https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FWorkforceManagement%2F8.5.219.62 2026-04-21T03:39:53Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=RN/WorkforceManagement/8.5.219.62&diff=130915&oldid=prev 2022-12-23T10:00:37Z

<p>Created page with &quot;{{ComponentRN |ComponentId=bdc82b52-150e-4825-9a98-3c45bca3c72d |JQL=key = WFM-36601 or key = WFM-36600 or key = WFM-36607 or key = WFM-36570 |DeploymentTypeId=ec194bf2-b79a-4...&quot;</p> <p><b>New page</b></p><div>{{ComponentRN<br /> |ComponentId=bdc82b52-150e-4825-9a98-3c45bca3c72d<br /> |JQL=key = WFM-36601 or key = WFM-36600 or key = WFM-36607 or key = WFM-36570<br /> |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1<br /> |ReleaseDate=2022-12-22<br /> |Highlight=Enhancements to the '''Add Time Off''' wizard in the '''Time Off''' module for agents.<br /> }}<br /> {{Issue<br /> |TicketNumber=WFM-36600, WFM-36601, WFM-36607<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |Content=In *Time Off* module for Agent*,* the *Add Time Off* wizard has been updated to reduce the number of API calls required to display the actual wait-list information and time-off limits for selected dates, making the wizard more efficient.<br /> |LocalContent=The '''Add Time Off''' wizard in the '''Time Off''' module for agents is enhanced as follows to increase efficiency and ensure that the WFM Server is not unnecessarily loaded.<br /> <br /> *The '''Time off''' parameter is no longer set by default. Only after the agent selects the desired dates and the desired time off type, they will be shown wait-list details and time-off limits for the selected dates.<br /> *The number of API calls required to display the actual wait-list information and time-off limits for selected dates is now reduced.<br /> }}<br /> {{Issue<br /> |TicketNumber=WFM-36570<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=WFM Web has been updated to show the history in the Master Schedule module without errors. Previously, the Schedule Restore dialog didn’t show schedules correctly if Full Day Time Off was created above a full day item.<br /> |LocalContent=The '''Master Schedule''' module now displays the history without any errors. Previously, the '''Schedule Restore''' dialog did not show schedules correctly if the '''Full Day Time Off''' was created above a full day item.<br /> }}</div>

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