https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FWorkforceManagement%2F8.5.219.22 2026-04-28T12:58:38Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=RN/WorkforceManagement/8.5.219.22&diff=127501&oldid=prev 2022-08-30T17:48:27Z

<p>Created page with &quot;{{ComponentRN |ComponentId=bdc82b52-150e-4825-9a98-3c45bca3c72d |JQL=issue in (WFM-36159,WFM-36064,WFM-35373) |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-...&quot;</p> <p><b>New page</b></p><div>{{ComponentRN<br /> |ComponentId=bdc82b52-150e-4825-9a98-3c45bca3c72d<br /> |JQL=issue in (WFM-36159,WFM-36064,WFM-35373)<br /> |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1<br /> |ReleaseDate=2022-08-30<br /> |Highlight=Resolved issues.<br /> }}<br /> {{Issue<br /> |TicketNumber=WFM-36159<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=The time-off balance is now correctly deducted for the paid time-off items with resolved zero paid time.<br /> |LocalContent=The time-off balance is now correctly deducted for paid time-off items where the paid time is resolved to zero.<br /> }}<br /> {{Issue<br /> |TicketNumber=WFM-36064<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=(placeholder)<br /> |LocalContent=WFM's Extract, Transform, and Load (ETL) is now processing data reliably. Previously, the ETL service could sometimes experience processing delays.<br /> }}<br /> {{Issue<br /> |TicketNumber=WFM-35373<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=(placeholder)<br /> |LocalContent=WFM now synchronizes changes to agent skill levels consistently. Previously, change-based synchronizations could sometimes omit certain changes and a full synchronization was necessary to correctly synchronize agent skill levels.<br /> }}<br /> {{Issue<br /> |TicketNumber=WFM-36149<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |LocalContent=An issue is corrected that caused WFM to manage memory allocations incorrectly.<br /> }}</div>

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