https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FGplusAdapter_for_Salesforce%2F9.0.000.70RN/GplusAdapter for Salesforce/9.0.000.70 - Revision history2026-05-22T21:59:43ZRevision history for this page on the wikiMediaWiki 1.31.1https://all.docs.genesys.com/index.php?title=RN/GplusAdapter_for_Salesforce/9.0.000.70&diff=116692&oldid=prevJumunn: Published2022-03-22T23:42:33Z<p>Published</p>
<p><b>New page</b></p><div>{{ComponentRN<br />
|ComponentId=85791a95-8f37-4db9-bc4e-e52855806cee<br />
|JQL=project = "Web Services and Applications" AND (labels = February_22_Upgrade OR labels = Iteration-17 OR labels = November_21_Upgrade OR labels = October_21_Upgrade)<br />
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a<br />
|ReleaseDate=2022-03-22<br />
|Highlight=Support for the Salesforce Winter '22 release.<br />
}}<br />
{{Issue<br />
|TicketNumber=GAPI-32097<br />
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br />
|Content=\[Gplus]:\[AWS]\[Azure]:Gplus Adapter supports the use of SCAPI during undock and dock operations.<br />
|LocalContent=Gplus Adapter supports the use of SCAPI during undock and dock operations.<br />
}}<br />
{{Issue<br />
|TicketNumber=GAPI-32056<br />
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br />
|Content=\[Gplus]:\[AWS]\[Azure]:Gplus Adapter supports the Salesforce Winter '22 release.<br />
|LocalContent=Gplus Adapter supports the Salesforce Winter '22 release.<br />
}}<br />
{{Issue<br />
|TicketNumber=GAPI-31453<br />
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br />
|Content=\[Gplus]:\[AWS]:A caching issue preventing some agents from logging in to Gplus Adapter after upgrading to a newer version of Gplus Adapter has been fixed.<br />
|LocalContent=A caching issue preventing some agents from logging in to Gplus Adapter after upgrading to a newer version of Gplus Adapter has been fixed.<br />
}}<br />
{{Issue<br />
|TicketNumber=GAPI-30469<br />
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br />
|Content=[Gplus]:[AWS, Azure, Private]:Gplus Adapter can now enable and disable Salesforce click-to-dial. To configure this feature, use the *Click to Dial* option in Agent Setup.<br />
|LocalContent=Gplus Adapter can now enable and disable Salesforce click-to-dial. To configure this feature, use the '''Click to Dial''' option in Agent Setup.<br />
|SupportingDocumentation={{Link-AnywhereElse|product=PEC-AS|version=Current|manual=ManageCC|topic=Salesforce_options|anchor=General|display text=General Options}}<br />
}}<br />
{{Issue<br />
|TicketNumber=GAPI-29509<br />
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br />
|Content=[Gplus]:[AWS, Azure, Private]:A new icon and text are introduced for when the Gplus Adapter agent is in the logged out state to improve visibility of the agent status.<br />
|LocalContent=A new icon and text are introduced for when the Gplus Adapter agent is in the logged out state to improve visibility of the agent status.<br />
|SupportingDocumentation={{Link-AnywhereElse|product=PEC-GPA|version=Current|manual=Agent|topic=GPASFLGettingStarted|anchor=Login|display text=How do I log in?}}<br />
}}<br />
{{Issue<br />
|TicketNumber=GAPI-28692<br />
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br />
|Content=[Gplus]:[AWS, Azure, Private]:Gplus Adapter creates a Salesforce activity log on screen pop for Chat, Email, and Workitems. This feature is configured by *Activity Log on Screen Pop* in Agent Setup.[KNOWN ISSUE]:GAPI-29279GAPI-30537<br />
|LocalContent=Gplus Adapter creates a Salesforce activity log on screen pop for Chat, Email, and Workitems. This feature is configured by '''Activity Log on Screen Pop''' in Agent Setup.<br />
|SupportingDocumentation={{Link-AnywhereElse|product=PEC-AS|version=Current|manual=ManageCC|topic=Salesforce_options|anchor=ActivityLog|display text=Activity Log Options}}<br />
}}<br />
{{Issue<br />
|TicketNumber=GAPI-28691<br />
|Content=NA<br />
|LocalContent=NA<br />
}}<br />
{{Issue<br />
|TicketNumber=GAPI-28689<br />
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br />
|Content=[Gplus]:[AWS AZURE PRIVTE]:For troubleshooting purposes, Gplus Adapter writes the list of all agent level crm-adapter option settings to the browser log.<br />
|LocalContent=For troubleshooting purposes, Gplus Adapter writes the list of all agent level '''crm-adapter''' option settings to the browser log.<br />
|SupportingDocumentation={{Link-AnywhereElse|product=PEC-GPA|version=Current|manual=Administrator|topic=GplusTroubleshoot90|anchor=BrowserLogs|display text=Troubleshooting}}<br />
}}</div>Jumunn