Voice - Genesys Documentation

Voice

Incorporates voice interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs.

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This is a draft page; the published version of this page can be found at PEC-Voice.

Click on any of the following to see the documentation for that version:

Internal

How voice works

How voice works

Release Notes

Agent Workspace Release Notes

Administrator

Supervisor

Agent

Developer

Additional Resources

Retrieved from "https://all.docs.genesys.com/Draft:PEC-Voice (2024-04-25 09:12:49)"

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