https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FEmail%2F100.0.080.0000 2026-05-01T20:46:17Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=RN/Email/100.0.080.0000&diff=115318&oldid=prev 2022-01-13T16:51:09Z

<p>Published</p> <p><b>New page</b></p><div>{{ComponentRN<br /> |ComponentId=3422613a-aedc-4c60-8382-2568e9d0c983<br /> |JQL=https://genesysjira.atlassian.net/jira/dashboards/30427<br /> |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1<br /> |ReleaseDate=2022-01-13<br /> |Highlight=Support for text and JSON attachments. New table format for viewing email headers.<br /> }}<br /> {{Issue<br /> |TicketNumber=CIWD-3254<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=Previously outbound email processing could stop when SMTP server returned an error while there are more than 100 emails waiting in queue to be sent.<br /> |LocalContent=Email for Multicloud CX no longer stops processing emails if the SMTP server returns an error while there are more than 100 emails waiting in queue to be sent.<br /> }}<br /> {{Issue<br /> |TicketNumber=CIWD-3224<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=Previously email processing may got stopped due to temporary network failure conditions.<br /> |LocalContent=Email for Multicloud CX now continues to process emails even if there is a temporary network failure.<br /> }}<br /> {{Issue<br /> |TicketNumber=CIWD-3220<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=Previously attachment size displayed in WWE UI could be incorrect.<br /> |LocalContent=Agent Desktop now shows the correct file size of email attachments.<br /> }}<br /> {{Issue<br /> |TicketNumber=CIWD-3142<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=Previously sending of outbound emails could be blocked by individual email related error<br /> |LocalContent=Outbound emails are no longer impacted by individual email errors. Previously in certain cases, the error was treated as a global error and it prevented sending of all outbound emails.<br /> }}<br /> {{Issue<br /> |TicketNumber=CIWD-3120<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=Previously information about embedded images was stored incorrectly, so that they were not rendered by WWE.<br /> |LocalContent=An issue that prevented Agent Desktop from displaying embedded images in emails is now fixed.<br /> }}<br /> {{Issue<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |LocalContent=Engage cloud Email is now renamed as Email for Multicloud CX.<br /> }}<br /> {{Issue<br /> |TicketNumber=CIWD-3059<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |Content=Multicloud Email now supports Text and JSON attachents<br /> |LocalContent=Email for Multicloud CX now supports text and JSON attachments.<br /> }}<br /> {{Issue<br /> |TicketNumber=CIWD-2600<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |Content=Now Workload Manager allows to view email headers in a more convenient table view<br /> |LocalContent=Email for Multicloud CX now allows users to view email headers in a table format. Previously, the email headers were displayed in a single string field.<br /> }}</div>

Santhosh Annamalai