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	<title>RN/GenesysSoftphone/9.0.026.03 - Revision history</title>
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	<updated>2026-04-10T17:57:06Z</updated>
	<subtitle>Revision history for this page on the wiki</subtitle>
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		<id>https://all.docs.genesys.com/index.php?title=RN/GenesysSoftphone/9.0.026.03&amp;diff=132384&amp;oldid=prev</id>
		<title>WikiSysop: Created page with &quot;{{ComponentRN |ComponentId=d694a3aa-8d50-43d7-b587-d985c73e122d |JQL=project = SOFTPHONE AND component = &quot;Genesys Client&quot; AND labels = RN_Softphone_Sept_2023 |DeploymentTypeId...&quot;</title>
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		<updated>2023-09-28T17:01:07Z</updated>

		<summary type="html">&lt;p&gt;Created page with &amp;quot;{{ComponentRN |ComponentId=d694a3aa-8d50-43d7-b587-d985c73e122d |JQL=project = SOFTPHONE AND component = &amp;quot;Genesys Client&amp;quot; AND labels = RN_Softphone_Sept_2023 |DeploymentTypeId...&amp;quot;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;{{ComponentRN&lt;br /&gt;
|ComponentId=d694a3aa-8d50-43d7-b587-d985c73e122d&lt;br /&gt;
|JQL=project = SOFTPHONE AND component = &amp;quot;Genesys Client&amp;quot; AND labels = RN_Softphone_Sept_2023&lt;br /&gt;
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1&lt;br /&gt;
|ReleaseDate=2023-09-28&lt;br /&gt;
|Highlight=Support on Citrix Virtual Applications and Desktops LTSR 2203.&lt;br /&gt;
}}&lt;br /&gt;
{{Issue&lt;br /&gt;
|TicketNumber=SOFTPHONE-1483&lt;br /&gt;
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1&lt;br /&gt;
|Content=[NEW_DEV]In the Citrix and VMWare Horizon environments, Genesys Softphone is now more resilient to the virtual channel unrecoverable errors causing channel disconnections. Previously, Genesys Softphone might become unresponsive in some situations when channel disconnection happened. Now, Genesys Softphone properly exits in such cases and can then be restarted by the end-user when it is needed.&lt;br /&gt;
|LocalContent=In the Citrix and VMWare Horizon environments, Genesys Softphone is now more resilient to the virtual channel unrecoverable errors that cause channel disconnections. Genesys Softphone now properly exits in such cases and can be restarted by the end-user when it is needed. Previously, Genesys Softphone became unresponsive in some situations when there was a channel disconnection.&lt;br /&gt;
}}&lt;br /&gt;
{{Issue&lt;br /&gt;
|TicketNumber=SOFTPHONE-1468&lt;br /&gt;
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1&lt;br /&gt;
|Content=[NEW_DEV]The processing of TLS exceptions for SIP connections has been improved to ensure that the previous SIP dialog is properly deleted. Previously, that dialog might remain active and re-submit registration renewal later, potentially with the wrong contact info.&lt;br /&gt;
|LocalContent=Improved the processing of TLS exceptions for SIP connections to ensure that the previous SIP dialog is properly deleted. Previously, that dialog remained active and when re-submitted the registration renewal later, it was updated with the wrong contact information.&lt;br /&gt;
}}&lt;br /&gt;
{{Issue&lt;br /&gt;
|TicketNumber=SOFTPHONE-1446&lt;br /&gt;
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72&lt;br /&gt;
|Content=[NEW_DEV]This release contains third-party dependency updates to maintain security and reliability.&lt;br /&gt;
|LocalContent=This release contains third-party dependency updates to maintain security and reliability.&lt;br /&gt;
}}&lt;br /&gt;
{{Issue&lt;br /&gt;
|TicketNumber=SOFTPHONE-1445&lt;br /&gt;
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72&lt;br /&gt;
|Content=[NEW_DEV]Genesys Softphone can now be configured not to play a new call ring tone but a call waiting tone when a new call arrives while another call is on hold. This behavior can be controlled by the new option &amp;amp;lbrace;&amp;amp;lbrace;policy.session.ringing_while_call_held&amp;amp;rbrace;&amp;amp;rbrace;.&lt;br /&gt;
|LocalContent=Genesys Softphone can now be configured for a call waiting tone when a new call arrives while another call is on hold using the new option policy.session.ringing_while_call_held.&lt;br /&gt;
}}&lt;br /&gt;
{{Issue&lt;br /&gt;
|TicketNumber=SOFTPHONE-1420&lt;br /&gt;
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72&lt;br /&gt;
|Content=[NEW_DEV]Genesys Softphone is now supported on Citrix Virtual Apps and Desktops LTSR 2203.&lt;br /&gt;
|LocalContent=Genesys Softphone is now supported on Citrix Virtual Applications and Desktops LTSR 2203.&lt;br /&gt;
}}&lt;/div&gt;</summary>
		<author><name>WikiSysop</name></author>
		
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