2018 (diff | hist) . . (+229)‎ . . N Template:MintyTopicUseCase ‎ (Created page with "{{#mintydocs_topic: |display name={{{Title}}} ({{{ID}}}) for {{#switch:{{{Offering}}}|PureEngageCloud=PureEngage (Cloud)|#default={{{Offering}}}}} |toc name={{{Title}}} ({{{ID...")
• 18:14, August 1, 2018 (diff | hist) . . (+7)‎ . . N MediaWiki:Tweeki-sidebar-left ‎ (Created page with "SIDEBAR")
• 18:00, August 1, 2018 (diff | hist) . . (-208)‎ . . Template:SMART UseCase ‎
• 17:59, August 1, 2018 (diff | hist) . . (-160)‎ . . Template:SMART UseCase ‎
• 17:58, August 1, 2018 (diff | hist) . . (-689)‎ . . Template:SMART UseCase ‎
• 17:57, August 1, 2018 (diff | hist) . . (-3,459)‎ . . Template:SMART UseCase ‎
• 17:53, August 1, 2018 (diff | hist) . . (+1,637)‎ . . N Widget:LucidChart ‎ (Created page with "<noinclude> This widget allows you to add an embedded LucidChart diagram to your wiki page. == Using this widget == To use this widget, take the document embeddedchart number...")
• 17:51, August 1, 2018 (diff | hist) . . (+335)‎ . . N Template:LucidChart ‎ (Created page with "<div style="width:{{#if:{{{width|}}}|{{{width}}}|960px}};height:{{#if:{{{height|}}}|{{{height|}}}|785px}};">{{#Widget:LucidChart|{{#if:{{{noedit|}}}|noedit|}}guid={{#replace:{...")
• 17:50, August 1, 2018 (diff | hist) . . (+371)‎ . . N Template:SMART BusinessImageFlow Print ‎ (Created page with "<div style="width: 50%;float: left;padding-right:10px;"> ===Business Flow=== {{{BusinessFlow|}}} {{#if:{{{BusinessImage|}}}|{{LucidChart|link={{{BusinessImage|}}}|width=100%}...")
• 17:49, August 1, 2018 (diff | hist) . . (+596)‎ . . N Template:SMART Requirements FormatTemplate ‎ (Created page with "<onlyinclude> ===Customer Interface Requirements=== {{#if:{{{CustomerInterfaceRequirements|}}} | {{{CustomerInterfaceRequirements|}}} |<i>Info needed.</i>}} ===Agent Desktop...")
• 17:48, August 1, 2018 (diff | hist) . . (+400)‎ . . N Template:SMART DistributionImageFlow Print ‎ (Created page with "<div style="width: 50%;float: left;padding-right:10px;"> ===Distribution Flow=== {{{DistributionFlowIntro|}}} {{#if:{{{DistributionImage|}}}|{{LucidChart|link={{{Distribution...")
• 17:47, August 1, 2018 (diff | hist) . . (+493)‎ . . N Template:SMART HybridAssumptions ‎ (Created page with "<noinclude> This is the "SMART_HybridAssumptions" template. It should be called in the following format: <pre> {{SMART_HybridAssumptions |Hybrid_Assumptions= }} </pre> Edit th...") (current)
• 17:46, August 1, 2018 (diff | hist) . . (+485)‎ . . N Template:SMART CloudAssumptions ‎ (Created page with "<noinclude> This is the "SMART_CloudAssumptions" template. It should be called in the following format: <pre> {{SMART_CloudAssumptions |Cloud_Assumptions= }} </pre> Edit the p...") (current)
• 17:46, August 1, 2018 (diff | hist) . . (+501)‎ . . N Template:SMART PremiseAssumptions ‎ (Created page with "<noinclude> This is the "SMART_PremiseAssumptions" template. It should be called in the following format: <pre> {{SMART_PremiseAssumptions |Premise_Assumptions= }} </pre> Edit...") (current)
• 17:45, August 1, 2018 (diff | hist) . . (+741)‎ . . N Template:SMART DistributionImageFlow ‎ (Created page with "<noinclude> This is the "SMART_DistributionImageFlow" template. It should be called in the following format: <pre> {{SMART_DistributionImageFlow |DistributionFlowIntro= |Distr...") (current)
• 17:44, August 1, 2018 (diff | hist) . . (+670)‎ . . N Template:SMART BusinessImageFlow ‎ (Created page with "<noinclude> This is the "SMART_BusinessImageFlow" template. It should be called in the following format: <pre> {{SMART_BusinessImageFlow |BusinessFlow= |BusinessImage= |Busine...") (current)
• 17:30, August 1, 2018 (diff | hist) . . (0)‎ . . N File:Icon-pure-connect-2x-126x110.png ‎
• 17:30, August 1, 2018 (diff | hist) . . (0)‎ . . N File:Icon-pure-cloud-2x-126x126.png ‎ (current)
• 17:28, August 1, 2018 (diff | hist) . . (0)‎ . . N File:Icon-pure-engage-2x-126x76.png ‎ (current)
• 17:28, August 1, 2018 (diff | hist) . . (+343)‎ . . N Template:SMART Icons ‎ (Created page with "<onlyinclude>{{#switch:{{{Offering}}} |PureEngage=50px |PureEngageCloud=50px |PureConnect=Fil...")
• 17:27, August 1, 2018 (diff | hist) . . (+220)‎ . . N Template:Subtitle ‎ (Created page with "<onlyinclude><span style="font-size: 26px; font-weight: 300; line-height: 32px; margin-bottom: 10px;">{{{1|}}}</span><nowiki /></onlyinclude><noinclude>Category...")
• 17:26, August 1, 2018 (diff | hist) . . (+1,272)‎ . . N Template:SMART NavHead ‎ (Created page with "<onlyinclude> <div class="col-md-12" style="margin-left:-12px;"> <div class="panel"> <div class="panel-heading">{{Subtitle|{{#cargo_query: tables=SMART_Meta,SMART_UseCase |joi...")
• 17:25, August 1, 2018 (diff | hist) . . (0)‎ . . MediaWiki:Tweeki-sidebar-right ‎
• 17:24, August 1, 2018 (diff | hist) . . (-114)‎ . . Template:SMART Canonical ‎
• 17:05, August 1, 2018 (diff | hist) . . (+26)‎ . . N MediaWiki:Tweeki-sidebar-right ‎ (Created page with "EDIT-EXT,TOC,VIEWS,ACTIONS")
• 16:56, August 1, 2018 (diff | hist) . . (+683)‎ . . N Template:SMART Benefits ‎ (Created page with "<noinclude> This is the "SMART_Benefits" template. It should be called in the following format: <pre> {{SMART_Benefits |CanonicalBenefitID= |CanonicalBenefit= |UCBenefitID= |U...") (current)
• 16:55, August 1, 2018 (diff | hist) . . (+3,028)‎ . . N Template:SMART Canonical ‎ (Created page with "<noinclude> This is the "SMART_Canonical" template. It should be called in the following format: <pre> {{SMART_Canonical |ID= |PlatformSolution= |PlatformChallenge= |Benefits...")
• 21:02, July 31, 2018 (diff | hist) . . (+32,892)‎ . . N UseCases/Current/GenesysEngage-onpremises/CE01 ‎ (Created page with "{{SMART UseCase |ID=CE01 |Title=Connect a Voice Interaction to the Right Resource |Offering=PureEngage |SMART_Benefits={{SMART Benefits |UCBenefitID=Increased Revenue |UCBenef...")
• 20:58, July 31, 2018 (diff | hist) . . (+1,636)‎ . . N Template:SMART Meta ‎ (Created page with "<noinclude> This is the "SMART_Meta" template. It should be called in the following format: <pre> {{SMART_Meta |ID= |Title= |Subtitle= |SolutionCategory= |Solution= }} </pre...")
• 20:42, July 31, 2018 (diff | hist) . . (+14,255)‎ . . N Template:SMART UseCase ‎ (Created page with "<noinclude> This is the "SMART UseCase" template. It should be called in the following format: <pre> {{SMART UseCase |MintyDocsVersion= |MintyDocsProduct= |MintyDocsManual= |...")
• 20:39, July 31, 2018 (diff | hist) . . (+335)‎ . . N Template:GenesysEngage-onpremisesCurrentTOC ‎ (Created page with "*About {{#cargo_query:tables=SMART_UseCase,SMART_Meta |join on=SMART_UseCase.ID=SMART_Meta.ID |fields=Solution,Offering,MintyDocsVersion |named args=yes |where=Offering="PureE...")
• 20:38, July 31, 2018 (diff | hist) . . (+128)‎ . . N UseCases/Current/GenesysEngage-onpremises ‎ (Created page with "{{#mintydocs_manual: |display name={{#explode:{{FULLPAGENAME}}|/|2}} Use Cases |topics list page=Template:PureEngageCurrentTOC}}")
• 20:37, July 31, 2018 (diff | hist) . . (+105)‎ . . N UseCases/Current ‎ (Created page with "{{#mintydocs_version: status=unreleased |manuals list=PureEngage,PureEngageCloud,PureConnect,PureCloud }}")
• 20:35, July 31, 2018 (diff | hist) . . (+128)‎ . . N UseCases ‎ (Created page with "{{#mintydocs_product: display name=Genesys Use Cases |admins=bgrenon |editors=bgrenon,employees |previewers=bgrenon,employees }}")
• 17:33, July 20, 2018 (diff | hist) . . (+27)‎ . . N UseCases/Current/GenesysCloud/Workforce EngagementUseCases ‎ (Created page with "{{SMART_SolutionAboutPage}}")
• 17:33, July 20, 2018 (diff | hist) . . (+27)‎ . . N UseCases/Current/GenesysCloud/Self-Service and AutomationUseCases ‎ (Created page with "{{SMART_SolutionAboutPage}}")
• 17:32, July 20, 2018 (diff | hist) . . (+27)‎ . . N UseCases/Current/GenesysCloud/OutboundUseCases ‎ (Created page with "{{SMART_SolutionAboutPage}}")
• 17:32, July 20, 2018 (diff | hist) . . (+27)‎ . . N UseCases/Current/GenesysCloud/InboundUseCases ‎ (Created page with "{{SMART_SolutionAboutPage}}")
• 17:32, July 20, 2018 (diff | hist) . . (+27)‎ . . N UseCases/Current/GenesysCloud/DigitalUseCases ‎ (Created page with "{{SMART_SolutionAboutPage}}")
• 17:30, July 20, 2018 (diff | hist) . . (+27)‎ . . N UseCases/Current/PureConnect/Self-Service and AutomationUseCases ‎
• 16:42, July 20, 2018 (diff | hist) . . (+27)‎ . . N UseCases/Current/PureConnect/Workforce EngagementUseCases ‎ (Created page with "{{SMART_SolutionAboutPage}}")
• 16:41, July 20, 2018 (diff | hist) . . (+27)‎ . . N UseCases/Current/PureConnect/Open PlatformUseCases ‎ (Created page with "{{SMART_SolutionAboutPage}}")
• 16:41, July 20, 2018 (diff | hist) . . (+27)‎ . . N UseCases/Current/PureConnect/InboundUseCases ‎ (Created page with "{{SMART_SolutionAboutPage}}")
• 16:41, July 20, 2018 (diff | hist) . . (+27)‎ . . N UseCases/Current/PureConnect/DigitalUseCases ‎ (Created page with "{{SMART_SolutionAboutPage}}")
• 18:48, July 18, 2018 (diff | hist) . . (+124)‎ . . N CE37/Canonical ‎ (Created page with "{{SMART Meta |SolutionCategory=CE |Solution=Digital |Title=Predictive Engagement for Customer Service }} {{SMART Canonical}}")
• 18:45, July 18, 2018 (diff | hist) . . (+183)‎ . . N CE26/Canonical ‎
• 11:17, July 16, 2018 (diff | hist) . . (+213)‎ . . N CE34/Canonical ‎
• 23:25, July 14, 2018 (diff | hist) . . (+155)‎ . . N CE15/Canonical ‎

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