https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FRecording_QM_and_Interaction_Analytics%2F8.5.512.39 2026-04-08T22:21:48Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=RN/Recording_QM_and_Interaction_Analytics/8.5.512.39&diff=132947&oldid=prev 2024-02-08T07:30:43Z

<p>Created page with &quot;{{ComponentRN |ComponentId=c6d90412-17a5-4d3b-b822-060c75731775 |JQL=issuekey in (PRSM-29594, PRSM-27401, PRSM-29580, PRSM-29581, PRSM-29579) |DeploymentTypeId=5439f1be-1868-4...&quot;</p> <p><b>New page</b></p><div>{{ComponentRN<br /> |ComponentId=c6d90412-17a5-4d3b-b822-060c75731775<br /> |JQL=issuekey in (PRSM-29594, PRSM-27401, PRSM-29580, PRSM-29581, PRSM-29579)<br /> |DeploymentTypeId=5439f1be-1868-4091-b058-1667389b6ce1<br /> |ReleaseDate=2024-01-17<br /> |Highlight=Performance improvements.<br /> }}<br /> {{Issue<br /> |TicketNumber=PRSM-29594<br /> |Content=Currently when enabling FIPS some pages like saved searches and report don’t work. After the fix all the pages are functional with FIPS enabled<br /> |LocalContent=When enabling Federal Information Processing Standard (FIPS), all pages such as saved searches and reports now work as expected. Previously when FIPS was enabled, some pages did not work.<br /> }}<br /> {{Issue<br /> |TicketNumber=PRSM-29581<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=Once setting a system with externalApplicationBaseURL in webserviceparams table, business alerts are sent with the correct URL that points to the external URL and not to the local web server<br /> |LocalContent=After setting a system with ''externalApplicationBaseURL'' in the '''webserviceparams''' table, business alerts are sent with a link that points to the correct external URL and not to the local web server.<br /> }}<br /> {{Issue<br /> |TicketNumber=PRSM-29580<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=On Event Business alerts no longer trigger multiple emails per call that triggers the event<br /> |LocalContent=On Event Business alerts no longer trigger multiple emails per call that triggers the event.<br /> }}<br /> {{Issue<br /> |TicketNumber=PRSM-29579<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |Content=The performance of the following reports has improved:* Topic analysis audit* Topic analysis trends* metadata frequency* category distributionIt should run within 5 minutes with date range of 30 days<br /> |LocalContent=The performance of the following reports has been improved:<br /> <br /> *Topic Analysis Audit<br /> *Topic Analysis Trends<br /> *Metadata Frequency<br /> *Category Distribution<br /> <br /> These reports should run reasonably quicker now. For example, they should run within 5 minutes for a date range of 30 days.<br /> <br /> &lt;br /&gt;<br /> }}<br /> {{Issue<br /> |TicketNumber=PRSM-27401<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=Before Fix:Usernames with capital letters do not get selected in Saved Search’s shared windows, irrespective of user’s selection.After Fix:Usernames with capital letters now gets selected properly in Saved Search’s shared windows, based on user’s selection.<br /> |LocalContent=Usernames with uppercase letters now get selected properly in Saved Search’s shared windows, based on user’s selection. Previously in this scenario, usernames with uppercase letters did not get selected properly.<br /> }}</div>

WikiSysop