Difference between revisions of "RN/AgentDesktop/9.0.000.91"
From Genesys Documentation
| Line 4: | Line 4: | ||
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1 | |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1 | ||
|ReleaseDate=2022-03-22 | |ReleaseDate=2022-03-22 | ||
| − | |Highlight=*The Interaction notification and Team Communicator '''Recents''' list now displays the contact name and the number of missed calls from the contact. | + | |Highlight=*'''Updated''': 06/01/22 to include GAPI-31259 |
| + | |||
| + | *The Interaction notification and Team Communicator '''Recents''' list now displays the contact name and the number of missed calls from the contact. | ||
*Updated information for the resolved issue GAPI-32533. | *Updated information for the resolved issue GAPI-32533. | ||
}} | }} | ||
| Line 61: | Line 63: | ||
Previously, due to the double encoding, the case with the hash ‘#’ character wasn’t supported by Workspace. | Previously, due to the double encoding, the case with the hash ‘#’ character wasn’t supported by Workspace. | ||
| + | }} | ||
| + | {{Issue | ||
| + | |TicketNumber=GAPI-31259 | ||
| + | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | ||
| + | |LocalContent='''Update:''' Agent Desktop now supports CX Contact labels for user-defined fields. | ||
}} | }} | ||
Revision as of 11:15, June 9, 2022
Component RN Definition[edit source]
| Component | Agent Workspace |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 9.0.000.91 (Change release number) |
| Release Type | |
| Highlight | *Updated: 06/01/22 to include GAPI-31259
|
| Boilerplate(s) Used | |
| Release Date | 2022-03-22 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | labels = "wwe-march-22" |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only) |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| GAPI-33291 | New | To be complaint with WCAG 2.1 level AA, the contrast ratio of the placeholder text in the Search... | |
| GAPI-32949 | New | For environments using browser-based WebRTC, agents who are on a consultation call can now mute and ... | |
| GAPI-32268 | New | If the contact name is available in the SIP header and is not present in the Contact Directory... | |
| GAPI-30936 | New | When displaying interactions in the Details tab of the History view, Workspace now only ... | |
| GAPI-31259 | New | Update: Agent Workspace now supports CX Contact labels for user-defined fields. | |
| GAPI-33561 | Resolved Issue | When the Pending State feature is configured, the After Call Work (ACW) duration displayed in ... | |
| GAPI-33258 | Resolved Issue | Changing the phone type from WebRTC to Generic in Agent Setup no longer prevents agents ... | |
| GAPI-32533 | Resolved Issue | Workspace now correctly handles URLs set in an application running in an iframe in INTERNAL and BACK... |
Contents
Comments or questions about this documentation? Contact us for support!