WikiSysop at 13:46, April 29, 2022

2022-04-29T13:46:16Z

Brian.marshall@genesys.com: Published

2021-10-08T12:11:39Z

Published

New page

{{ComponentRN
|ComponentId=d694a3aa-8d50-43d7-b587-d985c73e122d
|JQL=project = SOFTPHONE AND component = "Genesys Client" AND ((fixVersion in versionMatches("9.0.017.*") AND labels = RN_Softphone) OR ("Found In Version" in versionMatches("9.0.017.*") AND labels = RN_Softphone_Limitation ))
|DeploymentTypeId=8b480b3c-2733-433a-9166-eab2c2d0663a, ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
|ReleaseDate=2021-10-08
|PrivateEditionReleaseDate=2021-10-08
|Highlight=Support for Apple M1 Silicon.<br />
}}
{{Issue
|TicketNumber=SOFTPHONE-1122
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=[CLOUD]_NEW_TP_In an environment that is controlled by Connector API v2, Genesys Softphone now sends HTTP Response containing the expected character set. Previously, some extra characters might appear in the HTTP Response body.[PREMISE]_NEW_TP_In an environment that is controlled by Connector API v2, Genesys Softphone now sends HTTP Response containing the expected character set. Previously, some extra characters might appear in the HTTP Response body.
|LocalContent=In an environment that is controlled by Connector API v2, Genesys Softphone now sends an HTTP Response that contains only the expected character set. Previously, extra characters sometimes appeared in the HTTP Response body.
}}
{{Issue
|TicketNumber=SOFTPHONE-1116
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=[CLOUD]_NEW_TP_Genesys Softphone now correctly initializes the audio layer when non-supported microphone device (for example, 4-channel microphone array) is present in the system. Previously, even if the device in question was not actually used, Genesys Softphone could render truncated device names for all audio devices in the system.[PREMISE]_NEW_TP_Genesys Softphone now correctly initializes Windows Core Audio system when non-supported microphone device (for example, 4-channel microphone array) is present in the system. Previously, in this situation, Genesys Softphone fell back to legacy Wave Audio (even if the device in question was not actually used), resulting in truncated device names for all audio devices in the system.
|LocalContent=Genesys Softphone now correctly initializes the audio layer when a non-supported microphone device (for example, 4-channel microphone array) is present in the system. Previously, even if the device in question was not actually used, Genesys Softphone could render truncated device names for all audio devices in the system.
}}
{{Issue
|TicketNumber=SOFTPHONE-1054
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=[CLOUD]_NEW_TP_Genesys Softphone running in Connector mode now allows the end-user to get access to the technical runtime details (version, selected audio devices, registration station, installation type) in case it is requested by System Admins in the situation of troubleshooting.[PREMISE]_NEW_TP_Genesys Softphone running in Connector mode now allows the end-user to get access to the technical runtime details (version, selected audio devices, registration station, installation type) in case it is requested by System Admins in the situation of troubleshooting.
|LocalContent=Genesys Softphone running in Connector mode now allows the end-user to access the technical runtime details (version, selected audio devices, registration station, installation type) if these are requested by System Admins during troubleshooting.
}}
{{Issue
|TicketNumber=SOFTPHONE-1019
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=[CLOUD]_NEW_TP_Genesys Softphone now supports natively the M1 Apple Silicon.[PREMISE]_NEW_TP_Genesys Softphone now supports natively the M1 Apple Silicon.
|LocalContent=Genesys Softphone now natively supports the Apple M1 Silicon.
}}
{{Issue
|TicketNumber=SOFTPHONE-1130
|IssueCategoryId=7677e764-86f7-44e3-92bc-f13b59c71260
|LocalContent=On macOS Big Sur running on Apple M1 Silicon, the Genesys Softphone icon does not appear in the LaunchPad immediately after the software installation. It will appear in this area only after a machine restart.
}}

@@ Line 2: / Line 2: @@
 |ComponentId=d694a3aa-8d50-43d7-b587-d985c73e122d
 |JQL=project = SOFTPHONE AND component = "Genesys Client" AND ((fixVersion in versionMatches("9.0.017.*") AND labels = RN_Softphone) OR ("Found In Version" in versionMatches("9.0.017.*") AND labels = RN_Softphone_Limitation ))
-|DeploymentTypeId=8b480b3c-2733-433a-9166-eab2c2d0663a, ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
+|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
 |ReleaseDate=2021-10-08
 |Highlight=Support for Apple M1 Silicon.<br />
 }}

RN/GenesysSoftphone/9.0.017.04 - Revision history

WikiSysop at 13:46, April 29, 2022

Brian.marshall@genesys.com: Published