WikiSysop at 12:45, September 19, 2022

2022-09-19T12:45:50Z

WikiSysop: Created page with "{{ComponentRN |ComponentId=bdc82b52-150e-4825-9a98-3c45bca3c72d |JQL=issue in (WFM-36042,WFM-36036,WFM-36148,WFM-35938,WFM-36144) |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaf..."

2022-09-16T20:00:56Z

Created page with "{{ComponentRN |ComponentId=bdc82b52-150e-4825-9a98-3c45bca3c72d |JQL=issue in (WFM-36042,WFM-36036,WFM-36148,WFM-35938,WFM-36144) |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaf..."

New page

{{ComponentRN
|ComponentId=bdc82b52-150e-4825-9a98-3c45bca3c72d
|JQL=issue in (WFM-36042,WFM-36036,WFM-36148,WFM-35938,WFM-36144)
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
|ReleaseDate=2022-09-16
|Highlight=* Inactivity timeout for agent sessions.
* Extra confirmation when deleting business units.
}}
{{Issue
|TicketNumber=WFM-36042
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=A new option, AgentSessionInactiveTimeout, is introduced to specify the inactivity interval for WFM agents before sessions time out.
|LocalContent=A new option is introduced to specify the inactivity interval (in minutes) for WFM agents before their sessions time out. {{NoteFormat|For more information about this setting, contact your Genesys Account Representative.|2}}
}}
{{Issue
|TicketNumber=WFM-36036
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=WFM Web removes all characters from text fields that are not allowed for use in XML. Previously, the user could save the name of some item with a special character, which did not allow receiving it from the server.
|LocalContent=WFM now removes any characters from text fields that are not valid for use in XML. Previously, invalid characters could be added in certain text fields, which prevented the text from being saved correctly.
}}
{{Issue
|TicketNumber=WFM-36148
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=WFM Web does not save auto-generated blank reports to a specified report folder. Previously, WFM Web generated empty report files with no data. Such files could not be removed from Generated Reports list.
|LocalContent=WFM no longer saves auto-generated blank reports to a specified report folder. Previously, WFM generated empty report files that did not contain any data, and these files could not be removed from the '''Generated Reports''' list.
}}
{{Issue
|TicketNumber=WFM-35938
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=WFM Web has been updated to require additional action from the user when deleting a business unit. The user must enter the name of BU on the confirmation form. Previously, when deleting, WFM Web did not require the user to enter the name of BU on the confirmation form.
|LocalContent=When a user selects a business unit for deletion, WFM Web now requires the user to also enter the name of the business unit on the confirmation form. This extra step is added to protect against the accidental deletion of business units.
}}
{{Issue
|TicketNumber=WFM-36144
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=WFM Web has been updated to use the default time format if the local time format is not supported by the time editing component. Previously, an error was shown if the time editing component could not work with the local format.
|LocalContent=WFM now uses the default time format if the local time format is not supported by the WFM time editing component. Previously, an error displayed if the time editing component was not compatible with the local format.
}}

@@ Line 4: / Line 4: @@
 |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
 |ReleaseDate=2022-09-16
-|Highlight=* Inactivity timeout for agent sessions.
+|Highlight=*Inactivity timeout for agent sessions.
-* Extra confirmation when deleting business units.
+*Extra confirmation when deleting business units.
 }}
 {{Issue
@@ Line 36: / Line 36: @@
 |Content=WFM Web has been updated to use the default time format if the local time format is not supported by the time editing component. Previously, an error was shown if the time editing component could not work with the local format.
 |LocalContent=WFM now uses the default time format if the local time format is not supported by the WFM time editing component. Previously, an error displayed if the time editing component was not compatible with the local format.
 }}

RN/WorkforceManagement/8.5.219.49 - Revision history

WikiSysop at 12:45, September 19, 2022

WikiSysop: Created page with "{{ComponentRN |ComponentId=bdc82b52-150e-4825-9a98-3c45bca3c72d |JQL=issue in (WFM-36042,WFM-36036,WFM-36148,WFM-35938,WFM-36144) |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaf..."