UseCases/Current/PureConnect/EE10-D - Revision history

Ed.jamer@genesys.com: Text replacement - "Gxxx Exxx on-premises" to "Genesys Engage on-premises"

2021-11-09T21:19:51Z

Text replacement - "Gxxx Exxx on-premises" to "Genesys Engage on-premises"

Ed.jamer@genesys.com: Text replacement - "Genesys Engage [oO]n-[pP]remises" to "Gxxx Exxx on-premises"

2021-11-09T21:07:23Z

Text replacement - "Genesys Engage [oO]n-[pP]remises" to "Gxxx Exxx on-premises"

Shane.landy@genesys.com: UCC: Fixed link in disclaimer

2020-12-14T14:05:50Z

UCC: Fixed link in disclaimer

WikiSysop: Text replacement - "PureEngage" to "Genesys Engage"

2020-07-15T12:04:25Z

Text replacement - "PureEngage" to "Genesys Engage"

Shlandy93 at 13:46, April 15, 2020

2020-04-15T13:46:43Z

Shlandy93 at 14:16, March 10, 2020

2020-03-10T14:16:02Z

Bgrenon: Text replacement - "\|SMART_HybridAssumptions={{SMART HybridAssumptions \|Hybrid_Assumption=(.*) }}" to "|DocVersion=$1"

2020-01-20T21:06:08Z

Text replacement - "\|SMART_HybridAssumptions={{SMART HybridAssumptions \|Hybrid_Assumption=(.*) }}" to "|DocVersion=$1"

Shlandy93: Created page with "{{SMART UseCase |ID=EE10-D |Title=Genesys Employee Schedule Preferences |Offering=PureConnect |UCIntro=The Optimizer Use Case for PureConnect is not available. Please referenc..."

2019-10-29T12:30:00Z

Created page with "{{SMART UseCase |ID=EE10-D |Title=Genesys Employee Schedule Preferences |Offering=PureConnect |UCIntro=The Optimizer Use Case for PureConnect is not available. Please referenc..."

New page

{{SMART UseCase
|ID=EE10-D
|Title=Genesys Employee Schedule Preferences
|Offering=PureConnect
|UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the [https://all.docs.genesys.com/UseCases/Current/PureEngage/EE10-D Genesys Employee Schedule Preferences (EE10-D) for PureEngage] product and use case as a Workforce Engagement Management option.
|SMART_HybridAssumptions={{SMART HybridAssumptions
|Hybrid_Assumption=V 1.0.0
}}
}}

@@ Line 3: / Line 3: @@
 |Title=Genesys Employee Schedule Preferences
 |Offering=PureConnect
-|UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the {{Link-SomewhereInThisVersion|manual=GenesysEngage-onpremises|topic=EE10-D|display text=Genesys Employee Schedule Preferences (EE10-D) for Gxxx Exxx on-premises}} product and use case as a Workforce Engagement Management option.
+|UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the {{Link-SomewhereInThisVersion|manual=GenesysEngage-onpremises|topic=EE10-D|display text=Genesys Employee Schedule Preferences (EE10-D) for Genesys Engage on-premises}} product and use case as a Workforce Engagement Management option.
 |PainPoints=*Employees arriving late for their shift must manually find a way to make up the time
 *Supervisors and Planners need to make manual adjustments to the employees schedules to account for employee lateness or other partial day absences

@@ Line 3: / Line 3: @@
 |Title=Genesys Employee Schedule Preferences
 |Offering=PureConnect
-|UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the {{Link-SomewhereInThisVersion|manual=GenesysEngage-onpremises|topic=EE10-D|display text=Genesys Employee Schedule Preferences (EE10-D) for Genesys Engage on-premises}} product and use case as a Workforce Engagement Management option.
+|UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the {{Link-SomewhereInThisVersion|manual=GenesysEngage-onpremises|topic=EE10-D|display text=Genesys Employee Schedule Preferences (EE10-D) for Gxxx Exxx on-premises}} product and use case as a Workforce Engagement Management option.
 |PainPoints=*Employees arriving late for their shift must manually find a way to make up the time
 *Supervisors and Planners need to make manual adjustments to the employees schedules to account for employee lateness or other partial day absences

@@ Line 3: / Line 3: @@
 |Title=Genesys Employee Schedule Preferences
 |Offering=PureConnect
-|SMART_Benefits=
+|UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the {{Link-SomewhereInThisVersion|manual=GenesysEngage-onpremises|topic=EE10-D|display text=Genesys Employee Schedule Preferences (EE10-D) for Genesys Engage on-premises}} product and use case as a Workforce Engagement Management option.
 |PainPoints=*Employees arriving late for their shift must manually find a way to make up the time
 *Supervisors and Planners need to make manual adjustments to the employees schedules to account for employee lateness or other partial day absences
@@ Line 15: / Line 11: @@
 *Allow employees to interact directly with their schedule to indicate how they will pay back the time they had to deduct.
 *Allow employees to choose whether to pay back time via extending the current day's schedule, extending a future day's schedule, or reduce the length of an unpaid meal instead of using personal time off they have accrued.
 |MaturityLevel=Consistent
 |DocVersion=V 1.0.1
 }}

@@ Line 4: / Line 4: @@
 |Offering=PureConnect
 |SMART_Benefits=
-|UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the [https://repository.docs.genesys.com/Draft:UseCases/Current/PureEngage/EE10-D Genesys Employee Schedule Preferences (EE10-D) for PureEngage] product and use case as a Workforce Engagement Management option.
+|UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the [https://repository.docs.genesys.com/Draft:UseCases/Current/Genesys Engage/EE10-D Genesys Employee Schedule Preferences (EE10-D) for Genesys Engage] product and use case as a Workforce Engagement Management option.
 |UCOverview=
 |UCSummary=

@@ Line 3: / Line 3: @@
 |Title=Genesys Employee Schedule Preferences
 |Offering=PureConnect
 |UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the [https://repository.docs.genesys.com/Draft:UseCases/Current/PureEngage/EE10-D Genesys Employee Schedule Preferences (EE10-D) for PureEngage] product and use case as a Workforce Engagement Management option.
 |PainPoints=*Employees arriving late for their shift must manually find a way to make up the time
 *Supervisors and Planners need to make manual adjustments to the employees schedules to account for employee lateness or other partial day absences
@@ Line 11: / Line 15: @@
 *Allow employees to interact directly with their schedule to indicate how they will pay back the time they had to deduct.
 *Allow employees to choose whether to pay back time via extending the current day's schedule, extending a future day's schedule, or reduce the length of an unpaid meal instead of using personal time off they have accrued.
 |DocVersion=V 1.0.1
 }}

@@ Line 4: / Line 4: @@
 |Offering=PureConnect
 |UCIntro=The Optimizer Use Case for PureConnect is not available. Please reference the [https://all.docs.genesys.com/UseCases/Current/PureEngage/EE10-D Genesys Employee Schedule Preferences (EE10-D) for PureEngage] product and use case as a Workforce Engagement Management option.
-|SMART_HybridAssumptions={{SMART HybridAssumptions
+|DocVersion=V 1.0.0
 }}