RN/AgentWorkspace/100.0.005.0398

Component RN Definition

Component	Agent Workspace
Deployment Type	Genesys CX on AWS, Private Edition, Genesys CX on Azure
Release Number	100.0.005.0398 (Change release number)
Release Type
Highlight	Ability to configure the values for the Interaction state filter drop-down and resolved issues.
Boilerplate(s) Used
Release Date	2023-04-27
Private Edition Release Date	2023-04-26
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL	labels = wwe-march-23
Links	Links to customer-facing pages in use: Draft:ReleaseNotes/Current/GenesysEngage-cloud/Agent Desktop ReleaseNotes/Current/GenesysEngage-cloud/Agent Desktop
Test Links	Links to test pages (for RN Admins only) Draft:ContentAdmin/Internal/ReleaseNote/Agent Desktop Draft:ContentAdmin/Internal/ReleaseNote/WWE

Issue	Issue Category	Description	SupportingDocumentation
Issue	Issue Category	Description	SupportingDocumentation
WWE-2762	New	To reduce the latency when a large number of results have to be displayed in Team Communicator, lazy...
WWE-237	New	Agent Workspace now allows users to configure the values of the Interaction state filter drop-...
WWE-2945	Resolved Issue	Improvements in the Voice Channel status enable Agent Workspace to perform the SmartFailover r...
WWE-2689	Resolved Issue	In Agent Workspace, the WebRTC agents can now stop the related streams when the call is ended. Previ...
WWE-2686	Resolved Issue	The following localization specific issues are resolved now: The display name of the 'workitem...