Difference between revisions of "RN/Callback/100.0.005.0101"

Revision as of 09:30, May 4, 2023

Component	Callback
Deployment Type	Genesys CX on AWS, Genesys CX on Azure
Release Number	100.0.005.0101 (Change release number)
Release Type
Highlight	Resolved issues.
Boilerplate(s) Used
Release Date	2023-04-27
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL	key=GES-3107 or key=GES-3123
Links	Links to customer-facing pages in use: Draft:ReleaseNotes/Current/GenesysEngage-cloud/Callback ReleaseNotes/Current/GenesysEngage-cloud/Callback
Test Links	Links to test pages (for RN Admins only) None yet!

Issue	Issue Category	Description	SupportingDocumentation
Issue	Issue Category	Description	SupportingDocumentation
GES-3123	Resolved Issue	The Open-For API has a parameter, `returnWithinImmediateOfferTime`, which indicates that ...
GES-3107	Resolved Issue	When creating an immediate callback with both `alwaysCheckCapacity` and `checkWithin...`
	Resolved Issue	Third-party dependency updates to maintain security and reliability.

@@ Line 10: / Line 10: @@
 |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 |Content=(Open-For API) When it is within Immediate Offer Time and no agents are logged in, querying open-for API with “returnWithinImmediateOfferTime” set to “true” now correctly returns “isWithinImmediateOfferTime“ as “true”.
-|LocalContent=When it is within ''<code>Immediate Offer Time</code>'' and no agents are logged in, querying the openFor API with <code>returnWithinImmediateOfferTime</code> set to ''true'', now correctly returns <code>isWithinImmediateOfferTime</code> as ''true''.
+|LocalContent=The Open-For API has a parameter, <code>returnWithinImmediateOfferTime</code>, which indicates that the API caller would like to know if it is currently within this Virtual Queue's immediate offer hours. Changes have been made so that the API responds correctly regardless of whether there are currently any agents logged in. This parameter is in the response body:  <code>isWithinImmediateOfferTime</code>. For example, if there are no agents logged into a particular VQ but it is within the immediate offers hours for the VQ,  the response body parameter, <code>isWithinImmediateOfferTime</code>, is set to ''true'', indicating it is within the VQ's immediate offer hours.
 }}
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