https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FWorkspaceAPI%2F9.0.000.05 2026-04-13T02:26:47Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=RN/WorkspaceAPI/9.0.000.05&diff=131625&oldid=prev 2023-03-30T15:01:52Z

<p>Created page with &quot;{{ComponentRN |ComponentId=13b5c81e-dc02-4009-adb4-a37244623672 |JQL=labels = gws-release-feb23 and labels = GWSRN |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439...&quot;</p> <p><b>New page</b></p><div>{{ComponentRN<br /> |ComponentId=13b5c81e-dc02-4009-adb4-a37244623672<br /> |JQL=labels = gws-release-feb23 and labels = GWSRN<br /> |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1<br /> |ReleaseDate=2023-02-28<br /> |Highlight=Resolved issues.<br /> }}<br /> {{Issue<br /> |TicketNumber=GAPI-36932<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |LocalContent=The Workspace API now reacts appropriately to an internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.<br /> }}<br /> {{Issue<br /> |TicketNumber=GAPI-36618<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=[Workspace API][Azure][AWS]Properly synchronizes interaction owner history in certain corner cases, which in turn enables Agent Desktop or other clients to populate “Processed By” field.<br /> |LocalContent=The Workspace API now correctly synchronizes the interaction owner history in specific scenarios, which enables Agent Workspace or other clients to populate the '''Processed By''' field.<br /> }}<br /> {{Issue<br /> |TicketNumber=GAPI-36085<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=[Workspace API][Azure][AWS]Returns the default number of the default place for an agent, allowing clients to implement functionality like “transfer to voicemail” when the agent is not logged in.<br /> |LocalContent=The Workspace API now returns the '''Default Number''' of the '''Default Place''' for an agent, allowing clients to implement certain functionalities such as '''transfer to voicemail''' when the agent is not logged in.<br /> }}</div>

WikiSysop