https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FGenesysSoftphone%2F9.0.019.06 2026-05-10T21:24:07Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=RN/GenesysSoftphone/9.0.019.06&diff=124775&oldid=prev 2022-07-19T19:00:55Z

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WikiSysop https://all.docs.genesys.com/index.php?title=RN/GenesysSoftphone/9.0.019.06&diff=119668&oldid=prev 2022-04-29T13:46:25Z

<p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 13:46, April 29, 2022</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l2" >Line 2:</td> <td colspan="2" class="diff-lineno">Line 2:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComponentId=d694a3aa-8d50-43d7-b587-d985c73e122d</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComponentId=d694a3aa-8d50-43d7-b587-d985c73e122d</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=https://genesysjira.atlassian.net/issues/?jql=project%20%3D%20SOFTPHONE%20AND%20component%20%3D%20%22Genesys%20Client%22%20AND%20(((fixVersion%20~%229.0.019.*%22)%20AND%20labels%20%3D%20RN_Softphone)%20OR%20((%22Found%20In%20Version%22%20~%229.0.019.*%22)%20AND%20labels%20%3D%20RN_Softphone_Limitation%20))</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=https://genesysjira.atlassian.net/issues/?jql=project%20%3D%20SOFTPHONE%20AND%20component%20%3D%20%22Genesys%20Client%22%20AND%20(((fixVersion%20~%229.0.019.*%22)%20AND%20labels%20%3D%20RN_Softphone)%20OR%20((%22Found%20In%20Version%22%20~%229.0.019.*%22)%20AND%20labels%20%3D%20RN_Softphone_Limitation%20))</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=<del class="diffchange diffchange-inline">8b480b3c-2733-433a-9166-eab2c2d0663a, </del>ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ReleaseDate=2022-04-21</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ReleaseDate=2022-04-21</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|PrivateEditionReleaseDate=2022-04-21</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|PrivateEditionReleaseDate=2022-04-21</div></td></tr> </table>

WikiSysop https://all.docs.genesys.com/index.php?title=RN/GenesysSoftphone/9.0.019.06&diff=119035&oldid=prev 2022-04-21T14:00:32Z

<p>Created page with &quot;{{ComponentRN |ComponentId=d694a3aa-8d50-43d7-b587-d985c73e122d |JQL=https://genesysjira.atlassian.net/issues/?jql=project%20%3D%20SOFTPHONE%20AND%20component%20%3D%20%22Genes...&quot;</p> <p><b>New page</b></p><div>{{ComponentRN<br /> |ComponentId=d694a3aa-8d50-43d7-b587-d985c73e122d<br /> |JQL=https://genesysjira.atlassian.net/issues/?jql=project%20%3D%20SOFTPHONE%20AND%20component%20%3D%20%22Genesys%20Client%22%20AND%20(((fixVersion%20~%229.0.019.*%22)%20AND%20labels%20%3D%20RN_Softphone)%20OR%20((%22Found%20In%20Version%22%20~%229.0.019.*%22)%20AND%20labels%20%3D%20RN_Softphone_Limitation%20))<br /> |DeploymentTypeId=8b480b3c-2733-433a-9166-eab2c2d0663a, ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1<br /> |ReleaseDate=2022-04-21<br /> |PrivateEditionReleaseDate=2022-04-21<br /> |Highlight=Support for VMware Horizon 8.<br /> }}<br /> {{Issue<br /> |TicketNumber=SOFTPHONE-1200<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=\[PREMISE/CLOUD]\[NEW_TP]A call that is muted and then put on hold, explicitly or indirectly by creating a consultation call, now remains muted when it is retrieved from hold. Previously, in such scenarios, the call was automatically unmuted when retrieved from hold.<br /> |LocalContent=A call that is muted and then put on hold, explicitly or indirectly by creating a consultation call, now remains muted when it is retrieved from hold. Previously, in such scenarios, the call was automatically unmuted when retrieved from hold.<br /> }}<br /> {{Issue<br /> |TicketNumber=SOFTPHONE-1135<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |Content=\[CLOUD/PREMISE]\[NEW_TP]Genesys Softphone now supports VMWare Horizon 8 for workstations running under Windows OS. For that purpose, the Genesys Softphone executable dedicated to VDI has been expanded to support this new environment. And a new Genesys Softphone VDI Adapter dedicated to VMWare Horizon has been developed. This new component is designed to be deployed as a plugin to the VMWare Horizon Client installed on the end-user workstation.<br /> |LocalContent=Genesys Softphone now supports VMware Horizon 8 for workstations running on Windows Operating Systems. The Genesys Softphone executable dedicated to VDI is now expanded to support this new environment and a new Genesys Softphone VDI Adapter dedicated to VMware Horizon has been developed. This new component is designed to be deployed as a plugin to the VMware Horizon Client installed on the end-user workstation. <br /> <br /> See the [https://docs.genesys.com/Documentation/System/latest/SOE/GenesysSoftphone Genesys Softphone page] in the ''[https://docs.genesys.com/Documentation/System/latest/SOE/Welcome Genesys Supported Operating Environment Reference Guide]'' for more detailed information and a list of all supported operating systems.<br /> }}<br /> {{Issue<br /> |TicketNumber=SOFTPHONE-1069<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=\[CLOUD/PREMISE]\[NEW_TP]The implementation of DNS SRV resolution has been reworked in Genesys Softphone running on Windows OS. The new implementation now relies on the native OS DNS SRV capabilities. This new implementation is resolving issues with dynamic updates of DNS servers, like in scenarios where VPN is connected after Genesys Softphone was started. This implementation also allows the support of Name Resolution Policy Tables (NRPT).<br /> |LocalContent=The implementation of DNS SRV resolution has been reworked in Genesys Softphone running on Windows Operating Systems. This new implementation now relies on the native DNS SRV capabilities of the operating system and resolves issues with dynamic updates of DNS servers, such as when a VPN is connected after Genesys Softphone was started. This implementation also provides support for Name Resolution Policy Tables (NRPT).<br /> }}</div>

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