VM/Current/VMPEGuide - Revision history

WikiSysop at 14:30, October 13, 2022

2022-10-13T14:30:44Z

WikiSysop at 14:01, August 17, 2022

2022-08-17T14:01:10Z

WikiSysop at 18:02, July 18, 2022

2022-07-18T18:02:44Z

WikiSysop at 20:15, June 29, 2022

2022-06-29T20:15:54Z

WikiSysop at 20:01, June 29, 2022

2022-06-29T20:01:01Z

Corinneh: Published

2022-02-23T20:56:46Z

Published

Ed.jamer@genesys.com: Text replacement - "Genesys Engage [cC]loud" to "Genesys Multicloud CX"

2021-11-09T20:28:22Z

Text replacement - "Genesys Engage [cC]loud" to "Genesys Multicloud CX"

Barry.grenon@genesys.com at 22:05, August 26, 2021

2021-08-26T22:05:10Z

Corinne.hicks@genesys.com: Published

2021-06-30T19:23:11Z

Published

New page

{{MintyDocsManual
|product=Draft:PrivateEdition
|version=Current
|manual=Deployment
|defaultform=Form:Article
|alternateforms=Form:ArticleUnstructured, Form:TaskSummary
|displayname={{MINTYDOCSPRODUCT}} Private Edition Guide
|inherit=no
|pagination=no
|Notice=EAP
|topicslist=* -Overview
** Overview
** Architecture
** HADR
* -Configure and deploy
** Planning
** Configure
** Provision
** Deploy
** Upgrade
* -Configure and deploy Voicemail
** PlanningVoicemail
** ConfigureVoicemail
** ProvisionVoicemail
** DeployVoicemail
** UpgradeVoicemail
* -Operations
** Metrics
** Logging
|Auto=Crafted summary table
|Context=Find links to all the topics in this guide.
|Description=Voice Microservices is a service available with the Genesys Engage cloud private edition offering. Voice Microservices includes the Tenant Service, however there is a separate Private Edition Guide for the Tenant Service. For information about the Tenant Service, including provisioning, configuration, and deployment information, see the ''{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=TenantPEGuide|display text=Tenant Service Private Edition Guide}}''.
|TSSection={{TSSection
|sectionheading=Overview
|description=Learn more about Voice Microservices and how to get started.
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Overview}}
*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Architecture}}
*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=HADR}}
}}{{TSSection
|sectionheading=Configure and deploy
|description=Find out how to configure and deploy Voice Microservices.
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Planning}}
*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Configure}}
*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Provision}}
*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Deploy}}
*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Upgrade}}
}}{{TSSection
|sectionheading=Operations
|description=Learn how to monitor Voice Microservices with metrics and logging.
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Metrics}}
*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Logging}}
}}
}}

@@ Line 48: / Line 48: @@
 |description=Learn more about Voice Microservices and how to get started.
 |relatedarticles=*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Overview}}
 *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=HADR}}
 }}{{TSSection
@@ Line 78: / Line 75: @@
 |sectionheading=Functionality
 |description=Find information about the differences between Voice Microservices and legacy applications.
-|relatedarticles=* {{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=FeatureSupport|display text=Feature support and known limitations}}
+|relatedarticles=*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=FeatureSupport|display text=Feature support and known limitations}}
 }}
 |product=Draft:PrivateEdition

@@ Line 13: / Line 13: @@
 * -Configure and deploy
 ** Planning
 ** Configure
 ** Provision
@@ Line 40: / Line 42: @@
 * -Functionality
 ** FeatureSupport
 |Auto=Crafted summary table
 |Context=Find links to all the topics in this guide.
@@ Line 53: / Line 57: @@
 |description=Find out how to configure and deploy Voice Microservices.
 |relatedarticles=*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Planning}}
 *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Configure}}
 *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Provision}}

@@ Line 9: / Line 9: @@
 ** Architecture1
 ** ArchitectureCrossRegion
 ** HADR
 ** Ports
@@ Line 48: / Line 47: @@
 |description=Learn more about Voice Microservices and how to get started.
 |relatedarticles=*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Overview}}
 *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=HADR}}
 }}{{TSSection
@@ Line 79: / Line 79: @@
 |product=Draft:PrivateEdition
 |pagination=no
 |ServiceId=4d384b74-f61d-48f7-bace-30048213bf99
 |inherit=no
 }}

@@ Line 1: / Line 1: @@
 {{MintyDocsManual
 |version=Current
 |manual=Deployment
-|alternateforms=Form:ArticlePEServiceMetrics, Form:ArticlePEServiceObservability, Form:ArticleUnstructured, Form:TaskSummary, Form:ArticlePEServicePorts
+|defaultform=Form:Article
 |displayname={{MINTYDOCSPRODUCT}} Private Edition Guide
 |topicslist=* -Overview
 ** Overview
-** Architecture
+** Architecture1
 ** HADR
 ** Ports
@@ Line 19: / Line 18: @@
 ** Deploy
 ** Upgrade
 * -Configure and deploy Voicemail
 ** PlanningVoicemail
@@ Line 38: / Line 39: @@
 ** VoiceSIPProxyServiceMetrics
 ** VoiceVoicemailServiceMetrics
-|defaultform=Form:Article
+* -Functionality
 |Auto=Crafted summary table
 |Context=Find links to all the topics in this guide.
@@ Line 46: / Line 48: @@
 |description=Learn more about Voice Microservices and how to get started.
 |relatedarticles=*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Overview}}
-*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Architecture}}
+*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Architecture1|display text=Architecture}}
 *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=HADR}}
 }}{{TSSection
@@ Line 71: / Line 75: @@
 *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=VoiceSIPProxyServiceMetrics|display text=Voice SIP Proxy Service metrics and alerts}}
 *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=VoiceVoicemailServiceMetrics|display text=Voicemail metrics and alerts}}
 }}
 |inherit=no
 }}

@@ Line 3: / Line 3: @@
 |version=Current
 |manual=Deployment
-|ServiceId=4d384b74-f61d-48f7-bace-30048213bf99
+|alternateforms=Form:ArticlePEServiceMetrics, Form:ArticlePEServiceObservability, Form:ArticleUnstructured, Form:TaskSummary, Form:ArticlePEServicePorts
 |displayname={{MINTYDOCSPRODUCT}} Private Edition Guide
 |pagination=no
 |Notice=EAP
 |topicslist=* -Overview
 ** Overview
 ** Architecture
 ** HADR
 * -Configure and deploy
 ** Planning
@@ Line 26: / Line 25: @@
 ** DeployVoicemail
 ** UpgradeVoicemail
-* -Operations
+* -Observability
-** Metrics
+** Observability
-** Logging
+** VoiceAgentStateServiceMetrics
 |Auto=Crafted summary table
 |Context=Find links to all the topics in this guide.
@@ Line 47: / Line 57: @@
 *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Upgrade}}
 }}{{TSSection
-|sectionheading=Operations
+|sectionheading=Observability
 |description=Learn how to monitor Voice Microservices with metrics and logging.
-|relatedarticles=*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Metrics}}
+|relatedarticles=*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Observability|display text=Observability in Voice Microservices}}
-*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Logging}}
+*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=VoiceAgentStateServiceMetrics|display text=Agent State Service metrics and alerts}}
 }}
 }}

@@ Line 31: / Line 31: @@
 |Auto=Crafted summary table
 |Context=Find links to all the topics in this guide.
-|Description=Voice Microservices is a service available with the Genesys Engage cloud private edition offering. Voice Microservices includes the Tenant Service, however there is a separate Private Edition Guide for the Tenant Service. For information about the Tenant Service, including provisioning, configuration, and deployment information, see the ''{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=TenantPEGuide|display text=Tenant Service Private Edition Guide}}''.
+|Description=Voice Microservices is a service available with the Genesys Multicloud CX private edition offering. Voice Microservices includes the Tenant Service, however there is a separate Private Edition Guide for the Tenant Service. For information about the Tenant Service, including provisioning, configuration, and deployment information, see the ''{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=TenantPEGuide|display text=Tenant Service Private Edition Guide}}''.
 |TSSection={{TSSection
 |sectionheading=Overview