SharedContent - Revision history

Ed.jamer@genesys.com: Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

2021-11-09T21:28:32Z

Text replacement - "Genesys Cloud" to "Genesys Cloud CX"

Ed.jamer@genesys.com: Text replacement - "Genesys Engage" to "Genesys Multicloud CX"

2021-11-09T21:12:47Z

Text replacement - "Genesys Engage" to "Genesys Multicloud CX"

Ed.jamer@genesys.com: Text replacement - "|Altocloud" to "|Predictive Engagement"

2020-11-17T15:04:06Z

Text replacement - "|Altocloud" to "|Predictive Engagement"

Ed.jamer@genesys.com: Text replacement - "Heading=Altocloud" to "Heading=Predictive Engagement"

2020-11-17T14:51:40Z

Text replacement - "Heading=Altocloud" to "Heading=Predictive Engagement"

WikiSysop: Text replacement - "PureCloud" to "Genesys Cloud"

2020-07-15T12:05:28Z

Text replacement - "PureCloud" to "Genesys Cloud"

WikiSysop: Text replacement - "PureEngage" to "Genesys Engage"

2020-07-15T12:04:05Z

Text replacement - "PureEngage" to "Genesys Engage"

WikiSysop: Text replacement - "Genesys PureCloud" to "PureCloud"

2020-07-15T11:17:36Z

Text replacement - "Genesys PureCloud" to "PureCloud"

Bgrenon: Created page with "{{ContentAreaLandingPage |ContentArea=Shared |Description=Find information for Genesys products, features, and functionality that span the platforms. |Video= }} {{ContentAreaL..."

2020-06-04T20:25:06Z

Created page with "{{ContentAreaLandingPage |ContentArea=Shared |Description=Find information for Genesys products, features, and functionality that span the platforms. |Video= }} {{ContentAreaL..."

New page

{{ContentAreaLandingPage
|ContentArea=Shared
|Description=Find information for Genesys products, features, and functionality that span the platforms.
|Video=
}}
{{ContentAreaLandingPageSection
|Heading=Altocloud
|Type=Administrator
|Description=Find information about setting up and using [[ATC|Altocloud]], the real-time journey analytics platform available with the PureCloud, PureConnect, and PureEngage platforms.
|Links=
|Status=No
}}
{{ContentAreaLandingPageSection
|Heading=Genesys Data Layer
|Type=Developer
|Description=Find information about [[GDL|Genesys Data Layer]] (GDL), an infrastructure component for building data pipelines to transfer data among applications.
|Links=
|Status=No
}}
{{ContentAreaLandingPageSection
|Heading=Genesys Dialog Engine
|Type=Administrator
|Description=[[GDE|Genesys Dialog Engine]] allows you to create chat bots for your products through a natural language understanding (NLU) engine that can understand and process information provided as input.
|Links=
|Status=No
}}
{{ContentAreaLandingPageSection
|Heading=Provisioning PureEngage Hybrid Integrations
|Type=Administrator
|Description=Learn the essential provisioning steps to enable a hybrid integration between PureEngage On-Prem deployments and Genesys PureCloud services.
|Links=*[[PEC-Hybrid/Current/Admin/About|Provisioning PureEngage Hybrid Integrations]]
|Status=No
}}
{{ContentAreaLandingPageSection
|Heading=Widgets
|Type=Developer
|Description=Find information about configuring and using [https://all.docs.genesys.com/WID Widgets], a set of APIs that provides specific types of user interface elements, enabling you to enhance your website with chat or your own customized contact center functionality.
|Links=
|Status=No
}}

@@ Line 7: / Line 7: @@
 |Heading=Predictive Engagement
 |Type=Administrator
-|Description=Find information about setting up and using [[ATC|Predictive Engagement]], the real-time journey analytics platform available with the Genesys Cloud, PureConnect, and Genesys Multicloud CX platforms.
+|Description=Find information about setting up and using [[ATC|Predictive Engagement]], the real-time journey analytics platform available with the Genesys Cloud CX, PureConnect, and Genesys Multicloud CX platforms.
 |Links=
 |Status=No
@@ Line 28: / Line 28: @@
 |Heading=Provisioning Genesys Multicloud CX Hybrid Integrations
 |Type=Administrator
-|Description=Learn the essential provisioning steps to enable a hybrid integration between Genesys Multicloud CX On-Prem deployments and Genesys Cloud services.
+|Description=Learn the essential provisioning steps to enable a hybrid integration between Genesys Multicloud CX On-Prem deployments and Genesys Cloud CX services.
 |Links=*[[PEC-Hybrid/Current/Admin/About|Provisioning Genesys Multicloud CX Hybrid Integrations]]
 |Status=No

@@ Line 7: / Line 7: @@
 |Heading=Predictive Engagement
 |Type=Administrator
-|Description=Find information about setting up and using [[ATC|Predictive Engagement]], the real-time journey analytics platform available with the Genesys Cloud, PureConnect, and Genesys Engage platforms.
+|Description=Find information about setting up and using [[ATC|Predictive Engagement]], the real-time journey analytics platform available with the Genesys Cloud, PureConnect, and Genesys Multicloud CX platforms.
 |Links=
 |Status=No
@@ Line 26: / Line 26: @@
 }}
 {{ContentAreaLandingPageSection
-|Heading=Provisioning Genesys Engage Hybrid Integrations
+|Heading=Provisioning Genesys Multicloud CX Hybrid Integrations
 |Type=Administrator
-|Description=Learn the essential provisioning steps to enable a hybrid integration between Genesys Engage On-Prem deployments and Genesys Cloud services.
+|Description=Learn the essential provisioning steps to enable a hybrid integration between Genesys Multicloud CX On-Prem deployments and Genesys Cloud services.
-|Links=*[[PEC-Hybrid/Current/Admin/About|Provisioning Genesys Engage Hybrid Integrations]]
+|Links=*[[PEC-Hybrid/Current/Admin/About|Provisioning Genesys Multicloud CX Hybrid Integrations]]
 |Status=No
 }}

@@ Line 7: / Line 7: @@
 |Heading=Predictive Engagement
 |Type=Administrator
-|Description=Find information about setting up and using [[ATC|Altocloud]], the real-time journey analytics platform available with the Genesys Cloud, PureConnect, and Genesys Engage platforms.
+|Description=Find information about setting up and using [[ATC|Predictive Engagement]], the real-time journey analytics platform available with the Genesys Cloud, PureConnect, and Genesys Engage platforms.
 |Links=
 |Status=No

@@ Line 7: / Line 7: @@
 |Heading=Altocloud
 |Type=Administrator
-|Description=Find information about setting up and using [[ATC|Altocloud]], the real-time journey analytics platform available with the PureCloud, PureConnect, and Genesys Engage platforms.
+|Description=Find information about setting up and using [[ATC|Altocloud]], the real-time journey analytics platform available with the Genesys Cloud, PureConnect, and Genesys Engage platforms.
 |Links=
 |Status=No
@@ Line 28: / Line 28: @@
 |Heading=Provisioning Genesys Engage Hybrid Integrations
 |Type=Administrator
-|Description=Learn the essential provisioning steps to enable a hybrid integration between Genesys Engage On-Prem deployments and PureCloud services.
+|Description=Learn the essential provisioning steps to enable a hybrid integration between Genesys Engage On-Prem deployments and Genesys Cloud services.
 |Links=*[[PEC-Hybrid/Current/Admin/About|Provisioning Genesys Engage Hybrid Integrations]]
 |Status=No

@@ Line 28: / Line 28: @@
 |Heading=Provisioning PureEngage Hybrid Integrations
 |Type=Administrator
-|Description=Learn the essential provisioning steps to enable a hybrid integration between PureEngage On-Prem deployments and Genesys PureCloud services.
+|Description=Learn the essential provisioning steps to enable a hybrid integration between PureEngage On-Prem deployments and PureCloud services.
 |Links=*[[PEC-Hybrid/Current/Admin/About|Provisioning PureEngage Hybrid Integrations]]
 |Status=No