PEC-WFM/Current/Supervisor/MtgSchdrWiz

Schedule meetings by use the Meeting Scheduler wizard.

Related documentation:

• How Workforce Management works

Scheduling meetings

To schedule meetings:

1. In the Schedule module, select one of these views: Master Schedule Weekly, <schedule> Weekly, Master Schedule Intra-day, <schedule> Intra-day.
2. At the top right of the Work pane, select the week that you want to schedule the meeting.
3. Click Meeting Scheduler .
4. At the Please select a meeting from the list page, choose an existing meeting (or decide to create a new one) and enable or disable auto-commit.

   If you chose to use an existing meeting, you will see all Meeting Scheduler pages except Meeting Parameters. Otherwise, you will see only the Participants and Meeting Parameters pages.

5. At the Participants page, choose the agents who should attend (if you are creating a new meeting). if you use an existing meeting, the list of participants is read-only.
6. At the Dates Range page, choose the range of dates that are acceptable for the meeting.
7. At the Meeting Parameters page, select the meeting type, possible dates, possible times, duration, and minimum percentage of required attendees.
8. A message box appears, listing how many agents were scheduled for the meeting. Click OK.
9. If some agents were not scheduled, a message box may appear listing them. Click OK.

   The meeting is scheduled, and exceptions, representing meeting, are inserted into the schedule.

Meeting Scheduler versus Meeting Planner

The Meeting Scheduler is best suited for scheduling ad hoc meetings and other meetings that you did not know about when you built the original schedule.

The Meeting Planner (available through the Policies module) is useful for scheduling pre-planned meetings especially ones that recur, such as weekly team meetings or bi-weekly one-on-one coaching sessions. If you want to edit, copy, or delete meetings, use the Meeting Planner.