Difference between revisions of "RN/AgentWorkspace/100.0.005.0398"
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(Created page with "{{ComponentRN |ComponentId=acaca529-aedd-4820-8557-4966ab8490db |JQL=labels = wwe-march-23 |DeploymentTypeId=8b480b3c-2733-433a-9166-eab2c2d0663a |ReleaseDate=2023-04-26 |Priv...") |
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|ComponentId=acaca529-aedd-4820-8557-4966ab8490db | |ComponentId=acaca529-aedd-4820-8557-4966ab8490db | ||
|JQL=labels = wwe-march-23 | |JQL=labels = wwe-march-23 | ||
| − | |DeploymentTypeId=8b480b3c-2733-433a-9166-eab2c2d0663a | + | |DeploymentTypeId=8b480b3c-2733-433a-9166-eab2c2d0663a, ec194bf2-b79a-436d-8ff6-eaff94d9f43a |
| − | |ReleaseDate=2023-04- | + | |ReleaseDate=2023-04-27 |
|PrivateEditionReleaseDate=2023-04-26 | |PrivateEditionReleaseDate=2023-04-26 | ||
| − | |Highlight=Ability to configure the values for '''Interaction state filter''' drop-down and resolved issues. | + | |Highlight=Ability to configure the values for the '''Interaction state filter''' drop-down and resolved issues. |
}} | }} | ||
| − | + | {{Issue | |
|TicketNumber=WWE-2945 | |TicketNumber=WWE-2945 | ||
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | ||
|Content=[WWE]_Agent Workspace now performs the SmartFailover recovery in better way, thanks to voice channel status improvements. Previously, under certain circumstances, the SmartFailover recovery was mistakenly performed._ | |Content=[WWE]_Agent Workspace now performs the SmartFailover recovery in better way, thanks to voice channel status improvements. Previously, under certain circumstances, the SmartFailover recovery was mistakenly performed._ | ||
|LocalContent=Improvements in the '''Voice Channel status''' enable Agent Workspace to perform the SmartFailover recovery in a better way. Previously, under certain circumstances, the SmartFailover recovery was performed incorrectly. | |LocalContent=Improvements in the '''Voice Channel status''' enable Agent Workspace to perform the SmartFailover recovery in a better way. Previously, under certain circumstances, the SmartFailover recovery was performed incorrectly. | ||
| − | }} | + | }} |
{{Issue | {{Issue | ||
|TicketNumber=WWE-2762 | |TicketNumber=WWE-2762 | ||
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*'''contact.all-interactions-advanced-search-state-filter''' | *'''contact.all-interactions-advanced-search-state-filter''' | ||
}} | }} | ||
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Revision as of 13:30, April 27, 2023
Component RN Definition[edit source]
| Component | Agent Workspace |
|---|---|
| Deployment Type | Private Edition, Genesys CX on AWS |
| Release Number | 100.0.005.0398 (Change release number) |
| Release Type | |
| Highlight | Ability to configure the values for the Interaction state filter drop-down and resolved issues. |
| Boilerplate(s) Used | |
| Release Date | 2023-04-27 |
| Private Edition Release Date | 2023-04-26 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | labels = wwe-march-23 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only) |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WWE-2762 | New | To reduce the latency when a large number of results have to be displayed in Team Communicator, lazy... | |
| WWE-237 | New | Agent Workspace now allows users to configure the values of the Interaction state filter drop-... | |
| WWE-2945 | Resolved Issue | Improvements in the Voice Channel status enable Agent Workspace to perform the SmartFailover r... | |
| WWE-2689 | Resolved Issue | In Agent Workspace, the WebRTC agents can now stop the related streams when the call is ended. Previ... | |
| WWE-2686 | Resolved Issue | The following localization specific issues are resolved now:
|
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