Difference between revisions of "PEC-CAB/Current/CABPEGuide"
From Genesys Documentation
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Revision as of 21:15, November 9, 2021
The following topics are defined for this manual but are not included in the list of topics: Architecture
Contents
Find links to all the topics in this guide.
Related documentation:
RSS:
Genesys Engagement Service (GES) provides callback and click-to-call-in services, which are available with the Genesys Multicloud CX private edition offering.
Overview
Learn more about GES and Genesys Callback, its architecture, and how to support high availability and disaster recovery.
Configure and deploy
Find out how to configure and deploy GES.
Operations
Learn how to monitor GES and the callback services with metrics and logging.
- [[PEC-CAB/Current/CABPEGuide/Metrics|]]
- [[PEC-CAB/Current/CABPEGuide/Logging|]]
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