RN/WorkforceManagement/8.5.219.58 - Revision history

WikiSysop at 09:00, December 21, 2022

2022-12-21T09:00:43Z

WikiSysop at 04:15, December 9, 2022

2022-12-09T04:15:41Z

WikiSysop at 13:45, December 8, 2022

2022-12-08T13:45:45Z

WikiSysop: Created page with "{{ComponentRN |ComponentId=bdc82b52-150e-4825-9a98-3c45bca3c72d |JQL=labels = "wfmUPDDec22" |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-166..."

2022-12-08T12:00:44Z

Created page with "{{ComponentRN |ComponentId=bdc82b52-150e-4825-9a98-3c45bca3c72d |JQL=labels = "wfmUPDDec22" |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-166..."

New page

{{ComponentRN
|ComponentId=bdc82b52-150e-4825-9a98-3c45bca3c72d
|JQL=labels = "wfmUPDDec22"
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
|ReleaseDate=2022-12-08
|Highlight='''Intra-day Schedule Rebuild Wizard''' improvements and resolved issues.
}}
{{Issue
|TicketNumber=WFM-32999
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=[Approved Text]: Intra-day Schedule Rebuild Wizard now allows the user to select multiple days (within 2 weeks date range) and rebuild schedules for the selected date(s) instead of rebuilding schedules for only one day. As part of this feature, the following changes are made:* The *Date selector* now displays 3 calendars for a wide range of date selection.* The *Start from* field now applies the starting time to all the date(s) selected in the schedule.*Note:* This feature is available in WFM Builder version 8.5.219.07 and later.
|LocalContent='''Intra-day Schedule Rebuild Wizard''' now allows the user to select multiple days (within 2 weeks date range) and rebuild schedules for the selected date(s) instead of rebuilding schedules for only one day. As part of this feature, the following changes are made:

*The '''Date selector''' now displays 3 calendars for a wide range of date selection.
*The '''Start from''' field now applies the starting time to all the date(s) selected in the schedule.

{{NoteFormat|This feature requires the deployment of the following WFM component(s):
* WFM Builder 8.5.219.07 (or later)|}}
|SupportingDocumentation={{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Supervisor|topic=SchdRBWzdInrDy|display text=Intra-Day Schedule Rebuild Wizard}}
}}
{{Issue
|TicketNumber=WFM-36513
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=[IX text]: The process of saving agent schedules is now improved. Previously, an error occurred occasionally while saving agent schedules using the asynchronous API.[Engg text]: The process of saving agent schedules has been improved. Previously, if an error occurred while saving agent schedules using the asynchronous API then in some cases the error message did not appear.
|LocalContent=The process of saving agent schedules is now improved. Previously, an error occurred occasionally while saving agent schedules using the asynchronous API.
}}
{{Issue
|TicketNumber=WFM-36451
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=[Approved text]: Intra-day Re-optimization wizard now displays only the needed sites in the *Activities* tree when the user selects sites in the *Agents* tree. Previously, the *Activities* tree displayed more sites than required.
|LocalContent='''Intra-day Re-optimization wizard''' now displays only the needed sites in the '''Activities''' tree when the user selects sites in the '''Agents''' tree. Previously, the '''Activities''' tree displayed more sites than required.
}}
{{Issue
|TicketNumber=WFM-36418
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=[IX proposed text]:You can now delete the *Default forecasting objectives* settings for activities if its settings were once done by using the new ‘Delete’ button.[Engg text]: It is now possible to delete the default forecasting objectives settings for activities if settings were once done by usage of the new ‘Delete’ button.
|LocalContent=You can now delete the '''Default forecasting objectives''' settings for activities if its settings were once done by using the new '''Delete''' button.
}}
{{Issue
|TicketNumber=WFM-36417
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=[Approved text]: In the Supervisor login, on the *Forecast Scenario > Staffing Build Wizard > Select activities* window, the keyboard navigation for selecting activities from the activity tree now works correctly.
|LocalContent=In the Supervisor login, on the '''Forecast Scenario > Staffing Build Wizard > Select activities''' window, the keyboard navigation for selecting activities from the activity tree now works correctly.
}}
{{Issue
|TicketNumber=WFM-36415
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=[Approved Text]: The default value 0 (zero) is now saved for the *Default forecasting objectives > IOT* field for the requested Activity. Previously, in this scenario, the blank value was saved instead of the default value.
|LocalContent=The default value <code>0</code> (zero) is now saved for the '''Default forecasting objectives > Indirectly Occupied Time (IOT)''' field for the requested Activity. Previously, in this scenario, the blank value was saved instead of the default value.
}}
{{Issue
|TicketNumber=WFM-36414
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=[Approved text]: In the Supervisor login, on the *Forecast Scenario>Staffing Build wizard* window, when the *Indirectly Occupied Time (IOT)* value is not set whereas the other *Default forecasting objectives* are set, the IOT value is now correctly saved as 0 (default value), and other fields are saved with their values.
|LocalContent=In the Supervisor login, on the '''Forecast Scenario > Staffing Build wizard''' window, when the '''IOT''' value is not set whereas the other '''Default forecasting objectives''' are set, the IOT value is now correctly saved as <code>0</code> (default value), and other fields are saved with their values.
}}
{{Issue
|TicketNumber=WFM-36311
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=Day off is now displayed as Day off in the Agent> Bidding view. Previously it was displayed as 12:00 AM - +12:00 AM.
|LocalContent=Day off is now displayed as '''Day off''' in the '''Agent > Bidding''' view. Previously it was displayed as '''12:00 AM - +12:00 AM'''.
}}
{{Issue
|TicketNumber=WFM-35986
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=[Approved text]: WFM Web now displays the available WFM Builders in the *Configuration > Users* module if the current user has the WFM privilege, *Access Backend Configuration*. Previously, the list of available WFM Builders could be empty if the user selected in the *Users* grid did not have access to view the WFM Builder applications, regardless of whether they had the required privilege.
|LocalContent=WFM Web now displays the available WFM Builders in the '''Configuration > Users''' module if the current user has the WFM privilege, '''Access Backend Configuration'''. Previously, the list of available WFM Builders could be empty if the user selected in the '''Users''' grid did not have access to view the WFM Builder applications, regardless of whether they had the required privilege. (WFM-36061)
}}
{{Issue
|TicketNumber=WFM-35475
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=WFM Web now displays the correct alert message when a user does not have permission to delete a scenario tries to delete it.
|LocalContent=WFM Web now displays the correct alert message when a user does not have permission to delete a scenario tries to delete it.
}}
{{Issue
|TicketNumber=WFM-33147
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=[Approved Text]: The *Activities* tree performance is now improved in the WFM Web New UI. The tree now updates its state more efficiently to reduce the number of items being redrawn.
|LocalContent=The '''Activities''' tree performance is now improved in the WFM Web New UI. The tree now updates its state more efficiently to reduce the number of items being redrawn.
}}
#REDIRECT [[Draft:RN/WorkforceManagement/8.5.219.52 updated]]

@@ Line 3: / Line 3: @@
 |JQL=labels = "wfmUPDDec22"
 |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
-|ReleaseDate=2022-12-08
+|ReleaseDate=2022-12-21
 |Highlight='''Intra-day Schedule Rebuild Wizard''' improvements and resolved issues.
 }}
@@ Line 75: / Line 75: @@
 |Content=[Approved Text]: The *Activities* tree performance is now improved in the WFM Web New UI. The tree now updates its state more efficiently to reduce the number of items being redrawn.
 |LocalContent=The '''Activities''' tree performance is now improved in the WFM Web New UI. The tree now updates its state more efficiently to reduce the number of items being redrawn.
 }}

@@ Line 11: / Line 11: @@
 |Content=[Approved Text]: Intra-day Schedule Rebuild Wizard now allows the user to select multiple days (within 2 weeks date range) and rebuild schedules for the selected date(s) instead of rebuilding schedules for only one day. As part of this feature, the following changes are made:* The *Date selector* now displays 3 calendars for a wide range of date selection.* The *Start from* field now applies the starting time to all the date(s) selected in the schedule.*Note:* This feature is available in WFM Builder version 8.5.219.07 and later.
 |LocalContent='''Intra-day Schedule Rebuild Wizard''' now allows the user to select multiple days (within 2 weeks date range) and rebuild schedules for the selected date(s) instead of rebuilding schedules for only one day. As part of this feature, the following changes are made:
 *The '''Date selector''' now displays 3 calendars for a wide range of date selection.
 *The '''Start from''' field now applies the starting time to all the date(s) selected in the schedule.
 |SupportingDocumentation={{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Supervisor|topic=SchdRBWzdInrDy|display text=Intra-Day Schedule Rebuild Wizard}}
 }}
 {{Issue
 |TicketNumber=WFM-36513
-|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
+|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 |Content=[IX text]: The process of saving agent schedules is now improved. Previously, an error occurred occasionally while saving agent schedules using the asynchronous API.[Engg text]: The process of saving agent schedules has been improved. Previously, if an error occurred while saving agent schedules using the asynchronous API then in some cases the error message did not appear.
-|LocalContent=The process of saving agent schedules is now improved. Previously, an error occurred occasionally while saving agent schedules using the asynchronous API.
+|LocalContent=The process of saving agent schedules is now improved. Previously, an error occurred occasionally while saving agent schedules.
 }}
 {{Issue
@@ Line 73: / Line 72: @@
 {{Issue
 |TicketNumber=WFM-33147
-|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
+|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 |Content=[Approved Text]: The *Activities* tree performance is now improved in the WFM Web New UI. The tree now updates its state more efficiently to reduce the number of items being redrawn.
 |LocalContent=The '''Activities''' tree performance is now improved in the WFM Web New UI. The tree now updates its state more efficiently to reduce the number of items being redrawn.
 }}