UseCases/Current/PureConnect/EE11 - Revision history

Ed.jamer@genesys.com: Text replacement - "Gxxx Exxx on-premises" to "Genesys Engage on-premises"

2021-11-09T21:19:51Z

Text replacement - "Gxxx Exxx on-premises" to "Genesys Engage on-premises"

Ed.jamer@genesys.com: Text replacement - "Genesys Engage [oO]n-[pP]remises" to "Gxxx Exxx on-premises"

2021-11-09T21:06:53Z

Text replacement - "Genesys Engage [oO]n-[pP]remises" to "Gxxx Exxx on-premises"

Shane.landy@genesys.com: UCC: Fixed link in disclaimer

2020-12-14T15:28:48Z

UCC: Fixed link in disclaimer

WikiSysop: Text replacement - "PureEngage" to "Genesys Engage"

2020-07-15T12:04:24Z

Text replacement - "PureEngage" to "Genesys Engage"

Shlandy93 at 13:49, April 15, 2020

2020-04-15T13:49:08Z

Shlandy93 at 17:41, March 10, 2020

2020-03-10T17:41:15Z

Bgrenon: Text replacement - "\|SMART_HybridAssumptions={{SMART HybridAssumptions \|Hybrid_Assumption=(.*) }}" to "|DocVersion=$1"

2020-01-20T20:49:58Z

Text replacement - "\|SMART_HybridAssumptions={{SMART HybridAssumptions \|Hybrid_Assumption=(.*) }}" to "|DocVersion=$1"

Shlandy93: Created page with "{{SMART UseCase |ID=EE11 |Title=Genesys Shift Bidding |Offering=PureConnect |UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the [https://all..."

2019-10-29T12:34:31Z

Created page with "{{SMART UseCase |ID=EE11 |Title=Genesys Shift Bidding |Offering=PureConnect |UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the [https://all..."

New page

{{SMART UseCase
|ID=EE11
|Title=Genesys Shift Bidding
|Offering=PureConnect
|UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the [https://all.docs.genesys.com/UseCases/Current/PureEngage/EE11 Genesys Shift Bidding (EE11) for PureEngage] product and use case as a Workforce Engagement Management option.
|SMART_HybridAssumptions={{SMART HybridAssumptions
|Hybrid_Assumption=V 1.0.0
}}
}}

@@ Line 3: / Line 3: @@
 |Title=Genesys Shift Bidding
 |Offering=PureConnect
-|UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the {{Link-SomewhereInThisVersion|manual=GenesysEngage-onpremises|topic=EE11|display text=Genesys Shift Bidding (EE11) for Gxxx Exxx on-premises}} product and use case as a Workforce Engagement Management option.
+|UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the {{Link-SomewhereInThisVersion|manual=GenesysEngage-onpremises|topic=EE11|display text=Genesys Shift Bidding (EE11) for Genesys Engage on-premises}} product and use case as a Workforce Engagement Management option.
 |PainPoints=*Employee satisfaction in regards to shift designs leads to attrition and employee engagement issues.
 |DesiredState=* <span style="display: inline !important; float: none; background-color: transparent; color: rgb(0, 0, 0); font-family: Calibri,Calibri_MSFontService,Sans-Serif; font-size: 15.8px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: 0px; line-height: 0px; -ms-touch-select: none; -ms-user-select: text; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Enable employees with self- service by allowing them to bid on their shift.</span>

@@ Line 3: / Line 3: @@
 |Title=Genesys Shift Bidding
 |Offering=PureConnect
-|UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the {{Link-SomewhereInThisVersion|manual=GenesysEngage-onpremises|topic=EE11|display text=Genesys Shift Bidding (EE11) for Genesys Engage on-premises}} product and use case as a Workforce Engagement Management option.
+|UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the {{Link-SomewhereInThisVersion|manual=GenesysEngage-onpremises|topic=EE11|display text=Genesys Shift Bidding (EE11) for Gxxx Exxx on-premises}} product and use case as a Workforce Engagement Management option.
 |PainPoints=*Employee satisfaction in regards to shift designs leads to attrition and employee engagement issues.
 |DesiredState=* <span style="display: inline !important; float: none; background-color: transparent; color: rgb(0, 0, 0); font-family: Calibri,Calibri_MSFontService,Sans-Serif; font-size: 15.8px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: 0px; line-height: 0px; -ms-touch-select: none; -ms-user-select: text; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Enable employees with self- service by allowing them to bid on their shift.</span>

@@ Line 3: / Line 3: @@
 |Title=Genesys Shift Bidding
 |Offering=PureConnect
-|SMART_Benefits=
+|UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the {{Link-SomewhereInThisVersion|manual=GenesysEngage-onpremises|topic=EE11|display text=Genesys Shift Bidding (EE11) for Genesys Engage on-premises}} product and use case as a Workforce Engagement Management option.
 |PainPoints=*Employee satisfaction in regards to shift designs leads to attrition and employee engagement issues.
 |DesiredState=* <span style="display: inline !important; float: none; background-color: transparent; color: rgb(0, 0, 0); font-family: Calibri,Calibri_MSFontService,Sans-Serif; font-size: 15.8px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: 0px; line-height: 0px; -ms-touch-select: none; -ms-user-select: text; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Enable employees with self- service by allowing them to bid on their shift.</span>
 |MaturityLevel=Differentiated
 |DocVersion=V 1.0.1
 }}

@@ Line 4: / Line 4: @@
 |Offering=PureConnect
 |SMART_Benefits=
-|UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the [https://repository.docs.genesys.com/Draft:UseCases/Current/PureEngage/EE11 Genesys Shift Bidding (EE11) for PureEngage] product and use case as a Workforce Engagement Management option.
+|UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the [https://repository.docs.genesys.com/Draft:UseCases/Current/Genesys Engage/EE11 Genesys Shift Bidding (EE11) for Genesys Engage] product and use case as a Workforce Engagement Management option.
 |UCOverview=
 |UCSummary=

@@ Line 3: / Line 3: @@
 |Title=Genesys Shift Bidding
 |Offering=PureConnect
 |UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the [https://repository.docs.genesys.com/Draft:UseCases/Current/PureEngage/EE11 Genesys Shift Bidding (EE11) for PureEngage] product and use case as a Workforce Engagement Management option.
 |PainPoints=*Employee satisfaction in regards to shift designs leads to attrition and employee engagement issues.
 |DesiredState=* <span style="display: inline !important; float: none; background-color: transparent; color: rgb(0, 0, 0); font-family: Calibri,Calibri_MSFontService,Sans-Serif; font-size: 15.8px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: 0px; line-height: 0px; -ms-touch-select: none; -ms-user-select: text; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Enable employees with self- service by allowing them to bid on their shift.</span>
 |DocVersion=V 1.0.1
 }}

@@ Line 4: / Line 4: @@
 |Offering=PureConnect
 |UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the [https://all.docs.genesys.com/UseCases/Current/PureEngage/EE11 Genesys Shift Bidding (EE11) for PureEngage] product and use case as a Workforce Engagement Management option.
-|SMART_HybridAssumptions={{SMART HybridAssumptions
+|DocVersion=V 1.0.0
 }}