Cargo query
Showing below up to 100 results in range #101 to #200.
View (previous 100 | next 100) (20 | 50 | 100 | 250 | 500)
| Page | Connection | Source | SourceType | Destination | DestinationType | Protocol | Port | Purpose | Classification |
|---|---|---|---|---|---|---|---|---|---|
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPMediaControlPlatform | 10 | MCP | Other | Master Agent | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 1705 | TCP messages. MCP posts SNMP metric and traps to SNMP MA. |
2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPMediaControlPlatform | 11 | Prometheus | Other | SNMP Exporter | Other | 53fca8fe-9174-417f-bff9-416ea8119f9e | 9116 | HTTP messages. MCP Custom SNMP metric upload to Prometheus. |
b2dff270-19d6-4258-a380-da06305a143c |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPMediaControlPlatform | 12 | Prometheus | Other | Log Exporter | Other | 53fca8fe-9174-417f-bff9-416ea8119f9e | 8200 | HTTP messages. MCP log metric upload to Prometheus. |
b2dff270-19d6-4258-a380-da06305a143c |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPMediaControlPlatform | 13 | Kubelet | Other | Service Handler | Other | 53fca8fe-9174-417f-bff9-416ea8119f9e | 8300 | HTTP GET Requests and for liveness and readiness checks. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPMediaControlPlatform | 14 | Kubelet | Other | RUP | Other | 53fca8fe-9174-417f-bff9-416ea8119f9e | 8080 | HTTP GET Requests and for liveness and readiness checks. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPMediaControlPlatform | 15 | Service Handler | Other | Consul | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 8500/8501 | TCP messages. Service Handler container inside MCP Registers MCP to the Consul. |
2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPMediaControlPlatform | 16 | MCP | Other | Web server | Other | 53fca8fe-9174-417f-bff9-416ea8119f9e | 80 | HTTP messages. MCP connects to web server to fetch vxml applications. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPMediaControlPlatform | 17 | MCP | Other | Customer system | Other | b3f7f755-b303-4d97-b8ed-02531a897c2f | 80 | HTTP messages. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPReportingServer | 1 | RS | Other | Config Server | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 8888 | TCP messages. RS connects to configuration server to fetch configuration data. |
2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPReportingServer | 2 | RS | Other | SQL Server | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 1433 | TCP messages. RS connection to database. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPReportingServer | 3 | RS | Other | Master Agent | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 1705 | TCP messages. RS posts SNMP metric and traps to SNMP MA. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPReportingServer | 4 | Kubelet | Other | RS | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 61616 / 8080 | 61616 for liveness and 8080 for readiness. Note: The protocol is not just TCP, but TCP/HTTP. | |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPReportingServer | 5 | Prometheus | Other | SNMP Exporter | Other | 53fca8fe-9174-417f-bff9-416ea8119f9e | 9116 | HTTP Messages. RS Custom SNMP metric upload to Prometheus. |
b2dff270-19d6-4258-a380-da06305a143c |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPReportingServer | 6 | RS-Init | Other | Config Server | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 8888 | TCP messages. RS-Init container connects to GVP CS to create RS application. |
2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPReportingServer | 7 | RM | Other | RS | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 61616 | ActiveMQ messages. RM posts billing data to RS. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPReportingServer | 8 | MCP | Other | RS | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 61616 | ActiveMQ messages. MCP posts billing data to RS. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPResourceManager | 1 | RM | Other | SIP Server | Other | 9d550623-26fc-4110-a95d-3c4d2dd85123 | 5090 | SIP Protocol messages. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPResourceManager | 2 | RM | Other | RS | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 61616 | ActiveMQ messages. RM posts billing data to RS. |
2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPResourceManager | 3 | RM | Other | MCP | Other | 9d550623-26fc-4110-a95d-3c4d2dd85123 | 5070 | SIP Protocol messages. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPResourceManager | 4 | RM | Other | Config Server | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 8888 | TCP messages. RM connects to GVP CS to get configuration data. |
2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPResourceManager | 5 | RM | Other | SNMP Master Agent | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 1705 | TCP Messages. RM posts SNMP metric and traps to SNMP MA. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPResourceManager | 6 | RM | Other | Other RM | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 9801 | TCP messages. Internode communication between RMs. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPResourceManager | 7 | Kubelet | Other | RM | Other | 53fca8fe-9174-417f-bff9-416ea8119f9e | 8300 | For liveness and readiness checks | |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPResourceManager | 8 | Prometheus | Other | Log Exporter | Other | 53fca8fe-9174-417f-bff9-416ea8119f9e | 8200 | HTTP messages. RM log metric upload to Prometheus. |
b2dff270-19d6-4258-a380-da06305a143c |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPResourceManager | 9 | Prometheus | Other | SNMP Exporter | Other | 53fca8fe-9174-417f-bff9-416ea8119f9e | 9116 | HTTP Messages. RM custom SNMP metric upload to Prometheus. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPResourceManager | 10 | Config handler | Other | Config Server | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 8888 | TCP messages. Config Handler container connects to GVP CS to create RM application and LRG. |
2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPResourceManager | 11 | SIP Server | Other | RM | Other | 9d550623-26fc-4110-a95d-3c4d2dd85123 | 5060 | SIP Protocol messages. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPResourceManager | 12 | MCP | Other | RM | Other | 9d550623-26fc-4110-a95d-3c4d2dd85123 | 5060 | SIP Protocol messages. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPServicDiscovery | 1 | SD | Other | Configuration Server | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 8888 | TCP messages. SD connects to configuration server to Check/Add/Delete MCP applications. |
2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPServicDiscovery | 2 | SD | Other | Consul Agent | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 8500/8501 | TCP messages. SD periodically syncs with Consul to get information of MCPs registered in Consul. |
2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPServicDiscovery | 3 | Prometheus | Other | SD | Other | 53fca8fe-9174-417f-bff9-416ea8119f9e | 9090 | HTTP messages. SD metric upload to Prometheus. |
b2dff270-19d6-4258-a380-da06305a143c |
| Draft:GVP/Current/GVPPEGuide/ArchitectureGVPServicDiscovery | 4 | Kubelet | Other | SD | Other | 53fca8fe-9174-417f-bff9-416ea8119f9e | 8080 | HTTP GET Requests and for liveness and readiness checks. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:GWS/Current/GWSPEGuide/Architecture | 1 | Clients/WWE/Agent Setup | Other | Service proxy | Other | 16adca31-3f73-4a2d-a261-f79c05be6cf2 | 443 | REST API requests and responses, and UI static content. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:GWS/Current/GWSPEGuide/Architecture | 2 | Service proxy | Other | Platform services | Other | 53fca8fe-9174-417f-bff9-416ea8119f9e | 80 | REST API requests and responses. You can configure the port number for each platform service with the gwsServices.<service_name>.service.ports.server parameters. See Override Helm chart values. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 3 | Service proxy | Other | 2afd763e-337c-47eb-8428-3bafcc89dbca | Third Party | 53fca8fe-9174-417f-bff9-416ea8119f9e | 8500 | Service discovery information. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 4 | Service proxy | Other | Gplus Adapter for Salesforce | Other | f12b7433-c91c-4da4-bd6e-445684e38560 | |||
| Draft:GWS/Current/GWSPEGuide/Architecture | 5 | Service proxy | Other | 523b20d1-559a-4b3c-adc1-86ff4b495140 | Included Service | 80 | UI static content. The port number is the value set for gwsServices.gwsUiProvisioning.service.ports.server. The default is 80. | f12b7433-c91c-4da4-bd6e-445684e38560 | |
| Draft:GWS/Current/GWSPEGuide/Architecture | 6 | Service proxy | Other | b9c7bbe7-f284-4ecd-9d2d-4c3cb943de1f | Included Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | 80 | Workspace REST API requests and responses. The port number is the value set for gwsServices.gwsAppWorkspace.service.ports.server. The default is 80. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 7 | Service proxy | Other | 2acdcf0b-28d8-44e9-a333-394fe268d0ea | Included Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | 80 | Provisioning REST API requests and responses. The port number is the value set for gwsServices.gwsAppProvisioning.service.ports.server. The default is 80. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 8 | Platform services | Other | 2936260e-26af-4170-a54f-30ce99564b4b | Third Party | 53fca8fe-9174-417f-bff9-416ea8119f9e | 8500 | Service discovery information. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 9 | b1147cb2-0e47-49da-8445-07945e0bad3a | Included Service | 1a407778-58fe-4acd-8ca7-5af8eac31283 | Third Party | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 5432 | Tenant information. The port number depends on your PostgreSQL configuration. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 10 | Platform services | Other | 5a34ac72-3fae-4368-afd8-5b899e1c52ba | Included Service | Tenant configuration, voice events, multimedia interactions, and statistical information. The port depends on your Tenant Service configuration. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f | ||
| Draft:GWS/Current/GWSPEGuide/Architecture | 11 | Platform services | Other | b3193057-cc68-443e-961f-1d54c8b2f846 | Included Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | Authentication and authorization information. The port depends on your Authentication Service configuration. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f | |
| Draft:GWS/Current/GWSPEGuide/Architecture | 12 | aaea42ad-42c3-493b-995d-88753c86acb1 | Included Service | 3aee73ed-68e0-4c70-8693-2421c68b86cd | Third Party | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 6379 | Session data cache. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 13 | aaea42ad-42c3-493b-995d-88753c86acb1 | Included Service | 0d238336-2626-4954-8be3-2f1e16fdd0ce | Third Party | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 9200 | Store monitored statistics for fast access. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 14 | b9c7bbe7-f284-4ecd-9d2d-4c3cb943de1f | Included Service | b3193057-cc68-443e-961f-1d54c8b2f846 | Included Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | Authentication and authorization information. The port depends on your Authentication Service configuration. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f | |
| Draft:GWS/Current/GWSPEGuide/Architecture | 15 | b9c7bbe7-f284-4ecd-9d2d-4c3cb943de1f | Included Service | aaea42ad-42c3-493b-995d-88753c86acb1 | Included Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | 80 | Contacts search requests and contacts state information. The port number is the value set for gwsServices.gwsPlatformDatacollector.service.ports.server. The default is 80. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 16 | b9c7bbe7-f284-4ecd-9d2d-4c3cb943de1f | Included Service | 41235638-67b6-47bd-8fad-1b3c0fb66353 | Included Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | 80 | Contact center configuration information. The port number is the value set for gwsServices.gwsPlatformConfiguration.service.ports.server. The default is 80. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 17 | b9c7bbe7-f284-4ecd-9d2d-4c3cb943de1f | Included Service | 9973e20e-6a5a-427f-a47e-5d8cb006f452 | Included Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | Voice mailbox message count data. The port depends on your Voice Microservices configuration. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f | |
| Draft:GWS/Current/GWSPEGuide/Architecture | 18 | b9c7bbe7-f284-4ecd-9d2d-4c3cb943de1f | Included Service | 3aee73ed-68e0-4c70-8693-2421c68b86cd | Third Party | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 6379 | Session data cache. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 19 | b9c7bbe7-f284-4ecd-9d2d-4c3cb943de1f | Included Service | 2afd763e-337c-47eb-8428-3bafcc89dbca | Third Party | 53fca8fe-9174-417f-bff9-416ea8119f9e | 8500 | Service discovery information. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 20 | 2acdcf0b-28d8-44e9-a333-394fe268d0ea | Included Service | b3193057-cc68-443e-961f-1d54c8b2f846 | Included Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | Authentication and authorization information. The port depends on your Authentication Service configuration. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f | |
| Draft:GWS/Current/GWSPEGuide/Architecture | 21 | 2acdcf0b-28d8-44e9-a333-394fe268d0ea | Included Service | 41235638-67b6-47bd-8fad-1b3c0fb66353 | Included Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | 80 | Read and write requests for contact center configuration information. The port number is the value set for gwsServices.gwsPlatformConfiguration.service.ports.server. The default is 80. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 22 | 2acdcf0b-28d8-44e9-a333-394fe268d0ea | Included Service | 2afd763e-337c-47eb-8428-3bafcc89dbca | Third Party | 53fca8fe-9174-417f-bff9-416ea8119f9e | 8500 | Service discovery information. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 23 | 2acdcf0b-28d8-44e9-a333-394fe268d0ea | Included Service | 1a407778-58fe-4acd-8ca7-5af8eac31283 | Third Party | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 5432 | Tenant information. The port number depends on your PostgreSQL configuration. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 24 | ed05bdf5-a2b7-4a70-a171-cbea9b956c62 | Included Service | 3aee73ed-68e0-4c70-8693-2421c68b86cd | Third Party | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 6379 | Session data cache. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 25 | 2993dc16-58d0-4984-a3ca-0fcf959a79a4 | Included Service | 3aee73ed-68e0-4c70-8693-2421c68b86cd | Third Party | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 6379 | Session data cache. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 26 | b9c7bbe7-f284-4ecd-9d2d-4c3cb943de1f | Included Service | 61134e9d-ba5b-4bbf-835a-81c0536c916f | Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | IWD API requests and responses. The port depends on your IWD configuration. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f | |
| Draft:GWS/Current/GWSPEGuide/Architecture | 27 | b9c7bbe7-f284-4ecd-9d2d-4c3cb943de1f | Included Service | 9e7aa6a5-e8c6-4d8c-816f-4790127eabe7 | Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | Chat API requests and responses, and CometD polling for chat events. The port depends on your Digital Channels configuration. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f | |
| Draft:GWS/Current/GWSPEGuide/Architecture | 28 | b9c7bbe7-f284-4ecd-9d2d-4c3cb943de1f | Included Service | 9c5d5ebb-573a-4272-a662-fcb8e8238261 | Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | UCS API requests and responses, and CometD polling for UCS asynchronous responses. The port depends on your UCS configuration. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f | |
| Draft:GWS/Current/GWSPEGuide/Architecture | 29 | b9c7bbe7-f284-4ecd-9d2d-4c3cb943de1f | Included Service | 2993dc16-58d0-4984-a3ca-0fcf959a79a4 | Included Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | 80 | Voice API requests and responses, CometD polling for voice related events. The port number is the value set for gwsServices.gwsPlatformVoice.service.ports.server. The default is 80. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 30 | b9c7bbe7-f284-4ecd-9d2d-4c3cb943de1f | Included Service | 120706cb-dabf-4b8f-927e-45d54feb2f8b | Included Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | 80 | Statistics API requests and responses. The port number is the value set for gwsServices.gwsPlatformStatistics.service.ports.server. The default is 80. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:GWS/Current/GWSPEGuide/Architecture | 31 | b9c7bbe7-f284-4ecd-9d2d-4c3cb943de1f | Included Service | b1147cb2-0e47-49da-8445-07945e0bad3a | Included Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | 80 | Favorite and recent data for agents. The port number is the value set for gwsServices.gwsPlatformSetting.service.ports.server. The default is 80. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 1 | IXN Node | Other | Consul DaemonSet | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 8500 | Configurable parameter: ixnService.ixnNode.consul.port | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 2 | IXN Node | Other | IXN | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 7120 | Configurable parameter: ixnService.ixnServer.ports.default | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 3 | GWS IXN service | Other | IXN | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 7120 | Supports all operations via IXN protocol. Configurable parameter: ixnService.ixnServer.ports.default |
f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 4 | StatServer | Other | IXN | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 7120 | Subscribes for reporting information. Configurable parameter: ixnService.ixnServer.ports.default |
f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 5 | IXN | Other | Config Server | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 8888 | Configurable parameter: ixnService.ixnServer.confServer.port | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 6 | IXN | Other | Kafka | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | IXN Reporting Protocol is streamed to Kafka for consumption by GIM. Port is defined in Kafka configuration. |
2fb71bb4-3a8f-43ce-9b16-9045d3af916f | |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 7 | IXN VQ Node | Other | Kafka | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | VQ events are streamed to Kafka for consumption by GIM. Port is defined in Kafka configuration. |
2fb71bb4-3a8f-43ce-9b16-9045d3af916f | |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 8 | URS | Other | IXN VQ Node | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 7122 | Provides VQ events. Configurable parameter: ixnVQNode.ports.default |
f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 9 | StatServer | Other | IXN VQ Node | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 7122 | Subscribes for VQ events. Configurable parameter: ixnVQNode.ports.default |
f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 10 | Prometheus | Other | IXN VQ Node | Other | 53fca8fe-9174-417f-bff9-416ea8119f9e | 13139 | Used for polling of IXN VQ Node metrics endpoint. Configurable parameter: ixnVQNode.ports.health |
b2dff270-19d6-4258-a380-da06305a143c |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 11 | Prometheus | Other | IXN Node | Other | 53fca8fe-9174-417f-bff9-416ea8119f9e | 13133 | Used for polling of IXN Node metrics endpoint. Configurable parameter: ixnService.ixnNode.ports.default |
b2dff270-19d6-4258-a380-da06305a143c |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 12 | Prometheus | Other | IXN | Other | 53fca8fe-9174-417f-bff9-416ea8119f9e | 13131 | Used for polling of IXN metrics endpoint. Configurable parameter: ixnService.ixnServer.ports.health |
b2dff270-19d6-4258-a380-da06305a143c |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 13 | IXN Node | Other | Voice RQ | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | Streams of interaction content messages for ORS. (Port is defined in RQ Service. |
f12b7433-c91c-4da4-bd6e-445684e38560 | |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 14 | IXN Node | Other | Voice config | Other | 53fca8fe-9174-417f-bff9-416ea8119f9e | 8888 | Access to Config Server data for IXN node via Config Node service. Configurable parameter: ixnService.ixnNode.configNode.port |
f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 15 | IXN Node | Other | ORS Redis Stream | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | Stream with interaction IDs to be routed by ORS and stream with routing instructions to IXN. Port is defined in Redis configuration. |
2fb71bb4-3a8f-43ce-9b16-9045d3af916f | |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 16 | IXN | Other | IXN DB | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | CRUD operations with Interaction Server database. Port is defined in DBMS configuration. |
2fb71bb4-3a8f-43ce-9b16-9045d3af916f | |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 17 | IXN Node | Other | IXN Node DB | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | CRUD operations with IXN Node database. Port is defined in DBMS configuration. |
2fb71bb4-3a8f-43ce-9b16-9045d3af916f | |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 18 | Pulse Stat Server(s) | Other | IXN | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 7120 | Subscribes for reporting information. Configurable parameter: ixnService.ixnServer.ports.default |
b2dff270-19d6-4258-a380-da06305a143c |
| Draft:IXN/Current/IXNPEGuide/ArchitectureIXN | 19 | IXN | Other | Pulse Stat Server(s) | Other | 3b578234-1188-4f2b-a43f-f793fc3a4095 | 2060 | Streaming statistics. Port is defined in Config Server. |
2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:PEC-AD/Current/WWEPEGuide/Architecture | 1 | Browser | Other | 9cbd9a42-4bdc-4205-948a-8c130eb304a2 | Service | 16adca31-3f73-4a2d-a261-f79c05be6cf2 | 443 | HTML 5 content required to render WWE in the browser. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:PEC-AD/Current/WWEPEGuide/Architecture | 2 | Browser | Other | 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e | Service | 16adca31-3f73-4a2d-a261-f79c05be6cf2 | 443 | Authentication information (depending on authentication model), such as user credentials, JWT token, and so on. Refer to Genesys Authentication Private Edition Guide. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:PEC-AD/Current/WWEPEGuide/Architecture | 3 | Browser | Other | 11ff3d39-ae2b-4526-b7e5-7dcdf781ef01 | Service | 16adca31-3f73-4a2d-a261-f79c05be6cf2 | 443 | Refer to Genesys Web Services and Applications Private Edition Guide.
|
b2dff270-19d6-4258-a380-da06305a143c |
| Draft:PEC-AD/Current/WWEPEGuide/Architecture | 4 | Browser | Other | 12d65e68-20aa-4cf7-848f-cc4358c67b25 | Service | 16adca31-3f73-4a2d-a261-f79c05be6cf2 | 443 | VoIP control and media streams of WebRTC calls. Refer to WebRTC Private Edition Guide. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:PEC-AD/Current/WWEPEGuide/Architecture | 5 | Browser | Other | 97884a5d-324e-4067-8444-8369ca96ffb8 | Service | 16adca31-3f73-4a2d-a261-f79c05be6cf2 | 443 | Metrics, Events, and Logs (cleared of customer data) generated by the browser. Refer to Telemetry Service Private Edition Guide. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:PEC-AD/Current/WWEPEGuide/Architecture | 6 | Browser | Other | 9e7aa6a5-e8c6-4d8c-816f-4790127eabe7 | Service | 16adca31-3f73-4a2d-a261-f79c05be6cf2 | 443 | Digital interaction content. Refer to Digital Channels Private Edition Guide. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:PEC-AD/Current/WWEPEGuide/Architecture | 7 | Browser | Other | Inbound Gateway | Other | 16adca31-3f73-4a2d-a261-f79c05be6cf2 | 443 | HTML 5 content required to render WWE in the browser. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:PEC-AD/Current/WWEPEGuide/Architecture | 8 | Ingress proxy | Other | Ingress controller | Other | 16adca31-3f73-4a2d-a261-f79c05be6cf2 | 443 | HTML 5 content required to render WWE in the browser. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:PEC-AD/Current/WWEPEGuide/Architecture | 9 | Ingress controller | Other | 9cbd9a42-4bdc-4205-948a-8c130eb304a2 | Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | 8080 | HTML 5 content required to render WWE in the browser. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:PEC-CAB/Current/CABPEGuide/ArchitectureMain | 1 | Callback | UI | Internet | Other | 16adca31-3f73-4a2d-a261-f79c05be6cf2 | 443 | GES serves the files for rendering the UI front end and answers UI-specific API requests, such as gathering data to populate the Callback view, for authenticated users only. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:PEC-CAB/Current/CABPEGuide/ArchitectureMain | 2 | External REST API | Other | Internet | Other | 16adca31-3f73-4a2d-a261-f79c05be6cf2 | 443 | The external REST API allows users to:
For more information about which APIs are available, see the Genesys Multicloud API Reference for the Engagement API. |
b2dff270-19d6-4258-a380-da06305a143c |
| Draft:PEC-CAB/Current/CABPEGuide/ArchitectureMain | 3 | 58e238b9-a7f6-4af9-8050-0fe1b7cb1c39 | Service | Outbound API requests to third-party services; in this case, Google reCAPTCHA. | Other | 16adca31-3f73-4a2d-a261-f79c05be6cf2 | 443 | reCAPTCHA verifies that the caller of the Callback Create API (on connection #2) is a real person. This is an optional, additional safety feature for fraud prevention. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:PEC-CAB/Current/CABPEGuide/ArchitectureMain | 4 | 58e238b9-a7f6-4af9-8050-0fe1b7cb1c39 | Service | Outbound API requests to third-party services; in this case, Google Firebase Cloud Messaging (FCM). | Other | 16adca31-3f73-4a2d-a261-f79c05be6cf2 | 443 | FCM sends web or mobile push notifications to customers. GES uses FCM for Click-to-Call-In and callback mobile notifications. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:PEC-CAB/Current/CABPEGuide/ArchitectureMain | 5 | UI or REST API | Other | Ingress gateway | Other | 16adca31-3f73-4a2d-a261-f79c05be6cf2 | 443 | Callback management UI and REST API data. Also see connections #1 and #2, above. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:PEC-CAB/Current/CABPEGuide/ArchitectureMain | 6 | 58e238b9-a7f6-4af9-8050-0fe1b7cb1c39 | Service | Egress gateway | Other | 16adca31-3f73-4a2d-a261-f79c05be6cf2 | 443 | Outgoing Push Notifications and Captcha requests. Also see connections #3 and #4, above. | 2fb71bb4-3a8f-43ce-9b16-9045d3af916f |
| Draft:PEC-CAB/Current/CABPEGuide/ArchitectureMain | 7 | Ingress gateway | Other | 58e238b9-a7f6-4af9-8050-0fe1b7cb1c39 | Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | 3050 | Incoming data from the UI or REST API. | b2dff270-19d6-4258-a380-da06305a143c |
| Draft:PEC-CAB/Current/CABPEGuide/ArchitectureMain | 8 | 58e238b9-a7f6-4af9-8050-0fe1b7cb1c39 | Service | 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e | Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | 8095 | GES queries the Genesys Authentication Service to validate a UI user’s identity. | f12b7433-c91c-4da4-bd6e-445684e38560 |
| Draft:PEC-CAB/Current/CABPEGuide/ArchitectureMain | 9 | 58e238b9-a7f6-4af9-8050-0fe1b7cb1c39 | Service | 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e | Service | 53fca8fe-9174-417f-bff9-416ea8119f9e | 8091 | GES queries the Environment Service to obtain the tenant’s configuration. | f12b7433-c91c-4da4-bd6e-445684e38560 |