System/AllContent - Revision history

Bgrenon: Published

2022-03-25T12:14:30Z

Published

Bgrenon: Published

2022-01-24T18:09:28Z

Published

Ed.jamer@genesys.com: Text replacement - "Genesys Engage" to "Genesys Multicloud CX"

2021-11-09T22:13:06Z

Text replacement - "Genesys Engage" to "Genesys Multicloud CX"

Ed.jamer@genesys.com: Text replacement - "Gxxx Exxx on-premises" to "Genesys Engage on-premises"

2021-11-09T21:17:12Z

Text replacement - "Gxxx Exxx on-premises" to "Genesys Engage on-premises"

Ed.jamer@genesys.com: Text replacement - "Genesys Engage" to "Genesys Multicloud CX"

2021-11-09T21:13:49Z

Text replacement - "Genesys Engage" to "Genesys Multicloud CX"

Ed.jamer@genesys.com: Text replacement - "Genesys Engage [oO]n-[pP]remises" to "Gxxx Exxx on-premises"

2021-11-09T21:06:32Z

Text replacement - "Genesys Engage [oO]n-[pP]remises" to "Gxxx Exxx on-premises"

Ed.jamer@genesys.com: Text replacement - "Genesys Engage [cC]loud" to "Genesys Multicloud CX"

2021-11-09T20:28:29Z

Text replacement - "Genesys Engage [cC]loud" to "Genesys Multicloud CX"

Barry.grenon@genesys.com: Published

2021-04-30T12:50:30Z

Published

Barry.grenon@genesys.com: Published

2021-04-30T12:49:51Z

Published

Barry.grenon@genesys.com: Published

2021-04-09T01:44:45Z

Published

@@ Line 54: / Line 54: @@
 |fields=CONCAT('[[',MintyDocsProduct._pageName,'|',MintyDocsProduct.displayname,']]')=Workspace,definition=About
 |named args=yes
-|where=MintyDocsProduct._pageNamespace="0" AND (ContentAreaSection.DisplayName="Genesys Multicloud CX" OR ContentAreaSection.DisplayName="Shared") AND PEC_User_Role_MasterList.Role IS NULL AND Type="Feature"
+|where=MintyDocsProduct._pageNamespace="0" AND (ContentAreaSection.DisplayName="Genesys Multicloud CX" OR ContentAreaSection.DisplayName="Shared") AND PEC_User_Role_MasterList.Role IS NULL AND Type="Feature" AND workspace_id!="GAM"
 |group by=MintyDocsProduct.workspace_id
 |template=SiteMapPrint
@@ Line 70: / Line 70: @@
 |fields=CONCAT('[[',MintyDocsProduct._pageName,'|',MintyDocsProduct.displayname,']]')=Workspace,definition=About
 |named args=yes
-|where=MintyDocsProduct._pageNamespace="0" AND (ContentAreaSection.DisplayName="Genesys Multicloud CX" OR ContentAreaSection.DisplayName="Shared") AND PEC_User_Role_MasterList.Role IS NULL AND Type IS NULL
+|where=MintyDocsProduct._pageNamespace="0" AND (ContentAreaSection.DisplayName="Genesys Multicloud CX" OR ContentAreaSection.DisplayName="Shared") AND PEC_User_Role_MasterList.Role IS NULL AND Type IS NULL AND workspace_id!="GAM"
 |group by=MintyDocsProduct.workspace_id
 |template=SiteMapPrint

@@ Line 17: / Line 17: @@
 |fields=CONCAT('[[',MintyDocsProduct._pageName,'|',MintyDocsProduct.displayname,']]')=Workspace,definition=About,Icon_Image=Image
 |named args=yes
-|where=MintyDocsProduct._pageNamespace="0" AND ContentAreaSection.DisplayName="Multicloud" AND (PEC_User_Role_MasterList.Role="Agent" OR PEC_User_Role_MasterList.Role="Supervisor" OR PEC_User_Role_MasterList.Role="Administrator" OR PEC_User_Role_MasterList.Role="Developer" )
+|where=MintyDocsProduct._pageNamespace="0" AND ContentAreaSection.DisplayName="Genesys Multicloud CX" AND (PEC_User_Role_MasterList.Role="Agent" OR PEC_User_Role_MasterList.Role="Supervisor" OR PEC_User_Role_MasterList.Role="Administrator" OR PEC_User_Role_MasterList.Role="Developer" )
 |template=SiteMapRolePrint
 |format=template
@@ Line 24: / Line 24: @@
 <!-- Removing on-premises use cases from this page
-==Genesys Multicloud CX on-premises use cases==
+==Genesys Engage on-premises use cases==
 ----
 {{#cargo_query:
@@ Line 43: / Line 43: @@
 tables=Article
 |fields=CONCAT('[[',_pageName,'|',DisplayName,']]')=Solution Article,Context=Description
-|where=Product="Solutions" AND _pageNamespace="0" AND Platform="GenesysEngage"
+|where=Product="Solutions" AND _pageNamespace="0" AND Platform="Genesys Multicloud CX"
 }}
 -->
@@ Line 54: / Line 54: @@
 |fields=CONCAT('[[',MintyDocsProduct._pageName,'|',MintyDocsProduct.displayname,']]')=Workspace,definition=About
 |named args=yes
-|where=MintyDocsProduct._pageNamespace="0" AND (ContentAreaSection.DisplayName="Multicloud" OR ContentAreaSection.DisplayName="Shared") AND PEC_User_Role_MasterList.Role IS NULL AND Type="Feature"
+|where=MintyDocsProduct._pageNamespace="0" AND (ContentAreaSection.DisplayName="Genesys Multicloud CX" OR ContentAreaSection.DisplayName="Shared") AND PEC_User_Role_MasterList.Role IS NULL AND Type="Feature"
 |group by=MintyDocsProduct.workspace_id
 |template=SiteMapPrint
@@ Line 70: / Line 70: @@
 |fields=CONCAT('[[',MintyDocsProduct._pageName,'|',MintyDocsProduct.displayname,']]')=Workspace,definition=About
 |named args=yes
-|where=MintyDocsProduct._pageNamespace="0" AND (ContentAreaSection.DisplayName="Multicloud" OR ContentAreaSection.DisplayName="Shared") AND PEC_User_Role_MasterList.Role IS NULL AND Type IS NULL
+|where=MintyDocsProduct._pageNamespace="0" AND (ContentAreaSection.DisplayName="Genesys Multicloud CX" OR ContentAreaSection.DisplayName="Shared") AND PEC_User_Role_MasterList.Role IS NULL AND Type IS NULL
 |group by=MintyDocsProduct.workspace_id
 |template=SiteMapPrint

@@ Line 24: / Line 24: @@
 <!-- Removing on-premises use cases from this page
-==Genesys Engage on-premises use cases==
+==Genesys Multicloud CX on-premises use cases==
 ----
 {{#cargo_query:

@@ Line 24: / Line 24: @@
 <!-- Removing on-premises use cases from this page
-==Gxxx Exxx on-premises use cases==
+==Genesys Engage on-premises use cases==
 ----
 {{#cargo_query:

@@ Line 3: / Line 3: @@
 |Standalone=Yes
 |DisplayName=All content - Genesys Multicloud CX and cloud private edition
-|TocName=Genesys Engage Workspaces
+|TocName=Genesys Multicloud CX Workspaces
 |Context=Find the content you need for Genesys Multicloud CX and cloud private edition. (On-premises users, find content [https://docs.genesys.com here].)
@@ Line 31: / Line 31: @@
 |fields=CONCAT('[[',SMART_UseCase._pageName,'|',SMART_Meta.Title,' (',SMART_Meta.ID,')]]')=Workspace,Subtitle=About
 |named args=yes
-|where=Offering="Genesys Engage" AND MintyDocsVersion="Current"|format=dynamic table
+|where=Offering="Genesys Multicloud CX" AND MintyDocsVersion="Current"|format=dynamic table
 |format=dynamic table
 |rows per page=100

@@ Line 2: / Line 2: @@
 |PageType=
 |Standalone=Yes
-|DisplayName=All content - Genesys Engage cloud and cloud private edition
+|DisplayName=All content - Genesys Multicloud CX and cloud private edition
 |TocName=Genesys Engage Workspaces
-|Context=Find the content you need for Genesys Engage cloud and cloud private edition. (On-premises users, find content [https://docs.genesys.com here].)
+|Context=Find the content you need for Genesys Multicloud CX and cloud private edition. (On-premises users, find content [https://docs.genesys.com here].)
-<span style="font-weight:600;">On this page:</span><ul class="related-links">[[#Roles|User Roles]]<li>[[#Features|Features]]</li><li>[[#Apps|Applications & Services]]</li><li>[[#UseCases|Genesys Engage cloud use cases]]</li></ul>
+<span style="font-weight:600;">On this page:</span><ul class="related-links">[[#Roles|User Roles]]<li>[[#Features|Features]]</li><li>[[#Apps|Applications & Services]]</li><li>[[#UseCases|Genesys Multicloud CX use cases]]</li></ul>
 }}
@@ Line 78: / Line 78: @@
 }}
 {{AnchorDiv|UseCases}}
-==Genesys Engage cloud use cases==
+==Genesys Multicloud CX use cases==
 ----
 {{#cargo_query: