https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FEmail%2F100.0.095.0000 2026-04-11T19:17:07Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=RN/Email/100.0.095.0000&diff=131859&oldid=prev 2023-05-23T05:00:42Z

<p>Created page with &quot;{{ComponentRN |ComponentId=3422613a-aedc-4c60-8382-2568e9d0c983 |JQL=issuekey in (CIWD-5161, CIWD-5150) |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4...&quot;</p> <p><b>New page</b></p><div>{{ComponentRN<br /> |ComponentId=3422613a-aedc-4c60-8382-2568e9d0c983<br /> |JQL=issuekey in (CIWD-5161, CIWD-5150)<br /> |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1<br /> |ReleaseDate=2023-05-23<br /> |Highlight=Performance, observability, security, and resiliency improvements.<br /> }}<br /> {{Issue<br /> |TicketNumber=CIWD-5161<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=+Resolved Issues+: Email for Multicloud CX is now able to correctly process outbound email for all fields (TO / CC / BCC) in accordance with RFC 5322. Previously, there were scenarios where Email for Multicloud CX may have incorrectly processed email if an address' display name contained certain symbols. Additionally, an option was introduced to enable support for UTF8 symbols (RFC 6532), which can be enabled upon request.<br /> |LocalContent=Email for Multicloud CX now correctly processes outbound emails for all fields (TO, CC, or BCC) in accordance with RFC 5322. Previously, there were scenarios where Email for Multicloud CX might have incorrectly processed emails if a display name of an address contained certain symbols. Additionally, an option was introduced to enable support for UTF-8 symbols (RFC 6532), which can be enabled upon request.<br /> }}<br /> {{Issue<br /> |TicketNumber=CIWD-5150<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=+Resolved Issues+: Workload Manager auto-acknowledgement selection works reliably when a large number of standard responses are defined in the system. Previously, Workload Manager occasionally failed to show the entire list of defined auto-acknowledgements available for selection.<br /> |LocalContent=Workload Manager auto-acknowledgement selection works reliably when a large number of standard responses are defined in the system. Previously, Workload Manager occasionally failed to show the entire list of the defined auto-acknowledgements available for selection.<br /> }}<br /> {{Issue<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |LocalContent=Performance, observability, security, and resiliency improvements.<br /> }}</div>

WikiSysop