https://all.docs.genesys.com/index.php?action=history&feed=atom&title=UDM%2FCurrent%2FAdmin%2FGetStarted 2026-05-17T01:36:34Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=UDM/Current/Admin/GetStarted&diff=115915&oldid=prev 2022-02-10T11:49:54Z

<p>Published</p> <p><b>New page</b></p><div>{{Article<br /> |Standalone=No<br /> |DisplayName=User Data Management<br /> |TocName=User Data Management<br /> |Context=User Data Management (UDM) enables you to securely export and download your contact center data.<br /> |ComingSoon=No<br /> |Section={{Section<br /> |alignment=Vertical<br /> |structuredtext=User Data Management (UDM) enables you to securely export and download your contact center data.<br /> <br /> The exported data files are encrypted with your public encryption key and stored for 30 days, during which time you can download the files and decrypt them using your private encryption key.<br /> <br /> After 30 days, the data files are deleted.<br /> |Status=No<br /> }}{{Section<br /> |sectionHeading=Accessing UDM<br /> |alignment=Vertical<br /> |structuredtext=To log in to UDM, enter the '''Tenant''' name and your '''Username'''. You can also specify the tenant and user name in the &lt;tt&gt;tenant\username&lt;/tt&gt; format. <br /> <br /> If you want your details to be saved for the next time you log in, select '''Remember me'''.<br /> <br /> Click '''Next'''. <br /> <br /> Enter your '''password''' and click '''Sign in'''.<br /> <br /> {{NoteFormat|If you don't have the permissions required to access UDM, you'll be taken to an '''Access Denied''' page. If you feel this is in error, ask your administrator to check your permissions.}} <br /> <br /> ====Logging out====<br /> To log out, click your user name to open the drop-down and select '''Log Out'''.<br /> |Status=No<br /> }}<br /> }}</div>

Xavier