Calendar

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This topic is part of the manual Workforce Management Web for Supervisors (Classic) Help for version Current of Workforce Management.



This topic describes the Calendar module.

Related documentation:


The Calendar module contains two sub-modules:

  • Select Calendar items to:
    • Add availability, days off, exceptions, shifts, time off, and working hours.
    • Edit agent exceptions, preferences, and time off.
    • Review rotating patterns.
    • Change the time zone to view Calendar items' times in the selected by user time zone.
  • Select Time-Off Limits to set time-off limits.
Retrieved from "https://all.docs.genesys.com/PEC-WFM/Current/Supervisor/CalendarMdl (2024-04-25 23:51:51)"
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