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	<id>https://all.docs.genesys.com/index.php?action=history&amp;feed=atom&amp;title=RN%2FGenesysCX_Insights%2F100.0.025.0001</id>
	<title>RN/GenesysCX Insights/100.0.025.0001 - Revision history</title>
	<link rel="self" type="application/atom+xml" href="https://all.docs.genesys.com/index.php?action=history&amp;feed=atom&amp;title=RN%2FGenesysCX_Insights%2F100.0.025.0001"/>
	<link rel="alternate" type="text/html" href="https://all.docs.genesys.com/index.php?title=RN/GenesysCX_Insights/100.0.025.0001&amp;action=history"/>
	<updated>2026-04-08T03:29:21Z</updated>
	<subtitle>Revision history for this page on the wiki</subtitle>
	<generator>MediaWiki 1.31.1</generator>
	<entry>
		<id>https://all.docs.genesys.com/index.php?title=RN/GenesysCX_Insights/100.0.025.0001&amp;diff=119974&amp;oldid=prev</id>
		<title>WikiSysop at 17:00, May 5, 2022</title>
		<link rel="alternate" type="text/html" href="https://all.docs.genesys.com/index.php?title=RN/GenesysCX_Insights/100.0.025.0001&amp;diff=119974&amp;oldid=prev"/>
		<updated>2022-05-05T17:00:43Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;en&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;Revision as of 17:00, May 5, 2022&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l20&quot; &gt;Line 20:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 20:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Content=‘''ANI Details Report’'' &amp;amp;mdash; A new report, \&amp;amp;lbrace;\&amp;amp;lbrace;Link-SomewhereInThisVersion&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Content=‘''ANI Details Report’'' &amp;amp;mdash; A new report, \&amp;amp;lbrace;\&amp;amp;lbrace;Link-SomewhereInThisVersion&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|LocalContent=A new report, {{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RPRT|topic=HRCXIANIDetails}}, enables you to explore outcomes of customer interactions based on Automatic Number Identification (ANI), including organization by Hour of Day.&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|LocalContent=A new report, {{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RPRT|topic=HRCXIANIDetails}}, enables you to explore outcomes of customer interactions based on Automatic Number Identification (ANI), including organization by Hour of Day.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt;&amp;#160;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;|SupportingDocumentation={{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RPRT|topic=HRCXIANIDetails}}&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;}}&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;}}&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;{{Issue&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;{{Issue&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>WikiSysop</name></author>
		
	</entry>
	<entry>
		<id>https://all.docs.genesys.com/index.php?title=RN/GenesysCX_Insights/100.0.025.0001&amp;diff=114908&amp;oldid=prev</id>
		<title>Tgilchri: Published</title>
		<link rel="alternate" type="text/html" href="https://all.docs.genesys.com/index.php?title=RN/GenesysCX_Insights/100.0.025.0001&amp;diff=114908&amp;oldid=prev"/>
		<updated>2021-12-22T14:08:01Z</updated>

		<summary type="html">&lt;p&gt;Published&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;en&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;Revision as of 14:08, December 22, 2021&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l2&quot; &gt;Line 2:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 2:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|ComponentId=e17cb0c3-b6d6-41c2-8dfc-40ee83f99d56&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|ComponentId=e17cb0c3-b6d6-41c2-8dfc-40ee83f99d56&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|JQL=issue = GCXI-5728 OR issue = GCXI-5500 OR issue = GCXI-5238 OR issue = GCXI-5727 OR issue = GCXI-5550&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|JQL=issue = GCXI-5728 OR issue = GCXI-5500 OR issue = GCXI-5238 OR issue = GCXI-5727 OR issue = GCXI-5550&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|DeploymentTypeId=&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;8b480b3c-2733-433a-9166-eab2c2d0663a, &lt;/ins&gt;ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|ReleaseDate=2021-12-20&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|ReleaseDate=2021-12-20&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt;&amp;#160;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;|PrivateEditionReleaseDate=2021-12-20&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Highlight={{SecurityBoilerplate|Boilerplate=log4jHighlight}}&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Highlight={{SecurityBoilerplate|Boilerplate=log4jHighlight}}&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Tgilchri</name></author>
		
	</entry>
	<entry>
		<id>https://all.docs.genesys.com/index.php?title=RN/GenesysCX_Insights/100.0.025.0001&amp;diff=114847&amp;oldid=prev</id>
		<title>Tony.gilchrist@genesys.com: Published</title>
		<link rel="alternate" type="text/html" href="https://all.docs.genesys.com/index.php?title=RN/GenesysCX_Insights/100.0.025.0001&amp;diff=114847&amp;oldid=prev"/>
		<updated>2021-12-21T19:35:11Z</updated>

		<summary type="html">&lt;p&gt;Published&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;{{ComponentRN&lt;br /&gt;
|ComponentId=e17cb0c3-b6d6-41c2-8dfc-40ee83f99d56&lt;br /&gt;
|JQL=issue = GCXI-5728 OR issue = GCXI-5500 OR issue = GCXI-5238 OR issue = GCXI-5727 OR issue = GCXI-5550&lt;br /&gt;
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1&lt;br /&gt;
|ReleaseDate=2021-12-20&lt;br /&gt;
|Highlight={{SecurityBoilerplate|Boilerplate=log4jHighlight}}&lt;br /&gt;
&lt;br /&gt;
Added ANI Details report.&lt;br /&gt;
}}&lt;br /&gt;
{{Issue&lt;br /&gt;
|TicketNumber=GCXI-5727&lt;br /&gt;
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1&lt;br /&gt;
|Content=The Task Detail Report now correctly populates data in all columns.  Previously in environments with Genesys CX Insights 100.0.024.0000, only the Due Date Time column was populated, and all other fields were empty..&lt;br /&gt;
|LocalContent=The Task Detail Report now correctly populates data in all columns.  Previously in environments with Genesys CX Insights 100.0.024.0000, only the Due Date Time column was populated, and all other fields were empty.&lt;br /&gt;
}}&lt;br /&gt;
{{Issue&lt;br /&gt;
|TicketNumber=GCXI-5550&lt;br /&gt;
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72&lt;br /&gt;
|Content=‘''ANI Details Report’'' &amp;amp;mdash; A new report, \&amp;amp;lbrace;\&amp;amp;lbrace;Link-SomewhereInThisVersion&lt;br /&gt;
|LocalContent=A new report, {{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RPRT|topic=HRCXIANIDetails}}, enables you to explore outcomes of customer interactions based on Automatic Number Identification (ANI), including organization by Hour of Day.&lt;br /&gt;
}}&lt;br /&gt;
{{Issue&lt;br /&gt;
|TicketNumber=GCXI-5500&lt;br /&gt;
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1&lt;br /&gt;
|Content=In the Agent Details Activity Report, the Session Key column now correctly shows all expected data.  Previously, data was sometimes partly hidden due to a problem with the column width.&lt;br /&gt;
|LocalContent=In the Agent Details Activity Report, the Session Key column now correctly shows all expected data.  Previously, data was sometimes partly hidden due to a problem with the column width.&lt;br /&gt;
}}&lt;br /&gt;
{{Issue&lt;br /&gt;
|TicketNumber=GCXI-5777&lt;br /&gt;
|IssueCategoryId=c749afa5-fd21-49e4-83d4-0e6ebd8ed618&lt;br /&gt;
|LocalContent={{SecurityBoilerplate|Boilerplate=log4jShortDescr}}&lt;br /&gt;
}}&lt;/div&gt;</summary>
		<author><name>Tony.gilchrist@genesys.com</name></author>
		
	</entry>
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