Difference between revisions of "RN/Callback/100.0.000.0069"

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|ReleaseDate=2021-09-09
 
|ReleaseDate=2021-09-09
 
|PrivateEditionReleaseDate=2021-09-09
 
|PrivateEditionReleaseDate=2021-09-09
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|Highlight={{PrivateEditionBoilerplate|Boilerplate=4}}
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|Highlight=*{{PrivateEditionBoilerplate|Boilerplate=4}}
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*{{PrivateEditionBoilerplate|Boilerplate=gke-eap-high}}
 
|Containers=*ges:100.0.000.0069
 
|Containers=*ges:100.0.000.0069
 
*ges-100.0.000+0057.tgz
 
*ges-100.0.000+0057.tgz
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*The Dockerfile has been modified to specify container and file ownership as <tt>user=500</tt> (genesys) and <tt>group=0</tt> (root).
 
*The Dockerfile has been modified to specify container and file ownership as <tt>user=500</tt> (genesys) and <tt>group=0</tt> (root).
 
*The securityContext settings exposed in the default '''values.yaml''' file specify the user and group IDs for the genesys user (<tt>500:500:500</tt>). You must override these Helm chart values if you want OpenShift to use arbitrary UIDs. For more information, see {{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=CABPEGuide|topic=Configure|anchor=securityContext|display text=Configure Genesys Engagement Service}}.
 
*The securityContext settings exposed in the default '''values.yaml''' file specify the user and group IDs for the genesys user (<tt>500:500:500</tt>). You must override these Helm chart values if you want OpenShift to use arbitrary UIDs. For more information, see {{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=CABPEGuide|topic=Configure|anchor=securityContext|display text=Configure Genesys Engagement Service}}.
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*GES is expected to be deployed using the '''default''' ServiceAccount, which uses the '''restricted''' Security Context Constraint (SCC). If you do not want to use arbitrary UIDs in your OpenShift deployment, you must associate the '''default''' ServiceAccount with the '''genesys-restricted''' SCC, as described in {{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=PEGuide|topic=ConfigSecurity|display text=OpenShift security settings}}. If you previously deployed GES using the '''default''' ServiceAccount associated with the '''genesys-restricted''' SCC, you must remove the association if you want OpenShift to use arbitrary UIDs. To do so, execute the following command:
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*GES is deployed using ServiceAccounts that use the '''restricted''' Security Context Constraint (SCC). In an earlier implementation, Genesys required you to deploy all private edition services using a ServiceAccount associated with the custom '''genesys-restricted''' SCC, to control permissions for the genesys user (500). Genesys now expects OpenShift to use arbitrary UIDs in your deployment, and the '''genesys-restricted''' SCC has been deprecated. If you previously deployed GES using the '''genesys-restricted''' SCC, Genesys recommends that you redeploy GES so that you use arbitrary UIDs.
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*:<tt>oc adm policy remove-scc-from-user genesys-restricted -z default -n <namespace></tt>
 
 
|SupportingDocumentation={{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=CABPEGuide|topic=Configure|anchor=securityContext|display text=Configure Genesys Engagement Service}}
 
|SupportingDocumentation={{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=CABPEGuide|topic=Configure|anchor=securityContext|display text=Configure Genesys Engagement Service}}
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}}
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{{Issue
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|TicketNumber=CPE-1938
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|IssueCategoryId=a8930ebb-8e46-4ecd-993f-cdd2d61bc400
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|LocalContent={{PrivateEditionBoilerplate|Boilerplate=gke-eap-dec}}
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|SupportingDocumentation={{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=CABPEGuide|display text=Genesys Callback Private Edition Guide}}
 
}}
 
}}

Latest revision as of 17:14, December 22, 2021

Component RN Definition[edit source]

Component Callback
Deployment Type Private Edition
Release Number 100.0.000.0069 (Change release number)
Release Type
Highlight *Support for arbitrary UIDs in private edition deployments on OpenShift.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
Boilerplate(s) Used
Release Date 2021-09-09
Private Edition Release Date 2021-09-09
Mixed Mode Release ReleaseDate
Private Edition Containers List
  • ges:100.0.000.0069
  • ges-100.0.000+0057.tgz
JQL issue = GES-2649
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
GES-2649 Private Edition Genesys Engagement Service (GES) now supports the use of arbitrary, or random, user IDs (UIDs) in Op... Configure Genesys Engagement Service
CPE-1938 Private Edition As of December 23, 2021, Callback supports deployments on Google Kubernetes Engine (GKE) in Genesys ... Genesys Callback Private Edition Guide
Retrieved from "https://all.docs.genesys.com/RN/Callback/100.0.000.0069 (2025-07-20 15:26:12)"
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