https://all.docs.genesys.com/index.php?action=history&feed=atom&title=UDM%2FCurrent%2FAdmin%2FAccessManagement 2026-05-03T21:14:47Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=UDM/Current/Admin/AccessManagement&diff=130578&oldid=prev 2022-11-01T08:01:47Z

<p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 08:01, November 1, 2022</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l10" >Line 10:</td> <td colspan="2" class="diff-lineno">Line 10:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|structuredtext=There are two roles available in UDM: '''UDM UCSX Exporter''' and '''iWD Administrator'''. Both these roles have access to export data. If users do not have any of these two roles, the '''Jobs''', '''History''', and '''Artifacts''' tabs are disabled and hidden. &#160;</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|structuredtext=There are two roles available in UDM: '''UDM UCSX Exporter''' and '''iWD Administrator'''. Both these roles have access to export data. If users do not have any of these two roles, the '''Jobs''', '''History''', and '''Artifacts''' tabs are disabled and hidden. &#160;</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>====Working with <del class="diffchange diffchange-inline">USC UCX </del>Exporter role====</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>====Working with <ins class="diffchange diffchange-inline">UCS UCSX </ins>Exporter role====</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Agents with the '''UDM UCSX Exporter''' role can create jobs to export UCSX data: Interactions or Contacts. For these agents, the '''History''' page and the '''Artifacts''' page will display only ''Interaction'' or ''Contact'' items that have ''UCSX'' as the source. They can export all interactions or a specific '''Entity Type'''.</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Agents with the '''UDM UCSX Exporter''' role can create jobs to export UCSX data: Interactions or Contacts. For these agents, the '''History''' page and the '''Artifacts''' page will display only ''Interaction'' or ''Contact'' items that have ''UCSX'' as the source. They can export all interactions or a specific '''Entity Type'''.</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> </table>

WikiSysop https://all.docs.genesys.com/index.php?title=UDM/Current/Admin/AccessManagement&diff=115917&oldid=prev 2022-02-10T11:49:55Z

<p>Published</p> <p><b>New page</b></p><div>{{Article<br /> |Standalone=No<br /> |DisplayName=Access Management<br /> |TocName=Access Management<br /> |Context=Learn about the roles required for exporting data using UDM.<br /> |ComingSoon=No<br /> |Section={{Section<br /> |sectionHeading=Configure Role-Based Access Control<br /> |alignment=Vertical<br /> |structuredtext=There are two roles available in UDM: '''UDM UCSX Exporter''' and '''iWD Administrator'''. Both these roles have access to export data. If users do not have any of these two roles, the '''Jobs''', '''History''', and '''Artifacts''' tabs are disabled and hidden. <br /> <br /> ====Working with USC UCX Exporter role====<br /> Agents with the '''UDM UCSX Exporter''' role can create jobs to export UCSX data: Interactions or Contacts. For these agents, the '''History''' page and the '''Artifacts''' page will display only ''Interaction'' or ''Contact'' items that have ''UCSX'' as the source. They can export all interactions or a specific '''Entity Type'''.<br /> <br /> ====Working with iWD Administrator role====<br /> Agents with the '''iWD Administrator''' role can create jobs to export iWD data: Events. For these agents, the '''History''' page and the '''Artifacts''' page will display only ''Events'' items that have ''iWD'' as the source. <br /> <br /> Agents with both roles can create jobs to export USCX or iWD data.<br /> &lt;br /&gt;<br /> |Status=No<br /> }}<br /> }}</div>

Xavier