Santhosh Annamalai: Published

2022-02-22T10:35:06Z

Published

New page

{{ComponentRN
|ComponentId=9d93d57b-8e44-4ecb-97a7-ece81aa8fae8
|JQL=issuekey in (CIWD-3237, CIWD-3236, CIWD-3234, CIWD-3131, CIWD-3398, CIWD-3052)
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
|ReleaseDate=2022-02-17
|Highlight=Improvements to the Prioritization schema and Booster Table UI.
}}
{{Issue
|TicketNumber=CIWD-3398
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=Now pagination available for Global Queue instead of infinite scroll
|LocalContent=Pagination is now available for the Universal Queue. Previously, the Universal Queue had an infinite scroll.
}}
{{Issue
|TicketNumber=CIWD-3237
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=The following improvements has been made in Prioritization Booster Table:# "Show Booster Table" renamed to "Show Email Reply Booster Table"# A tooltip added next to the "Show Email Reply Booster Table" arrow# "Booster Table" is renamed to "Email Reply Booster Table"# "Delete All Reply Intervals" button added and when pressed and confirmed by the user, all reply intervals will be deleted# A tooltip placed next to "Initial Priority"
|LocalContent=The following changes apply in the '''Prioritization''' - '''Booster Table''' UI:

* '''Show Booster Table''' is renamed '''Show Email Reply Booster Table'''.
* A tooltip is added next to the '''Show Email Reply Booster Table''' expand and collapse icon.
* '''Booster Table''' is renamed '''Email Reply Booster Table'''.
* A new button, '''Delete All Reply Intervals''', is added. Users can use click this button to delete all reply intervals.
* A tooltip is added next to the '''Initial Priority''' header.
}}
{{Issue
|TicketNumber=CIWD-3236
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=In the Prioritization schema definition, the following changes was made:* "With Priority Management over" is renamed to "Overall Priority Management Time"* "Autocomplete message" is renamed to "Autocomplete message (if email type)"
|LocalContent=The following changes apply in the '''Prioritization schema''' UI:

* The '''With Priority Management over''' field is renamed as '''Overall Priority Management Time'''.
* The '''Autocomplete message''' field is renamed as '''Autocomplete message (if email type)'''.
}}
{{Issue
|TicketNumber=CIWD-3234
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=Now in Workload Manager when an agent drags a workitem/email to the categories bar on the left category tree is expanded in order to allow to assign a workitem/email to child category easily
|LocalContent=When a user performs drag-and-drop of a workitem or an email into the '''Categories''' panel, the target Category is expanded to allow the user to drop the workitem or email into a child Category.
}}
{{Issue
|TicketNumber=CIWD-3131
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=Updated German localization of Workload Manager UI
|LocalContent=Workload Manager UI is updated for German localization. Previously, some components were not localized in German.
}}
{{Issue
|TicketNumber=CIWD-3052
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=Previously Workload Manager could produce high CPU usage in browser when opening categories.
|LocalContent=Workload Manager no longer causes high CPU usage when working with Categories.
}}

RN/IntelligentWorkload Distribution/100.0.081.0000 - Revision history

Santhosh Annamalai: Published