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	<id>https://all.docs.genesys.com/index.php?action=history&amp;feed=atom&amp;title=UCS%2FCurrent%2FUCSPEGuide%2FUCSMetrics</id>
	<title>UCS/Current/UCSPEGuide/UCSMetrics - Revision history</title>
	<link rel="self" type="application/atom+xml" href="https://all.docs.genesys.com/index.php?action=history&amp;feed=atom&amp;title=UCS%2FCurrent%2FUCSPEGuide%2FUCSMetrics"/>
	<link rel="alternate" type="text/html" href="https://all.docs.genesys.com/index.php?title=UCS/Current/UCSPEGuide/UCSMetrics&amp;action=history"/>
	<updated>2026-05-03T16:15:51Z</updated>
	<subtitle>Revision history for this page on the wiki</subtitle>
	<generator>MediaWiki 1.31.1</generator>
	<entry>
		<id>https://all.docs.genesys.com/index.php?title=UCS/Current/UCSPEGuide/UCSMetrics&amp;diff=130472&amp;oldid=prev</id>
		<title>WikiSysop at 04:45, October 20, 2022</title>
		<link rel="alternate" type="text/html" href="https://all.docs.genesys.com/index.php?title=UCS/Current/UCSPEGuide/UCSMetrics&amp;diff=130472&amp;oldid=prev"/>
		<updated>2022-10-20T04:45:50Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;en&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;Revision as of 04:45, October 20, 2022&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l1&quot; &gt;Line 1:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 1:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;{{ArticlePEServiceMetrics&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;{{ArticlePEServiceMetrics&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;|IncludedServiceId=3fdcc389-c8a5-4c38-8ee7-d6ab8d1e5dd8&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot;&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|CRD=ServiceMonitor&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|CRD=ServiceMonitor&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Annotations=podAnnotations&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Annotations=podAnnotations&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l6&quot; &gt;Line 6:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 5:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Endpoint=ucsx.ucsx.svc.cluster.local:10052/metrics&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Endpoint=ucsx.ucsx.svc.cluster.local:10052/metrics&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|MetricsUpdateInterval=30 seconds&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|MetricsUpdateInterval=30 seconds&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt;&amp;#160;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;|MetricsDefined=Yes&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|PEMetric={{PEMetric&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|PEMetric={{PEMetric&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Metric=ucsx_performance&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Metric=ucsx_performance&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>WikiSysop</name></author>
		
	</entry>
	<entry>
		<id>https://all.docs.genesys.com/index.php?title=UCS/Current/UCSPEGuide/UCSMetrics&amp;diff=115024&amp;oldid=prev</id>
		<title>Xavier: Published</title>
		<link rel="alternate" type="text/html" href="https://all.docs.genesys.com/index.php?title=UCS/Current/UCSPEGuide/UCSMetrics&amp;diff=115024&amp;oldid=prev"/>
		<updated>2021-12-23T03:35:18Z</updated>

		<summary type="html">&lt;p&gt;Published&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;{{ArticlePEServiceMetrics&lt;br /&gt;
|IncludedServiceId=3fdcc389-c8a5-4c38-8ee7-d6ab8d1e5dd8&lt;br /&gt;
|CRD=ServiceMonitor&lt;br /&gt;
|Annotations=podAnnotations&lt;br /&gt;
|Port=10052&lt;br /&gt;
|Endpoint=ucsx.ucsx.svc.cluster.local:10052/metrics&lt;br /&gt;
|MetricsUpdateInterval=30 seconds&lt;br /&gt;
|PEMetric={{PEMetric&lt;br /&gt;
|Metric=ucsx_performance&lt;br /&gt;
|Type=Gauge&lt;br /&gt;
|Unit=Percentage&lt;br /&gt;
|Label=metric=&amp;quot;cpuUsage&amp;quot;&lt;br /&gt;
|MetricDescription=Basic metric, created with starting metrics service, cannot be disabled.&lt;br /&gt;
|SampleValue=1&lt;br /&gt;
|UsedFor=CPU Usage&lt;br /&gt;
}}{{PEMetric&lt;br /&gt;
|Metric=ucsx_memory&lt;br /&gt;
|Type=Gauge&lt;br /&gt;
|Unit=MB&lt;br /&gt;
|MetricDescription=Resident Set Size&lt;br /&gt;
|SampleValue=1024&lt;br /&gt;
}}{{PEMetric&lt;br /&gt;
|Metric=ucsx_http_request_duration_count&lt;br /&gt;
|Type=Histogram&lt;br /&gt;
|Unit=Integer&lt;br /&gt;
|MetricDescription=Total number of all HTTP requests&lt;br /&gt;
|SampleValue=100&lt;br /&gt;
}}{{PEMetric&lt;br /&gt;
|Metric=ucsx_http_request_duration_sum&lt;br /&gt;
|Type=Histogram&lt;br /&gt;
|Unit=Milliseconds&lt;br /&gt;
|MetricDescription=Total duration of all HTTP requests&lt;br /&gt;
|SampleValue=500&lt;br /&gt;
}}{{PEMetric&lt;br /&gt;
|Metric=ucsx_elastic_search_count&lt;br /&gt;
|Type=Histogram&lt;br /&gt;
|Unit=Integer&lt;br /&gt;
|MetricDescription=Total number of all ElasticSearch requests&lt;br /&gt;
|SampleValue=100&lt;br /&gt;
}}{{PEMetric&lt;br /&gt;
|Metric=ucsx_elastic_search_sum&lt;br /&gt;
|Type=Histogram&lt;br /&gt;
|Unit=Milliseconds&lt;br /&gt;
|MetricDescription=Total duration of all ElasticSearch requests&lt;br /&gt;
|SampleValue=500&lt;br /&gt;
}}{{PEMetric&lt;br /&gt;
|Metric=ucsx_tenantdb_health_status&lt;br /&gt;
|Type=Gauge&lt;br /&gt;
|Unit=Integer&lt;br /&gt;
|MetricDescription=Tenant DB status&lt;br /&gt;
|SampleValue=1&lt;br /&gt;
}}{{PEMetric&lt;br /&gt;
|Metric=ucsx_elasticsearch_health_status&lt;br /&gt;
|Type=Gauge&lt;br /&gt;
|Unit=Integer&lt;br /&gt;
|MetricDescription=ElasticSearch status&lt;br /&gt;
|SampleValue=1&lt;br /&gt;
}}{{PEMetric&lt;br /&gt;
|Metric=ucsx_masterdb_health_status&lt;br /&gt;
|Type=Gauge&lt;br /&gt;
|Unit=Integer&lt;br /&gt;
|MetricDescription=Master DB status&lt;br /&gt;
|SampleValue=1&lt;br /&gt;
}}{{PEMetric&lt;br /&gt;
|Metric=ucsx_overload_protection_count&lt;br /&gt;
|Type=Counter&lt;br /&gt;
|Unit=Integer&lt;br /&gt;
|MetricDescription=Count of the overload protection events&lt;br /&gt;
|SampleValue=0&lt;br /&gt;
}}&lt;br /&gt;
|AlertsDefined=Yes&lt;br /&gt;
|PEAlert={{PEAlert&lt;br /&gt;
|Alert=ucsx_instance_high_cpu_utilization&lt;br /&gt;
|Severity=warning&lt;br /&gt;
|AlertDescription=Triggered when average CPU usage is more than 80%&lt;br /&gt;
|BasedOn=ucsx_performance&lt;br /&gt;
|Threshold=5 minutes&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=ucsx_instance_high_memory_usage&lt;br /&gt;
|Severity=warning&lt;br /&gt;
|AlertDescription=Triggered when average CPU usage is more than 800 Mb&lt;br /&gt;
|BasedOn=ucsx_memory&lt;br /&gt;
|Threshold=5 minutes&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=ucsx_instance_high_http_request_rate&lt;br /&gt;
|Severity=warning&lt;br /&gt;
|AlertDescription=Triggered when request rate is more than 120 requests per seconds on one UCS-X instance&lt;br /&gt;
|BasedOn=ucsx_http_request_duration_count&lt;br /&gt;
|Threshold=30 minutes&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=ucsx_instance_slow_http_response&lt;br /&gt;
|Severity=critical&lt;br /&gt;
|AlertDescription=Triggered when average http response time &amp;gt; 500 ms&lt;br /&gt;
|BasedOn=ucsx_http_request_duration_sum, ucsx_http_request_duration_count&lt;br /&gt;
|Threshold=5 minutes&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=ucsx_elasticsearch_slow_processing_time&lt;br /&gt;
|Severity=critical&lt;br /&gt;
|AlertDescription=Triggered when Elasticsearch internal processing time &amp;gt; 500 ms&lt;br /&gt;
|BasedOn=ucsx_elastic_search_sum,  ucsx_elastic_search_count&lt;br /&gt;
|Threshold=5 minutes&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=ucsx_tenantdb_health_status&lt;br /&gt;
|Severity=critical&lt;br /&gt;
|AlertDescription=Triggered when there is no connection to tenant DB&lt;br /&gt;
|BasedOn=ucsx_tenantdb_health_status&lt;br /&gt;
|Threshold=2 minutes&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=ucsx_elasticsearch_health_status&lt;br /&gt;
|Severity=critical&lt;br /&gt;
|AlertDescription=Triggered when there is no connection to ElasticSearch&lt;br /&gt;
|BasedOn=ucsx_elasticsearch_health_status&lt;br /&gt;
|Threshold=2 minutes&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=ucsx_masterdb_health_status&lt;br /&gt;
|Severity=warning&lt;br /&gt;
|AlertDescription=Triggered when there is no connection to master DB&lt;br /&gt;
|BasedOn=ucsx_masterdb_health_status&lt;br /&gt;
|Threshold=2 minutes&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=ucsx_instance_overloaded&lt;br /&gt;
|Severity=warning&lt;br /&gt;
|AlertDescription=Triggered when overload protection rate is more than 0&lt;br /&gt;
|BasedOn=ucsx_overload_protection_count&lt;br /&gt;
|Threshold=5 minutes&lt;br /&gt;
}}&lt;br /&gt;
}}&lt;/div&gt;</summary>
		<author><name>Xavier</name></author>
		
	</entry>
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