https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FServiceClient_API%2F100.0.003.0235 2026-04-15T22:47:18Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=RN/ServiceClient_API/100.0.003.0235&diff=131188&oldid=prev 2023-02-14T08:45:49Z

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WikiSysop https://all.docs.genesys.com/index.php?title=RN/ServiceClient_API/100.0.003.0235&diff=131161&oldid=prev 2023-02-09T07:30:49Z

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WikiSysop https://all.docs.genesys.com/index.php?title=RN/ServiceClient_API/100.0.003.0235&diff=131157&oldid=prev 2023-02-09T07:15:50Z

<p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 07:15, February 9, 2023</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l2" >Line 2:</td> <td colspan="2" class="diff-lineno">Line 2:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=labels = wwe-january-23 ORDER BY created DESC</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=labels = wwe-january-23 ORDER BY created DESC</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a<ins class="diffchange diffchange-inline">, 8b480b3c-2733-433a-9166-eab2c2d0663a</ins></div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ReleaseDate=2023-02-02</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ReleaseDate=2023-02-02</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|PrivateEditionReleaseDate=2023-02-<del class="diffchange diffchange-inline">02</del></div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|PrivateEditionReleaseDate=2023-02-<ins class="diffchange diffchange-inline">09</ins></div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Highlight=Supports transfer, conference, and consultation operations depending on the media.</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Highlight=Supports transfer, conference, and consultation operations depending on the media.</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td></tr> </table>

WikiSysop https://all.docs.genesys.com/index.php?title=RN/ServiceClient_API/100.0.003.0235&diff=131128&oldid=prev 2023-02-02T11:42:36Z

<p>Created page with &quot;{{ComponentRN |ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21 |JQL=labels = wwe-january-23 ORDER BY created DESC |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a |Rele...&quot;</p> <p><b>New page</b></p><div>{{ComponentRN<br /> |ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21<br /> |JQL=labels = wwe-january-23 ORDER BY created DESC<br /> |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a<br /> |ReleaseDate=2023-02-02<br /> |PrivateEditionReleaseDate=2023-02-02<br /> |Highlight=Supports transfer, conference, and consultation operations depending on the media.<br /> }}<br /> {{Issue<br /> |TicketNumber=WWE-55<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |Content=_[SCAPI]:__[AWS][Azure][Private]:_The Service Client API -has been extended to- now handles the following operations depending on the media:* Single-step transfer* Single-step conference* Consultation* Complete a consultation to a transfer or a conference.The targeted objects can be:* A phone number for calls(custom contact)* An interaction queue for eServices interactions* An agent * An agent group* A skill* A routing pointAlso, -we have also introduced an- a new operation is now available for the voice dial to specify extensions.<br /> |LocalContent=The Service Client API now handles the following operations depending on the media:<br /> <br /> *Single-step transfer<br /> *Single-step conference<br /> *Consultation<br /> *Complete a consultation to a transfer or a conference.<br /> <br /> The targeted objects can be:<br /> <br /> *A phone number for calls (custom contact)<br /> *An interaction queue for eServices interactions<br /> *An agent<br /> *An agent group<br /> *A skill<br /> *A routing point<br /> <br /> Also, a new operation is now available for the voice dial to specify extensions.<br /> |SupportingDocumentation={{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=ServiceClientAPI|anchor=SecurityConfiguration|display text=Security Configuration}}, {{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=InteractionNamespace|anchor=Methods|display text=Interaction Namespace}}, and {{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=VoiceNamespace|anchor=Methods|display text=Voice Namespace}}<br /> }}</div>

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