Difference between revisions of "RN/Callback/100.0.000.0069"

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m (Text replacement - "Genesys Engage" to "Genesys Multicloud CX")
m (Text replacement - "Genesys Multicloud CXment" to "Genesys Engagement")
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|TicketNumber=GES-2649
 
|TicketNumber=GES-2649
 
|IssueCategoryId=a8930ebb-8e46-4ecd-993f-cdd2d61bc400
 
|IssueCategoryId=a8930ebb-8e46-4ecd-993f-cdd2d61bc400
|LocalContent=Genesys Multicloud CXment Service (GES) now supports the use of arbitrary, or random, user IDs (UIDs) in OpenShift.
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|LocalContent=Genesys Engagement Service (GES) now supports the use of arbitrary, or random, user IDs (UIDs) in OpenShift.
  
 
*The Dockerfile has been modified to specify container and file ownership as <tt>user=500</tt> (genesys) and <tt>group=0</tt> (root).
 
*The Dockerfile has been modified to specify container and file ownership as <tt>user=500</tt> (genesys) and <tt>group=0</tt> (root).
*The securityContext settings exposed in the default '''values.yaml''' file specify the user and group IDs for the genesys user (<tt>500:500:500</tt>). You must override these Helm chart values if you want OpenShift to use arbitrary UIDs. For more information, see {{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=CABPEGuide|topic=Configure|anchor=securityContext|display text=Configure Genesys Multicloud CXment Service}}.
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*The securityContext settings exposed in the default '''values.yaml''' file specify the user and group IDs for the genesys user (<tt>500:500:500</tt>). You must override these Helm chart values if you want OpenShift to use arbitrary UIDs. For more information, see {{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=CABPEGuide|topic=Configure|anchor=securityContext|display text=Configure Genesys Engagement Service}}.
 
*GES is deployed using ServiceAccounts that use the '''restricted''' Security Context Constraint (SCC). In an earlier implementation, Genesys required you to deploy all private edition services using a ServiceAccount associated with the custom '''genesys-restricted''' SCC, to control permissions for the genesys user (500). Genesys now expects OpenShift to use arbitrary UIDs in your deployment, and the '''genesys-restricted''' SCC has been deprecated. If you previously deployed GES using the '''genesys-restricted''' SCC, Genesys recommends that you redeploy GES so that you use arbitrary UIDs.
 
*GES is deployed using ServiceAccounts that use the '''restricted''' Security Context Constraint (SCC). In an earlier implementation, Genesys required you to deploy all private edition services using a ServiceAccount associated with the custom '''genesys-restricted''' SCC, to control permissions for the genesys user (500). Genesys now expects OpenShift to use arbitrary UIDs in your deployment, and the '''genesys-restricted''' SCC has been deprecated. If you previously deployed GES using the '''genesys-restricted''' SCC, Genesys recommends that you redeploy GES so that you use arbitrary UIDs.
|SupportingDocumentation={{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=CABPEGuide|topic=Configure|anchor=securityContext|display text=Configure Genesys Multicloud CXment Service}}
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|SupportingDocumentation={{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=CABPEGuide|topic=Configure|anchor=securityContext|display text=Configure Genesys Engagement Service}}
 
}}
 
}}

Revision as of 21:15, November 9, 2021

Component RN Definition[edit source]

Component Callback
Deployment Type Private Edition
Release Number 100.0.000.0069 (Change release number)
Release Type
Highlight Support for arbitrary UIDs in private edition deployments on OpenShift.
Boilerplate(s) Used
Release Date 2021-09-09
Private Edition Release Date 2021-09-09
Mixed Mode Release ReleaseDate
Private Edition Containers List
  • ges:100.0.000.0069
  • ges-100.0.000+0057.tgz
JQL issue = GES-2649
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
GES-2649 Private Edition Genesys Engagement Service (GES) now supports the use of arbitrary, or random, user IDs (UIDs) in Op... Configure Genesys Engagement Service
CPE-1938 Private Edition As of December 23, 2021, Callback supports deployments on Google Kubernetes Engine (GKE) in Genesys ... Genesys Callback Private Edition Guide
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