VM/Current/VMPEGuide/UpgradeVoicemail - Revision history

WikiSysop at 17:31, September 8, 2022

2022-09-08T17:31:18Z

WikiSysop at 15:31, September 8, 2022

2022-09-08T15:31:57Z

WikiSysop at 14:46, September 8, 2022

2022-09-08T14:46:44Z

Valentina.petrov@genesys.com: Published

2021-07-01T19:47:59Z

Published

Corinne.hicks@genesys.com: Published

2021-06-30T19:23:20Z

Published

New page

{{Article
|Standalone=No
|DisplayName=Upgrade, rollback, or uninstall the Voicemail Service
|TocName=Upgrade, rollback, or uninstall the Voicemail Service
|Context=Learn how to upgrade, rollback or uninstall the Voicemail Service.
|ComingSoon=No
|Section={{Section
|alignment=Vertical
|structuredtext=The upgrade procedure consists of these major steps:

#Canary deployment
#Upgrade
#Delete canary

===Canary deployment===
For the canary deployment, some parameters in the '''canary_override_values.yaml''' file must be overridden. This file is passed to the Helm chart during the deployment of the canary instance.

<source lang="text">
### Canary Override Values
serviceAccount:
create: false # Service account will be already created while initial deployment

service:
canaryName: canary # Postfix that will be added for canary deployment

prometheus:
podMonitor:
enabled: false # Podmonitor deployed during initial deployment will get metrics from all pod instance including canary.

hpa:
enabled: false # HPA is not needed for canary
</source>

Deploy a canary instance:

<source lang="text">
helm upgrade --install --force --wait --timeout 500s -n voice -f ./voicemail_override_values.yaml -f ./voice_helm_values/canary_override_values.yaml voice-voicemail-canary https://<jfrog artifactory/helm location>/voice-agent/voice-voicemail-9.0.07.tgz --set version=9.0.10 --username "$JFROG_USER" --password "$JFROG_PASSWORD"
</source>

===Service upgrade===
When the canary deployment of a Voicemail Service is ready for an upgrade, use the following command to upgrade the current version of a Voicemail Service to the desired version:

<source lang="text">
helm upgrade --install --force --wait --timeout 500s -n voice -f ./voicemail_override_values.yaml -f voice-voicemail-canary https://<jfrog artifactory/helm location>/voice-agent/voice-voicemail-9.0.07.tgz --set version=9.0.10 --username "$JFROG_USER" --password "$JFROG_PASSWORD"
</source>

===Delete the canary instance===
If the upgrade of a Voicemail Service is successful, delete the canary instance of the service by using the following command:
<source lang="text">
helm delete voice-voicemail -n voice
</source>
|Status=No
}}
}}

@@ Line 55: / Line 55: @@
 |sectionHeading=Rollback Voicemail
 |alignment=Vertical
-|structuredtext=The procedure to rollback voicemail is similar to voice microservices rollback. For more information, see {{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=UpgradeVoiceMS|anchor=RollUpd|display text=Rollback}}.
+|structuredtext=The procedure to rollback voicemail is similar to voice microservices rollback. For more information, see {{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Upgrade|anchor=rollback|display text=Rollback}}.
 |Status=No
 }}{{Section
 |sectionHeading=Uninstall Voicemail
 |alignment=Vertical
-|structuredtext=The procedure to uninstall voicemail is similar to voice microservices uninstallation. For more information, see {{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=UpgradeVoiceMS|anchor=Uninstall|display text=Uninstall}}.
+|structuredtext=The procedure to uninstall voicemail is similar to voice microservices uninstallation. For more information, see {{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Upgrade|anchor=uninstall|display text=Uninstall}}.
 |Status=No
 }}
 }}

@@ Line 55: / Line 55: @@
 |sectionHeading=Rollback Voicemail
 |alignment=Vertical
-|structuredtext=The procedure to rollback voicemail is similar to voice microservices rollback. For more information, see {{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Upgrade|display text=Rollback Voice Microservices}}.
+|structuredtext=The procedure to rollback voicemail is similar to voice microservices rollback. For more information, see {{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=UpgradeVoiceMS|anchor=RollUpd|display text=Rollback}}.
 |Status=No
 }}{{Section
 |sectionHeading=Uninstall Voicemail
 |alignment=Vertical
-|structuredtext=The procedure to uninstall voicemail is similar to voice microservices uninstallation. For more information, see  {{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Upgrade|display text=Uninstall Voice Microservices}}.
+|structuredtext=The procedure to uninstall voicemail is similar to voice microservices uninstallation. For more information, see {{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=UpgradeVoiceMS|anchor=Uninstall|display text=Uninstall}}.
 |Status=No
 }}
 }}

@@ Line 6: / Line 6: @@
 |ComingSoon=No
 |Section={{Section
 |alignment=Vertical
-|structuredtext={{Notices|Notice=PEComingSoon}}
+|structuredtext=The upgrade procedure consists of these major steps:
 #Canary deployment
@@ Line 49: / Line 49: @@
 If the upgrade of a Voicemail Service is successful, delete the canary instance of the service by using the following command:
 <source lang="text">
-helm delete voice-voicemail -n voice
+helm uninstall voice-voicemailcanary -n voice
 </source>
--->
+|Status=No
 |Status=No
 }}
 }}