VM/Current/VMPEGuide/DeployVoicemail - Revision history

WikiSysop at 19:46, September 13, 2022

2022-09-13T19:46:14Z

WikiSysop at 15:31, September 8, 2022

2022-09-08T15:31:45Z

WikiSysop at 14:46, September 8, 2022

2022-09-08T14:46:28Z

Valentina.petrov@genesys.com: Published

2021-07-01T19:47:03Z

Published

Corinne.hicks@genesys.com: Published

2021-06-30T19:23:24Z

Published

New page

{{Article
|Standalone=No
|DisplayName=Deploy the Voicemail Service
|TocName=Deploy the Voicemail Service
|Context=Learn how to deploy the Voicemail Service.
|ComingSoon=No
|Section={{Section
|alignment=Vertical
|structuredtext=In addition to the general deployment prerequisites, the Voicemail Service has the following prerequisites; you must complete the following before deploying the Voicemail Service:

*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Deploy|anchor=DeployVoice|display text=Deploy Voice Services}}.
*Choose a storage option for Voicemail. For more information, see {{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=PlanningVoicemail|anchor=StorageReqts|display text=Storage requirements}}.

The following services are required before proceeding with Voicemail deployment testing:

*{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=TenantPEGuide|topic=Deploy|display text=Tenant Service}}
*{{Link-AnywhereElse|product=GVP|version=Current|manual=GVPPEGuide|display text=Genesys Voice Platform (GVP)}} deployment
*{{Link-AnywhereElse|product=GWS|version=Current|manual=GWSPEGuide|display text=Web Services and Applications (GWS), including Agent Setup}} (for accessing the UI and configuring the Voicemail solution)

===Voicemail deployment notes===

#Similar to Voice Services, a Voicemail Service also requires security context constraints for Genesys users. Since the security context already created for Voice Services, we reuse the same for the Voicemail Service. Use the following command to add the security context for a Voicemail Service:
#:<source lang="text">
oc adm policy add-scc-to-user genesys-restricted -z voice-voicemail -n voice
</source>
#Edit the '''voicemail_override_values.yaml''' file in the '''voice_helm_values''' directory as per required storage. See {{Link-AnywhereElse|product=VM|version=Current|manual=VMPEGuide|topic=ConfigureVoicemail#Overriding values.yaml}}.
#Install the Voicemail Helm chart with '''overridden_values.yaml''' (with the '''-f''' flag), below is the sample command.
#*The pass "--set version=<voicemail node image version>"
#:<source lang="text">
helm upgrade --install --force --wait --timeout 300s -n voice -f ./overridden_values.yaml voice-voicemail https://<jfrog artifactory/helm location>/voice-voicemail/voice-voicemail-9.0.07.tgz --set version=9.0.10 --username "$JFROG_USER" --password "$JFROG_PASSWORD"
</source>
|Status=No
}}
}}

@@ Line 32: / Line 32: @@
 |sectionHeading=Validate the deployment
 |alignment=Vertical
-|structuredtext=The procedure to validate the voicemail deployment is similar to voice microservices. For more information, see [[Draft:VM/Current/VMPEGuide/Deploy|Validate the deployment]] in ''Configure and deploy'' section of this guide.
+|structuredtext=The procedure to validate the voicemail deployment is similar to voice microservices. For more information, see {{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Deploy|anchor=Validatedep|display text=Validate the deployment}} in ''Configure and deploy'' section of this guide.
 |Status=No
 }}
 }}

@@ Line 5: / Line 5: @@
 |Section={{Section
 |alignment=Vertical
-|structuredtext=In addition to the general deployment prerequisites, the Voicemail Service has the following prerequisites; you must complete the following before deploying the Voicemail Service:
+|structuredtext={{AnchorDiv|AdditionalPrereqs}}
 *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Deploy|anchor=DeployVoice|display text=Deploy Voice Services}}.

@@ Line 1: / Line 1: @@
-{{Article
+{{ArticlePEServiceDeploy
-|Standalone=No
+|ServiceId=4d384b74-f61d-48f7-bace-30048213bf99
-|DisplayName=Deploy the Voicemail Service
+|IncludedServiceId=9973e20e-6a5a-427f-a47e-5d8cb006f452
-|TocName=Deploy the Voicemail Service
+|IncludeAssumptions=Yes
 |Section={{Section
 |alignment=Vertical
-|structuredtext={{Notices|Notice=PEComingSoon}}
+|structuredtext=In addition to the general deployment prerequisites, the Voicemail Service has the following prerequisites; you must complete the following before deploying the Voicemail Service:
 *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Deploy|anchor=DeployVoice|display text=Deploy Voice Services}}.
@@ Line 31: / Line 28: @@
 helm upgrade --install --force --wait --timeout 300s -n voice -f ./overridden_values.yaml voice-voicemail  https://<jfrog artifactory/helm location>/voice-voicemail/voice-voicemail-9.0.07.tgz --set version=9.0.10 --username "$JFROG_USER" --password "$JFROG_PASSWORD"
 </source>
--->
+|Status=No
 |Status=No
 }}
 }}