https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FWorkforceManagement%2F8.5.219.40 2026-05-12T01:06:43Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=RN/WorkforceManagement/8.5.219.40&diff=124299&oldid=prev 2022-07-11T12:45:39Z

<p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 12:45, July 11, 2022</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l16" >Line 16:</td> <td colspan="2" class="diff-lineno">Line 16:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Content=Add Time Off wizard was updated to request time-off limits only once per configuration change.Previously, WFM Web requested time-off limits twise when the list of dates or time-off changed.</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Content=Add Time Off wizard was updated to request time-off limits only once per configuration change.Previously, WFM Web requested time-off limits twise when the list of dates or time-off changed.</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|LocalContent=The '''Add Time Off''' wizard now requests time-off limits only once for each configuration change. Previously, WFM Web requested time-off limits twice when the list of dates or time-off types <del class="diffchange diffchange-inline">was </del>changed.</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|LocalContent=The '''Add Time Off''' wizard now requests time-off limits only once for each configuration change. Previously, WFM Web requested time-off limits twice when the list of dates or time-off types <ins class="diffchange diffchange-inline">were </ins>changed.</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>{{Issue</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>{{Issue</div></td></tr> </table>

WikiSysop https://all.docs.genesys.com/index.php?title=RN/WorkforceManagement/8.5.219.40&diff=124296&oldid=prev 2022-07-11T12:15:39Z

<p>Created page with &quot;{{ComponentRN |ComponentId=bdc82b52-150e-4825-9a98-3c45bca3c72d |JQL=issue in (WFOAZURE-1585,WFM-35979,WFM-35913) |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f...&quot;</p> <p><b>New page</b></p><div>{{ComponentRN<br /> |ComponentId=bdc82b52-150e-4825-9a98-3c45bca3c72d<br /> |JQL=issue in (WFOAZURE-1585,WFM-35979,WFM-35913)<br /> |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1<br /> |ReleaseDate=2022-07-11<br /> |Highlight=Resolved issues.<br /> }}<br /> {{Issue<br /> |TicketNumber=WFOAZURE-1585<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=WFM Web has been updated to allow agents who were promoted to supervisor to log in even if they were fired from their agent position. Previously, a former agent could not log in as a supervisor if he was fired from the agent position.<br /> |LocalContent=Agents who are promoted to supervisor can now log in to WFM Web if they were terminated from their agent position. Previously, a former agent could not log in as a supervisor if they had been terminated from the agent position.<br /> }}<br /> {{Issue<br /> |TicketNumber=WFM-35979<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=Add Time Off wizard was updated to request time-off limits only once per configuration change.Previously, WFM Web requested time-off limits twise when the list of dates or time-off changed.<br /> |LocalContent=The '''Add Time Off''' wizard now requests time-off limits only once for each configuration change. Previously, WFM Web requested time-off limits twice when the list of dates or time-off types was changed.<br /> }}<br /> {{Issue<br /> |TicketNumber=WFM-35913<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=Add Time Off wizard for agent has been updated. Currently, when adding a new date, the time off does not change and the user sees limits for the selected dates and the time off. Previously, when changing dates, the time off was changed to default.<br /> |LocalContent=The '''Add Time Off''' wizard for agents now displays the Time-off Limits for the selected dates correctly and no longer changes the Time-off type to the default setting.<br /> }}</div>

WikiSysop