System/Security certificates support - Revision history

WikiSysop at 15:45, January 6, 2023

2023-01-06T15:45:40Z

WikiSysop at 15:45, April 29, 2022

2022-04-29T15:45:43Z

WikiSysop at 12:15, April 29, 2022

2022-04-29T12:15:42Z

WikiSysop: Created page with "{{Article |Standalone=Yes |DisplayName=Supported security standards |TocName=Supported security standards |Context=Provides information on various industry standard security p..."

2022-04-29T11:45:34Z

Created page with "{{Article |Standalone=Yes |DisplayName=Supported security standards |TocName=Supported security standards |Context=Provides information on various industry standard security p..."

New page

{{Article
|Standalone=Yes
|DisplayName=Supported security standards
|TocName=Supported security standards
|Context=Provides information on various industry standard security practices and operational controls.
|ComingSoon=No
|Section={{Section
|alignment=Vertical
|structuredtext=Genesys Multicloud CX supports various industry standard security practices and operational controls. It is certified to meet the requirements of several industry-specific standards listed below.
|Status=No
}}{{Section
|sectionHeading=Industry-specific standards
|alignment=Vertical
|structuredtext=<br />
{{{!}} class="wikitable" border="0" cellspacing="0" cellpadding="0" title="" summary=""
{{!}} width="266" valign="top"{{!}}'''Industry Standards / Certifications'''
{{!}}'''Applicable'''
{{!}} width="188" valign="top"{{!}}'''Multicloud CX Support'''
{{!}} width="364" valign="top"{{!}}'''Description'''
{{!}}-
{{!}} width="264" valign="top"{{!}}PCI DSS
{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
{{!}} width="186" valign="top"{{!}}Yes
{{!}} width="368" valign="top"{{!}}[https://www.pcisecuritystandards.org/pci_security/maintaining_payment_security Payment Card Industry Data Security Standards]
{{!}}-
{{!}} width="264" valign="top"{{!}}SOC2 Type II
{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
{{!}} width="186" valign="top"{{!}}Yes
{{!}} width="368" valign="top"{{!}}[https://www.aicpa.org/interestareas/frc/assuranceadvisoryservices/serviceorganization-smanagement.html Service Organization Controls and related reports]
{{!}}-
{{!}} width="264" valign="top"{{!}}ISO 27001
{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
{{!}} width="186" valign="top"{{!}}Yes
{{!}} width="368" valign="top"{{!}}[https://www.iso.org/home.html Information security management systems]
{{!}}-
{{!}} width="264" valign="top"{{!}}ISO 27018
{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
{{!}} width="186" valign="top"{{!}}Yes
{{!}} width="368" valign="top"{{!}}[https://www.iso.org/standard/73906.html Information security management systems]
{{!}}-
{{!}} width="264" valign="top"{{!}}HITRUST
{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
{{!}} width="186" valign="top"{{!}}Yes
{{!}} width="368" valign="top"{{!}}[https://hitrustalliance.net/ Health Information Trusted Alliance]
{{!}}-
{{!}} width="264" valign="top"{{!}}Cyber Essentials (UK)
{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
{{!}} width="186" valign="top"{{!}}Yes
{{!}} width="368" valign="top"{{!}}[https://www.ncsc.gov.uk/cyberessentials/overview Cyber Essentials]
{{!}}-
{{!}} width="264" valign="top"{{!}}GDPR
{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
{{!}} width="186" valign="top"{{!}}Yes
{{!}} width="368" valign="top"{{!}}[https://gdpr.eu/ General Data Protection Regulation]
{{!}}-
{{!}} width="264" valign="top"{{!}}CCPA
{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
{{!}} width="186" valign="top"{{!}}Yes
{{!}} width="368" valign="top"{{!}}[https://oag.ca.gov/privacy/ccpa California Consumer Privacy Act]
{{!}}-
{{!}} width="264" valign="top"{{!}}FedRAMP (MGEP)
{{!}}FedRAMP (MGEP) is a separate offering.
{{!}} width="186" valign="top"{{!}}Yes
{{!}} width="368" valign="top"{{!}}[https://www.fedramp.gov/ Securing Cloud Service for the Federal Government]
<br />
{{!}}}<br />
|Status=No
}}{{Section
|sectionHeading=Related articles
|alignment=Vertical
|structuredtext='''Privacy'''

* [[Draft:System/General Data Protection Regulation|General Data Protection Regulation (GDPR)]]
* [[Draft:System/Genesys Multicloud CX support for GDPR|Genesys Multicloud CX support for GDPR]]

'''Security'''

* [[Draft:PrivateEdition/Current/PEGuide/SecurityOverview|Security overview]]
|Status=No
}}
|urlname=Security_certificates_support
|product=Draft:System
}}

@@ Line 64: / Line 64: @@
 {{!}} width="368" valign="top"{{!}}[https://www.fedramp.gov/ Securing Cloud Service for  the Federal Government]
 <br />
-{{!}}}<br />
+{{!}}}<br />''For additional information, see our [https://cloudsecurityalliance.org/star/registry/genesys-cloud-services/services/genesys-multicloud-cx/ CSA Consensus Assessments Initiative Questionnaire].''
 |Status=No
 }}{{Section

@@ Line 71: / Line 71: @@
 |structuredtext='''Privacy'''
-* [[Draft:System/General Data Protection Regulation|General Data Protection Regulation (GDPR)]]
+*{{Link-Standalone|topic=System/General_Data_Protection_Regulation|display text=General Data Protection Regulation (GDPR)}}
-* [[Draft:System/Genesys Multicloud CX support for GDPR|Genesys Multicloud CX support for GDPR]]
+*{{Link-Standalone|topic=System/Genesys_Multicloud_CX_support_for_GDPR|display text=Genesys Multicloud CX support for GDPR}}
 '''Security'''
-* [[Draft:PrivateEdition/Current/PEGuide/SecurityOverview|Security overview]]
+*{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=PEGuide|topic=SecurityOverview|display text=Security overview}}
 |Status=No
 }}

@@ Line 20: / Line 20: @@
 {{!}}-
 {{!}} width="264" valign="top"{{!}}PCI DSS
-{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
+{{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]]
 {{!}} width="186" valign="top"{{!}}Yes
 {{!}} width="368" valign="top"{{!}}[https://www.pcisecuritystandards.org/pci_security/maintaining_payment_security Payment  Card Industry Data Security Standards]
 {{!}}-
 {{!}} width="264" valign="top"{{!}}SOC2 Type II
-{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
+{{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]]
 {{!}} width="186" valign="top"{{!}}Yes
 {{!}} width="368" valign="top"{{!}}[https://www.aicpa.org/interestareas/frc/assuranceadvisoryservices/serviceorganization-smanagement.html Service  Organization Controls and related reports]
 {{!}}-
 {{!}} width="264" valign="top"{{!}}ISO 27001
-{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
+{{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]]
 {{!}} width="186" valign="top"{{!}}Yes
 {{!}} width="368" valign="top"{{!}}[https://www.iso.org/home.html Information security  management systems]
 {{!}}-
 {{!}} width="264" valign="top"{{!}}ISO 27018
-{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
+{{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]]
 {{!}} width="186" valign="top"{{!}}Yes
 {{!}} width="368" valign="top"{{!}}[https://www.iso.org/standard/73906.html Information  security management systems]
 {{!}}-
 {{!}} width="264" valign="top"{{!}}HITRUST
-{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
+{{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]]
 {{!}} width="186" valign="top"{{!}}Yes
 {{!}} width="368" valign="top"{{!}}[https://hitrustalliance.net/ Health Information  Trusted Alliance]
 {{!}}-
 {{!}} width="264" valign="top"{{!}}Cyber Essentials (UK)
-{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
+{{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]]
 {{!}} width="186" valign="top"{{!}}Yes
 {{!}} width="368" valign="top"{{!}}[https://www.ncsc.gov.uk/cyberessentials/overview Cyber  Essentials]
 {{!}}-
 {{!}} width="264" valign="top"{{!}}GDPR
-{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
+{{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]]
 {{!}} width="186" valign="top"{{!}}Yes
 {{!}} width="368" valign="top"{{!}}[https://gdpr.eu/ General Data Protection Regulation]
 {{!}}-
 {{!}} width="264" valign="top"{{!}}CCPA
-{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
+{{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]]
 {{!}} width="186" valign="top"{{!}}Yes
 {{!}} width="368" valign="top"{{!}}[https://oag.ca.gov/privacy/ccpa California Consumer  Privacy Act]