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	<title>RN/IntelligentWorkload Distribution/100.0.096.0000 - Revision history</title>
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	<updated>2026-04-11T05:00:25Z</updated>
	<subtitle>Revision history for this page on the wiki</subtitle>
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		<id>https://all.docs.genesys.com/index.php?title=RN/IntelligentWorkload_Distribution/100.0.096.0000&amp;diff=132175&amp;oldid=prev</id>
		<title>WikiSysop: Created page with &quot;{{ComponentRN |ComponentId=9d93d57b-8e44-4ecb-97a7-ece81aa8fae8 |JQL=issuekey in (CIWD-5262) |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-16...&quot;</title>
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		<updated>2023-07-24T12:30:50Z</updated>

		<summary type="html">&lt;p&gt;Created page with &amp;quot;{{ComponentRN |ComponentId=9d93d57b-8e44-4ecb-97a7-ece81aa8fae8 |JQL=issuekey in (CIWD-5262) |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-16...&amp;quot;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;{{ComponentRN&lt;br /&gt;
|ComponentId=9d93d57b-8e44-4ecb-97a7-ece81aa8fae8&lt;br /&gt;
|JQL=issuekey in (CIWD-5262)&lt;br /&gt;
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1&lt;br /&gt;
|ReleaseDate=2023-07-24&lt;br /&gt;
|Highlight=Performance, observability, security, and resiliency improvements.&lt;br /&gt;
}}&lt;br /&gt;
{{Issue&lt;br /&gt;
|TicketNumber=CIWD-5262&lt;br /&gt;
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1&lt;br /&gt;
|Content=+*Release Notes - Resolved issues*+: Workload Manager for Intelligent Workload Distribution and Email for Multicloud CX now correctly handles re-authentication to a mailbox of type GMAIL or GRAPH via user sign-in ‘on behalf’. Previously, there were scenarios where the sign-on may have failed and was handled incorrectly, leading to the mailbox being marked as authenticated in UI while authentication was, in fact, failing.&lt;br /&gt;
|LocalContent=Workload Manager now correctly handles re-authentication to a mailbox of type GMAIL or GRAPH via user sign-in ''on behalf''. Previously, there were scenarios where the sign-on might have failed and was handled incorrectly, leading to the mailbox being marked as authenticated in UI while authentication was, in fact, failing.&lt;br /&gt;
}}&lt;br /&gt;
{{Issue&lt;br /&gt;
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72&lt;br /&gt;
|LocalContent=Performance, observability, security, and resiliency improvements.&lt;br /&gt;
}}&lt;/div&gt;</summary>
		<author><name>WikiSysop</name></author>
		
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