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WikiSysop https://all.docs.genesys.com/index.php?title=VM&diff=126846&oldid=prev 2022-08-18T18:20:45Z

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WikiSysop https://all.docs.genesys.com/index.php?title=VM&diff=115382&oldid=prev 2022-01-17T20:47:05Z

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Bgrenon https://all.docs.genesys.com/index.php?title=VM&diff=108054&oldid=prev 2021-11-09T20:29:28Z

<p>Text replacement - &quot;Genesys Engage [cC]loud&quot; to &quot;Genesys Multicloud CX&quot;</p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 20:29, November 9, 2021</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l3" >Line 3:</td> <td colspan="2" class="diff-lineno">Line 3:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|contentarea=Multicloud</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|contentarea=Multicloud</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|landingpage=No</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|landingpage=No</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|definition=Voice Microservices is an application cluster that provides functionality such as handling incoming voice (SIP) interactions, routing voice and digital (IXN) interactions, support for outbound interactions, events streaming for reporting, and support for agents across regions. The Voice Tenant Service is included with the Voice Microservices and is a core service of the Genesys <del class="diffchange diffchange-inline">Engage cloud </del>platform that serves as an application layer between front-end Genesys <del class="diffchange diffchange-inline">Engage cloud </del>solutions and shared back-end core services in a region.</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|definition=Voice Microservices is an application cluster that provides functionality such as handling incoming voice (SIP) interactions, routing voice and digital (IXN) interactions, support for outbound interactions, events streaming for reporting, and support for agents across regions. The Voice Tenant Service is included with the Voice Microservices and is a core service of the Genesys <ins class="diffchange diffchange-inline">Multicloud CX </ins>platform that serves as an application layer between front-end Genesys <ins class="diffchange diffchange-inline">Multicloud CX </ins>solutions and shared back-end core services in a region.</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComingSoon=No</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComingSoon=No</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|MintyDocsProductLandingSections={{MintyDocsProductLandingSections</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|MintyDocsProductLandingSections={{MintyDocsProductLandingSections</div></td></tr> </table>

Ed.jamer@genesys.com https://all.docs.genesys.com/index.php?title=VM&diff=96229&oldid=prev 2021-06-30T23:16:44Z

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Valentina.petrov@genesys.com https://all.docs.genesys.com/index.php?title=VM&diff=96227&oldid=prev 2021-06-30T23:13:26Z

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Valentina.petrov@genesys.com https://all.docs.genesys.com/index.php?title=VM&diff=95963&oldid=prev 2021-06-30T19:22:36Z

<p>Published</p> <p><b>New page</b></p><div>{{MintyDocsProduct<br /> |displayname=Voice Microservices<br /> |contentarea=Multicloud<br /> |landingpage=No<br /> |definition=Voice Microservices is an application cluster that provides the following functionality:<br /> <br /> *Handle incoming voice (SIP) interactions<br /> *Route voice and digital (IXN) interactions<br /> *Support outbound interactions<br /> *Provide events stream for reporting<br /> *Support agents across regions<br /> |ComingSoon=No<br /> |MintyDocsProductLandingSections={{MintyDocsProductLandingSections<br /> |Type=Private Edition<br /> |Description={{PrivateEditionBoilerplate|Boilerplate=3}}<br /> |Columns=No<br /> }}{{MintyDocsProductLandingSections<br /> |Type=Release Notes<br /> |Links=Link<br /> |Columns=No<br /> }}<br /> |workspace_id=VM<br /> }}</div>

Corinne.hicks@genesys.com